ProRelo, Inc.

Had them pack up my small 1 bedroom apartment while I wasnâ t there for work. I was quoted $300-600 and knew I only had a small amount of stuff. I told them to only pack what would fit in small boxes as I couldnâ t move anything big. I also told them not to pack my bedroom. When I got to my apartment my bedroom was packed up in HUGE boxes. They used large to extra large boxes for almost everything and I had some huge boxes filled up with mostly paper. They also didnâ t pack up my livingroom, broke a connector on my TV and just threw my expensive gaming system in a box with no material. I had multiple boxes laying on the floor not taped up. After charging me $600 and not responding to my requests for a reduced price I spend 5 hours repacking everything they did so that I could move it out of my second story apartment. Really unfortunate and untrustworthy. I do not recommend them for moving service. After repacking everything safely I realized they used over double the amount of boxes and packing material needed for the job. Showed them pictures and talked to management and they just justified their poor service and stopped responding to me.

They delivered our Furniture from Wayfair. My husband asked if they would put it in the garage, and they obliged.

Pro-Relo demonstrated professionalism from start to finish regarding my local move. The movers were kind and courteous. They paid attention to the details of my move and took care of my house hold items. I would recommend them to my friends and neighbors, without reservation.

They did an excellent job packing and unloading! All of my wife's antique china wear was perfectly packed along with everything else!! Highly reccommend this company.

Just like majority of people, when I began the process of moving, not far along I started to feel overwhelmed and stressed trying to deal with all the ins and outs of planning my move. All of my stress was put at ease once i got in contact with pro relo moving and storage. Brad was as courteous as he was knowledgeable! He worked hard to ensure I got the best rates for my out of state move. The movers were no different, they were extremely careful while being as productive as possible. Everything went exactly as it should and couldnt of gone better. Thank you Pro Relo!!

Contacted "ProRelo to have furniture, at our home moved because of a project we were doing. Ivan and Dominick did the job and they were very careful with our things, and were very cautious, a week later they returned to have the furniture put back in the bedrooms, again we will hire this company and we give they very high rates because of they're being very professional in the way they handled the job.

ProRelo helped me coordinate a rather complicated move. The office staff (Cris & Denise) weâ re great to work with very friendly and answered all my questions. The packing crew was very polite & took excellent care of our things. Our delivery driver in Texas was equally friendly & took good care of our items as well! I would definitely recommended ProRelo to anyone who is moving out of state!!!

I had a horrible experience with this company. Two of the contracted employees were rude, foul-mouthed, and cared nothing for my furniture and boxes. When they unloaded at our destination, heavy boxes were placed on top of fragile boxes that were plainly marked. All they cared about was getting everything done as fast as possible. Several things were damaged in transit. DO NOT USE THIS COMPANY.

AVOID AT ALL COST! Unbelievable what things were missing when delivery was made including 1 of 2 dressers filled with my wifes clothes and jewelry, a wood lathe, a band saw, 1 of 2 matching rocking chairs, an entire lodgepole pine queen bed, two high-end mountain bikes and more. The woodworking equipment is how we earn or living so they have even managed to harm our lively hood. Now missing for over 4 weeks. Misplaced somewhere? Not exactly the kind of things hidden or buried behind other stuff! Sitting comfortably in someones garage or home? Surely not. That would suggest dishonesty! As an example of the integrity of Max, when my wife spoke to him on the phone, one of his comments was *If you mistakenly had a wood lathe and band saw delivered to your home, would you report it?*. YES we would! We are honest people and believe most others to be so. He apparently believes the opposite, and that most would see such a thing as a gift. What a horrible way to view the world.....probably a result of spending a lifetime in a shady business. Also, devastating damage to MANY items including one of a kind pottery (all shattered) pieces broken off of furniture, etc. To make matters worse, the response from the owner, Max, and our *moving coordinator* Candy, has been essentially ZERO. Candy said they had start looking for our possessions immediately, yet now over 4 weeks later not a single word. All of my emails to Max have been totally ignored. He was masterful in *selling* me on how horrible other movers would treat our things. We paid 50% more than all of our other quotes because we expected it to be worth it for the kid-glove treatment we were told to expect. I find it hard to imagine any other company could have *misplaced* so many valuables or damaged so much. Avoid this company at all costs!! Rent your own truck, use Pods, use U-haul cubes, anything that can ensure you are in charge of the entire process. If you have to use an actual mover, choose ANYONE else and save some money. Even a so-called fly by night could not possibly *loose* as much of your valuables or break as many things as this horrible company has done to our things. Also, be aware that ProRelo, Inc. is actually Bekins Moving and Storage. Apparently, these companies go by many different names, presumably trying to run and hide from their horrible reputations.

Attentive to detail and willing to adjust to our needs as required.