Premier Choice Mortgage

Mortgage Companies

About us

We offer residential mortgages. In doing so we subscribe to the precept of noted author Ken Blanchard, who says in a recent book: To keep customers today, you can’t be content to merely satisfy them; you have to give them legendary service and create ‘raving fans’ – customers who are so excited about the way you treat them that they tell stories about you.” In everything we do, this is our ultimate objective - legendary service and results.

Business highlights

23 years of trusted experience

Services we offer

Residential Mortgages.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-21 of 21 reviews

Melanie M.
03/2022
5.0
mortgage broker
  + -1 more
Kim and her team are super responsive!! This process was quick and painless! I sincerely love how they made me feel like I had a personal team only working to get me the best deal possible!
Description of Work: Mortgage refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jess B.
03/2021
5.0
mortgage broker
  + -1 more
This is the second time I’ve worked with Kim and she is wonderful. The rates are excellent, just a little bit better than everyone else I tried. And she is very fast, responsive and professional. The whole process was very covid-safe. I never even had to go into a building.
Description of Work: Mortgage refinance, covid-safe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Valerie C.
04/2020
5.0
mortgage broker
  + -1 more
Very good, All of the ladies in the office were very professional and happy to help me with my refinancing.i will definitely use them again for my mortgage needs
Description of Work: Refinance mortgage loan

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori G.
01/2020
5.0
mortgage broker
  + -1 more
Amanda is amazing to work with , she stood by us every step of the way explaining everything to us as we were first time home buyers , it was nice to be able to pick up the phone and ask questions! Highly recommend
Description of Work: Buying a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
01/2018
5.0
mortgage broker
  + -1 more
It went very well
Description of Work: They have refinanced my home and did several loan comparison analysis. Have worked with them for years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane K.
05/2017
5.0
mortgage broker
  + -1 more
They were ready to close before the original date, so we were able to move up the closing date 9 days. That really helped my schedule.
Description of Work: Home mortgage

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
03/2017
5.0
mortgage broker
  + -1 more
Extremely well, each time.
Description of Work: Have refinanced my home twice through Premier Mortgage. They worked up figures on a 15, 20 and 30 year loan comparison analysis to derive which was best for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John P.
03/2017
5.0
mortgage broker
  + -1 more
GREAT. the accuracy, promptness and completeness could not have been better. The staff was ALWAYS courteous and helpful.
Description of Work: Home refinance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rafael V.
01/2017
5.0
mortgage broker
  + -1 more
PCM employees were great, they delivered on time, or even before the time expected
Description of Work: I bought a property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bev R.
03/2016
5.0
mortgage broker
  + -1 more
Great service, speedy, lots of communication through out the process - that's a good thing ! Never let hanging.
Description of Work: Mortgage provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dolores M.
02/2016
5.0
mortgage broker
  + -1 more
That we chose this company three time to handle complex negotiation, speaks for itself. Does it not?
Description of Work: May, June 3 2015: For the third time, we chose this company to handle mortgage transactions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pablo M.
01/2016
3.0
mortgage broker
  + -1 more
Is the service bad? No. Would I use them again? No. To get a better grade from me they could have been upfront with all costs. Whenever you deal with a mortgage banker you don't really see how much they are charging you until the very end. You don't see all your fees upfront and they kind of shove them down your throat at the end. I think they charged me two percentage points or some c*ap. I wanted to know all the costs up front. From what I recall it was not the same day, it was, like, a day or two later.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Dolores M.
01/2016
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia W.
01/2016
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kris J.
01/2016
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Daniel B.
01/2016
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karl A.
01/2016
5.0
mortgage broker
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven Z.
01/2016
5.0
mortgage broker
  + -1 more
unknown
Description of Work: Premiere Choice Mortgage has been our go to mortgage broker services for the past three or four home purchases. Kim Kissane was our representative and she has always been very professional, provides us with available options and keeps us informed so we can negotiate a deal efficiently. We would definitely recommend PCM, Kim Kissane and their team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAUREL H.
01/2016
5.0
mortgage broker
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
08/2013
5.0
mortgage broker
  + -1 more
It was wonderful!!! They made the entire process seamless.
Description of Work: We used PREMIER CHOICE MORTGAGE when we purchased a new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Premier Choice Mortgage
Thank you so much for your kinds words [member name removed]. We are grateful to have you as a member of the Premier Choice family.

Karen O.
07/2013
3.0
mortgage broker
  + -1 more
Two weeks after she quoted us the better rate she called to let us know she forgot to lock in this rate and now since interest rates had gone up we would be getting the first rate she quoted. She assured us she would make this right and would buy down the rate to our original rate. At Closing I noticed she only made this right buy rolling in the closing cost and increasing our mortgage amount to cover the expenses. Was never provided a GFE Loan Officer has contacted me and made a settlement with me. I appreciate the company making things right
Description of Work: Loan officer quoted an interest rate, we asked for her to look for a better one. She called to let us know she got us a better rate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,723

Response from Premier Choice Mortgage
We take these comments very seriously, and would like to offer more information. There have been significant federally mandated changes in the mortgage industry over the last few years, including the implementation of a new 3 page GFE form, which does not require a signature from the client. While we respect the client’s perspective, we can’t imagine a situation in which they would not have received a GFE. It is a critical piece of the lending laws we adhere to, which we treat with the utmost importance. Our loan disclosure packet that is printed for each client is templated to include all pertinent documents so as to avoid omitting any disclosures. With regard to the rate the client received, our Loan Officer has taken responsibility for the fact that indeed, the rate was not locked when originally intended. Because this was our error, we did provide the initial rate that was quoted.. While there was an additional cost to provide this rate, we did reconcile with the client to cover that cost at our expense. Additionally, it is worth noting that rates had indeed increased by the time the rate lock was executed. As a result, we closed this loan at break even, meaning no commission or income of any kind was earned, so that we could provide the rate the client was promised. We do appreciate the opportunity to respond to this client’s concerns. As mentioned above, we take their concerns seriously; and as a company that has been referral based our entire 12 plus years in business, we are always looking for ways to improve the level of service we provide.

    Contact information

    6330 Riverside Plaza Ln NW, Albuquerque, NM 87120

    http://www.pcmbankers.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    222955
    Trade License Locale
    New Mexico
    Trade License Authority
    New Mexico: General
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mortgage Companies

    FAQ

    Premier Choice Mortgage is currently rated 4.8 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Premier Choice Mortgage accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Premier Choice Mortgage offers free project estimates.
    No, Premier Choice Mortgage does not offer eco-friendly accreditations.
    No, Premier Choice Mortgage does not offer a senior discount.
    No, Premier Choice Mortgage does not offer emergency services.
    No, Premier Choice Mortgage does not offer warranties.
    Premier Choice Mortgage offers the following services: Residential Mortgages.
    Ask for details.

    Contact information

    6330 Riverside Plaza Ln NW, Albuquerque, NM 87120

    http://www.pcmbankers.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM