Terrible workmanship. It took a while for the surface to be safe to walk on, but when I did I was horrified. They left scratches everywhere. A 1.5" gouge was filled with glue to plug where there was a leak the first time it rained. They left nails and screws all over the yard - hundreds! I even found screws in my garage where I let them keep their trailer while they were working. They also seem to have dropped an exhaust fan and bent it out of balance without telling us. Since we don't use it that often, it was months before we discovered that. My roof looks terrible. Also, we tried having them coat, rather than replace the garage roof. The coating was terribly uneven. At least they replaced the roof because it looked so bad. But like the main house, they used short overlapping panels that look terrible.
Description of Work: Replace propanel roof
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$48,000
John F.
06/2018
3.0
roofing
+ -1 more
Recommended by insurance adjuster, and good reviews on Google, but my experience was poor. They responded promptly to request for quote, and came in very close to insurance estimate. And they were ready to start. I unfortunately agreed to allow them to use partial length pieces, rather than ridge-to-eave length pieces because I couldn't see how they could get the full-length pieces up. They said the overlap wouldn't be noticeable, and it shouldn't have been. But the workmanship in this area, and the overlap of adjoining panels was poor and very noticeable from the ground. Also left one badly scratched panel. Also, they left without cleaning up all the screws and little pieces of metal from the roof and below the eaves. They also dropped roofing nails in my garage, where I let them park their trailer during the work. Luckily I found these before my wife's car did. The coating on the garage roof looks terrible and, despite supposedly 2 coats, had many missed areas. Have not paid final payment, and still waiting for problems to be corrected 3 weeks after they left.
Description of Work: Replace metal roof and coat garage roof
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Service Categories
Roofing
FAQ
New Mexico Roofing Professionals is currently rated 2.5 overall out of 5.
No, New Mexico Roofing Professionals does not offer free project estimates.
No, New Mexico Roofing Professionals does not offer eco-friendly accreditations.
No, New Mexico Roofing Professionals does not offer a senior discount.
No, New Mexico Roofing Professionals does not offer emergency services.
No, New Mexico Roofing Professionals does not offer warranties.