Nerds Limited, LLC
About us
I founded Nerds Limited after college with the notion that no single company offers affordable in-home tech support for computers AND software, not to mention home networking, cell phones, cameras, and iPods. The frustration of trying to get a clear answer from a single company alone is enough of an ordeal; but when multiple services and companies are involved (for example, "Why doesn't my internet work?") getting a strait answer can be nearly impossible. I spend about two hours per day researching the latest in nearly all consumer grade electronics from individual system components (Intel's new i Series processor), to the free and legal software alternative to nearly any program. Much of what I do is teaching. I love to explain technical jargon in and help families understand the cause of their computer performance issues. After all, the best defense is good judgment! The nitty gritty: Nerds Limited charges a fixed flat rate per hour. We Accept all major credit cards with a 2.83% service fee (don't worry, checks are always free). We do not charge for travel time, mileage or phone time. So if you have a quick question, simply call and ask!
Business highlights
Emergency services offered
16 years of experience
Services we offer
Data Recovery, Mac or PC ? BOTH! Malware elimination, Networking. Computers built right before your eyes are the greatest way to teach your kids about computing! Always wanted to learn Photoshop or simply wish to learn the basics of blogging or Google search engine optimization? I recently received my bachelor’s degree from the University of New Mexico and have been providing the best PC and Mac service in Northern NM., Operating System Upgrade (Windows & Mac)
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.718 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 11% | ||
| 0% | ||
| 6% | ||
| 0% |
Showing 1-18 of 18 reviews
Jackie B.
Nov 2021
Jason did an amazing job fixing the issues I was having with my laptop. He’s professional, knowledgeable, and provides fast service. He will definitely be the first person I call for any computer problems I have in the future.
Response from Nerds Limited, LLC
"Thank you [Member Name Removed]!"
Maryann G.
Aug 2017
I called Nerds Limited at 10:30 pm. Jason called me the next morning and came the next day. I really didn't want to have to disconnect everything and haul my stuff into a shop and wait a week. Jason rescued my data, told me a ton of stuff about computers, and then helped me figure out how to switch to Mac and advised me on the best options for my needs. Well worth the money for the convenience and the expertise. Will keep his number on my cell phone from now on.
Response from Nerds Limited, LLC
"Thank you [Member Name Removed]. It was a pleasure to work with you."
Beth C.
Dec 2016
not well, was unrecoverable
Debra K.
Oct 2015
unknown
Rosemary B.
Nov 2014
Jason has been a very skillful technician for my Windows 8 computers -- desktop, laptop, Surface Pro, Windows phone. His hourly rate is not cheap, but he makes up for that by working very efficiently and taking care of a lot of computer trouble in a minimum of time. In his first visit, he persuaded me to purchase a separate wifi router from my modem. Again, a little pricy, but a good investment since the whole system works better now. He also cleaned a great deal of junk out of my computers during the first service. Told me he would follow up if I needed it, and he did. He could fit me in this evening which worked for me. My Surface Pro wasn't syncing with my desktop and laptop. Now they all exchange everything.
Jason takes the time, in fact insists on the time to show the customer what he has done, why he did it and how to keep the repair or update working. I'm a little slow on that part, because I don't remember as much as he tells me. But it's all very transparent, which I like.
Jason got me ready for an important trip I'm about to take, with a heavy workload when I arrive. I'm glad he has taken the time to really master his craft and that he gets right to work when he arrives. It was only a little bit of my evening and now my computers are behaving.
Jason takes the time, in fact insists on the time to show the customer what he has done, why he did it and how to keep the repair or update working. I'm a little slow on that part, because I don't remember as much as he tells me. But it's all very transparent, which I like.
Jason got me ready for an important trip I'm about to take, with a heavy workload when I arrive. I'm glad he has taken the time to really master his craft and that he gets right to work when he arrives. It was only a little bit of my evening and now my computers are behaving.
Doctor F.
May 2014
unknown
Response from Nerds Limited, LLC
"Thank you [member name removed]! Always a joy to help you."
Chris S.
Feb 2014
Saved our life! Saved everything from a burnt out hard drive. Extremely communicative about what he was doing and why. Great service!
Georganne S.
Oct 2013
I was impressed by Jason't extensive knowledge of computer, Windows 8, networking,and Photoshop and Illustrator. Excellent job. Will use this company again
Patricia R.
Mar 2013
wonderful!!!
Richard B.
Sep 2012
I texted Jason at 8:00 in the morning about my computer with critical work files that I had to take with me when I went out of town the next day. He was at my home by 9:30 and got my computer running quickly. He also knew that since I have an unlimited data plan from Verison that I couldn't get a discounted phone when my contract is up and so their was no point in waiting 6 months to buy an I-phone 5. My LG Revolution will not work in Europe and so I needed it now but I wanted to take advantage of the contract discount. Verizon didn't have any I-Phone 5s and he knew that the Apple Store in town did. But the Apple Store didn't have a and quot;Verizonand quot; I-Phone 5. The Apple store said the ATand T I-Phone 5 wouldn't work on the Verizon system. Jason said they would and he was right.
Scott G.
Sep 2011
I was recently on business in Albuquerque and broke my screen on my Macbook Pro 17 inch laptop. I found Nerds Limited on angies list and gave them a call. Jason helped me get my laptop back working again before my meeting and saved the day. Very professional and timely, I will definitely be using Nerds Limited for all of my future laptop needs.
Paul H.
Aug 2011
He came for over an hour and tried to do what we asked, as well as adding some things that we did not request. A few days later we called him to say that it was not right, and he said he would come make it right but we never heard from him again.
Response from Nerds Limited, LLC
"Within 12 hours, of your post, I emailed you privately to discuss our session together. You cut our session short to go salsa dancing with your wife before we could finish the four items you asked that we address. In my email, I also included my original reply to your ultimatum that I either issue a full refund or return to finish the job at no cost. I responded to your ultimatum email within a few hours and never received a reply back to it. I have never abandoned a single one of my clients and apologize that I have led you to feel mislead. I must emphasize that you cut our session short, not me and that is no grounds for a refund or free time. I take a great deal of pride in my work and treat every system and issue I touch as if it were my own. I have nearly 40 5 star ratings on Google maps and, prior to this review, an 'A' rating overall on Angie's List. I have taken all appropriate actions to fix your issue and wish you well. Next time, please remember that if you cut a session short, it isn't appropriate to demand a refund or free time to complete the remainder of our work together."
Paul R.
Aug 2011
I was on a tight schedule, as I was going out of town the next day. Jason accommodated my schedule and fixed my computer. In the process he provided much valuable advice on applications and use of my other computers. I would definitely go back.
Response from Nerds Limited, LLC
"It was a pleasure working with you. Please don't hesitate to call with any questions regarding your laptop, or any other tech related issue."
Steven T.
Aug 2011
Jason knows his stuff, but its your responsibility to make sure that what he proposes is what you want or need.
Response from Nerds Limited, LLC
"I just read your review of our time working on your system. If any part of what we did didn't sit right, I'd like a chance to make it right without charge. What changed since January? What stuff did I sell you that didn't work? I rarely if ever sell parts. The Mackie sound card was an extremely rare exception which we never actually set up. We built an entire computer from scratch together and I genuinely enjoyed it! What happened? I'm not a large company, if you feel I've taken advantage of you, I'm your neighbor, not some BS-peddler out to make a quick buck. Lets fix it. My reputation is so much more important than any single job. As an artist and landlord, I know you take pride in your work. I do too! Let's talk about this. I'll call you this weekend if you can give me some idea of when you're available. Jason Nerds Limited, LLC 505-750-8885"
JOHN G.
Apr 2011
Everything went well wit Jason. I am not the easiest person to deal with but he worked with me beautifully. He made several trips to my home, went to purchase components with me, answered questions on the phone. Again, I am very pleased.
Response from Nerds Limited, LLC
"It was a pleasure working with you. Give yourself some credit. I didn't think you were in any way difficult to get along with! You simply expect the truth and appreciate a zero-spin approach to computers. That's the point of Nerds Limited! Glad you enjoyed our time together! Jason"
James T.
Feb 2011
Showed up on time, did what I asked for, and while not cheap, very good.
Response from Nerds Limited, LLC
"Member, It was a pleasure working with you! Please feel free to contact me as your needs change. All the best! Jason Nerds Limited, LLC"
Lynn D.
Feb 2011
On his first visit Jason performed the services described above. During that visit, we discussed upgrading the Mac operating system to Snow Leopard and adding more RAM. Jason evaluated the condition Compaq Presario and suggested we move up to a faster laptop. We had already decided to buy another Mac. All the while Jason worked, he offered a multitude of tips and answered numerous questions on websites that might be of interest to us, and he recorded his entire visit and left the file on my desktop to listen to later. He gave advice on what system I could buy to play my ipod thru my car radio speakers. So, we hired him to install the Snow Leopard operating system and more RAM. He did this work at a cost to us of about $600., which we considered a value in that much of his time was used to back up my computer. He was highly skilled, an extremely knowledgeable teacher, and very willing to offer a number of very helpful tips. We intend to invest in a new laptop and will happily use Nerds Limited for help in installation and connections to printer, router, cable, etc. We were very pleased with Nerds Limited degree of expertise. We liked Jason very much and were impressed with the broad range of his knowledge. We would happily use him for further consultation. Nerds Limited offers their time on an hourly basis.
JOSEPH H.
Feb 2010
Jason is extremely knowledgeable. Quick response. Comes to your home, of course. He prides himself on his teaching. In my case, it was too much information. I just wanted the thing fixed/diagnosed, didn't need or want to know everything about it. Others who are more knowledgeable about computers will appreciate this aspect of his service. Would use his services again.
Licensing
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FAQ
Nerds Limited, LLC is currently rated 4.7 overall out of 5.
Nerds Limited, LLC accepts the following forms of payment: CreditCard
No, Nerds Limited, LLC does not offer free project estimates.
No, Nerds Limited, LLC does not offer eco-friendly accreditations.
No, Nerds Limited, LLC does not offer a senior discount.
Yes, Nerds Limited, LLC offers emergency services.
No, Nerds Limited, LLC does not offer warranties.