Marsh Construction

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The concrete and grading project well fairly week. The contractor started and finished as planned. He came back to fix a problem. However, the finish work was not the best.
The block wall construction - another story. The subcontractor or employee that supervised the project was less then professional. Always late, always telling a different story . . . I felt like he didn't understand what was covered in my contract with JK Marsh. The quality was fair.
In general the company does ok work but does not communicate with employees, subcontractors or the customer. It was difficult to work with them. This project started June 20 and ended in September. The project was planned to be done in a month.
I won't hire them again. I am still waiting for my copy of the city permit for the wall!!

The work went well and on schedule. During the digging of the trench for the wall foundation, the contractor had to cut through tree roots which was handled well.  Also, the final cleanup and debris removal was very complete.  Good follow through.

Project was started and finished within the 14 week time frame that was in the contract. Ivan (the head carpenter that ran our project) was a pleasure to work with. He cleaned up everyday and was on the job site from start to finish. The quality of the finished project is above what our expatiations were. JK Marsh stopped by to check on the project everyday and was always available to answer questions and deal with issues that arose during the process. We will be adding a RV garage next year and are defiantly going to hire Marsh Construction again.

This is the second project that Marsh Construction has done for us.    J K was responsive to our wishes and schedule and started work on the date upon which we agreed.   His carpenter, Ivan, did a wonderful, professional job.  The price was fair and we are very happy with the finished product.

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First, communication is lousy, the worst, so when I finally get an appointment, I am over the moon.

In the meantime, (life always throws you a curve ball) between the time of the appt (2 weeks out), my sister in El Paso took a turn for the worse so I went down there to stay with her at the hospice until she passed. This was the Saturday before the appointment. Still, the roofer appointment was on my mind since it was so hard to get. So I call these guys, repeatedly (at least 4 times), and emailed too, by now I'm getting frantic since I don't know if they got my message to cancel. Finally, after about the fourth call I finally get through and the guy tells me that he didn't return my calls because he thought I had enough to worry about. That was certainly true but him not calling me back and me not knowing whether they got my cancellation request, created a great deal of stress that I didn't need. He actually created more stress and problems by not returning my call.

Then, getting rescheduled took another two weeks. Then they were several hours late which caused another problem because I had a customer here so I couldn't see if they actually did the work. I'm guessing not since the leak is the same as it ever was ( all I saw was the inspector). And of course, I've messaged the company and of course, have not heard back -hence this review. Fix my roof guys!

They did a good job overall, but - they were very slow.  They began the job in June and diidn't finish until late August.  I've never had a room added to a house before so the slowness may be the norm for projects like this.  But they would tell me they would be back the next week and I wouldn't see them until the week after that.  The excuse always was that they were waiting for the inspector to come and review and sign off the work.  They did good work - when they were here.  Since I work, I couldn't always be here to let them in once the room was enclosed, so I gave them a key to the back door that they put on the room.   The job was fiinished in late August and today is December 1st and I am STILL WAITING FOR THE RETURN OF MY KEY!!  The last communication I had from the owner of the company regarding the return of my key was in OCTOBER when he promised to drop it off that day or the following one.  I haven't seen him yet.  I have e-mailed him three times requesting that it be returned, to just mail it to me, and I've gotten no response to the last e-mails.  Whenever he asked me for payment of money so they could purchase supplies, I readily gave him a check without hesitation, so why is it so difficult for him to return my key?  When the job was finished, I asked for his business cards so I could promote his company to anybody who asked me who did the work, but I will not do that now, nor will I hire them again if I have another job in the future.

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OK.  Appeared to do what was promised.  What we were not happy with using this as an opportunity to upsell us an entire roof replacement or whole house parapet stucco repair.  Our roof is only 8 years old and is certainly not in need of total replacement.
We felt like we were paying $99 for a sales call.

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They were fantastic from beginning to end.  Punctual, nice, detailed and meticulous.  We are extremely happy with the end result!

The work was very well done by his employees with him supervising closely with no need to because his employees were so good and knew what they were supposed to  do, how to do it and got it done.  Marsh is a great individual and has excellent employees working for him.  Great company.

My only complaint is that he is a hard man to get a hold of. However, the re-roof went off with out a hitch and it was done quickly, and he did it with a very competitive bid. He also shared so valuable information on how to deal with our insurance company

JK is very professional -- kind and calm and does exactly what he says he will do.  He came on site daily to check the status of the work and sometimes twice a day.  He was 100% responsive to our concerns and corrected every issue we pointed out.  Great company - great owner!