LOWES

It went very good. It was excellent.

We chose Shenandoah all plywood construction cabinets. Lowe's contracted with a super installation re-modeller for the work and granite top. A minor problems with delivery schedules were quickly handled by their Installed Sales Department where coordinator follows your job from start to finish. Throughout the job (3 weeks) we felt we always had a responsive person at Lowes to work with us and resolve our questions. The quality of the cabinets was very good. This was a very pleasant experience.

I wouldn't recommend them.  The salesman, he was very helpful.  For the repair, the older gentlemen came but first of all he sent his son.  We have 2 big dogs and he was afraid of the dogs.  They did take the old one away.  When he put it together, he didn't do it right and it leaked all over.  He sent the elderly gentleman's aid and he fixed it.  He stayed to make sure that it didn't leak anymore.  Now it doesn't leak, that's about it.  The first installer, I would give him a D.  The second installer who was the older gentleman, I would give him a B.  We had a little difficulty with the responsiveness, we had to call the latter first to talk to them.  All they said was they needed to get somebody out to fix it.  Then we had to go back to Lowe's.  They sent us to the plumber.  Then the plumber didn't want to come, but then he came.  The only thing is, they're not going to like it if you talk to Lowe's, when I went back to them they were kind of snippy.

while in the store, the Lowe's employee who helped me seemed bored. He was not very forthcoming, and I had to pull information out of him. He did come and measure the kitchen that very day, but never called to give an estimate. He promised to call within 2 days or so with the estimate, but never called us. 
Thus, we did not use Lowe's for the work. 
I would not use them for kitchen cabinet/counter top replacement. 

It didn't, we joined Angie's List and followed your recommendation of Albuquerque Plumbing, Heating and Air Conditioning (our review is under their listing) who we would hardily recommend to anyone! Way to go guys, you are truly the BEST!

They came out and measured for carpet. When I went in to purchase the carpet, I don't know if the sales person was new or did not have correct information, but, he told me that it was a 39 dollar install. He did not tell that it was only on special order carpets. We didn't order the special order carpet, but, we were expecting 39 dollar installation. When I went in to make the payment they said that 39 dollar install was only for special orders. The guy there really apologized and said he will take care of it. However, I have always had good experience with Lowes.

Cabinet order was wrong and incomplete, took 6 weeks after install to get correct materials/fix problems. Cabinets were not level, had to be releveled. Subcontractor for countertops (Artistic) bent undermount sink during install... despite repeated requests, Lowes ignored the problem until I contacted the corporate office. Subcontractor then decided to replace sink. Patio door leaked and was deformed, had to be replaced. Lowes sold us an Elkay sink, but installed an inferior sink... we were so disgusted with the delays and run-arounds that we kept the sink because we were afraid replacement of the countertop/sink would ruin the tile work and wall decor that we had done by other companies. I dealt with corporate Chief Operating Officer (Larry Stone) to have Lowes discount about $300 per additional visit required to correct original work. Job should have taken 5 "visits" to our home... took 13. All work should have been done in about 55 days, took 193 days! We received about $2,000 in discounts due to our agreement. I have ALL of this documented in e mails. After being lied to/ignored, I refused any kind of communication from Lowes except for e mail.

The quote experience was great. But when they got here, it was problem after problem. First, there was a dish washing vent that they hadn't asked us about. They announced that another sink would cost more, and that they could drill a hole in the sink for 100+ more than the original cost. Had to go and get the drill bit and drill the whole, Then, Lowes forgot to sell us drains, so they had to go back and sell us drains. THEN, the sink wouldn't fit, so they charged us $50 dollars to sand down a piece of plywood under our counter. They also neglected to seal our sink afterwords. I am NOT happy.