HILLTOP LANDSCAPE ARCHITECTS

The last review for Hilltop on Angi's is from June 2020. Maybe they have no crews in 2021, but they sell themselves as a huge company with lots of trucks and workers. It's been almost 3 months and they aren't even 1/4 done with the work. They send one person, sometimes 2, to look like there is progress. They don't always have the tools. We've paid them almost the full amount and we have little to show for it. If you are considering them, get a Completion Date in writing. We were stupid and didn't. They go fast on those jobs that have high traffic and visibility, but for the rest of us....We're tucked away in a neighborhood. It will take them a year at this rate. We are incredibly frustrated and disappointed in this company. We liked talking and setting up the contract with Jim, but it was all words. We actually thought we'd have a dependable landscaper who would help us through the years, planting and maintaining the landscape. We can't handle working with them at this point. Jim should have said that they couldn't get it done within a reasonable timetable and not agree to take the job. That would have been the honest thing to do. We would have respected that. We don't respect the 'stringing along the client for months' approach.

Jim and his crew were wonderful. The xeriscape front yard looks beautiful. They were quick to return and fix a broken bubbler and brought a new plant.

Doug is a pleasure to work with, and his crew was professional, on-time and very detail oriented. I would hire Doug again.

Hilltop met with us, prepared an innovative landscape design based on our needs and wishes, completely removed our old landscaping, and installed a new modern landscape that matched the approved design plan. It was delightful to work with such great experienced people and crew.

In October of last year (2016) we contracted with Hilltop to landscape an area that was all weeds due to septic system replacement. Jim, the owner of Hilltop, was extremely responsive and receptive to our needs and our extensive input to the project. Without charge, he created the first design and then modified it with our input prior to any contract being signed. Although their website concentrates on hardscaping, they did a great job with our project which consisted of removing the old weeds, sifting and reusing the dirt, placing ground cloth, and placing large rocks and plants. They installed irrigation pipes to the new plants and connected it to the existing system. They also cut back the larger plants that we wanted to keep and reused decorative stones whenever possible. Jim's recommendations for xeric plants were excellent and all the plants are doing well one year later. All the work was completed in a very professional manner and within budget. I would definitely hire them again.

Working with Ruben and his crew was fun. While the project took longer than expected because of the boom was broken, the work did get done. The workers are respectful and very hard-working. My trees look beautiful and happy, and without a doubt I will use HillTop again for future pruning projects.

It was an disaster. They tried very hard, so E for effort.They had to replace the whole yard three times. The quality of their turf supplier, was not good. It came from New Mexico. It just was not good.

Hilltop sent out two very skilled individuals who dug many holes to locate tubing, determine flow direction and find the source of the flow and likely location of the blockage. After several hours, the problem area was located and the tubing was replaced. We now have irrigation restored to our plants. The blockage was caused by tree roots.

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I've had very good experiences with them. They're right now doing some more work for us. They're not cheap. They're a little more than average pricing, but they're very good.

I've had very good experiences with them. They're right now doing some more work for us. They're not cheap. They're a little more than average pricing, but they're very good.

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The whole landscaping job took about 7 days to complete with 4-6 installers. Their work was meticulous and did an excellent job laying down the moss rock retaining walls and planters. They did not rush through the job and did an excellent clean up afterwards. A few months later, some plants died and they came out right away to replace them under warranty.

My experience with Hilltop is pretty mixed to be honest. They did a fantastic job removing a large tree in the front of my home which took several days to complete. The remained of my contracted service, I am sad to say, was far less great. After removal of the tree, I was told that to remove the stump there would be an additional charge of $200 which I thought was included in the full removal of the tree on the initial quote.
They trimmed the remainder of the trees  as requested though near the end of the job I reminded them to trim a large branch overhanging the home. I suspect that they were in a hurry to be done and heard a large bang as this branch was carelessly dropped on roof. I now have to call a roofer to repair the damage to the roof. Honestly, I'd look elsewhere before having Hilltop take care of your property.

In the past we had used Hilltop to trim our large cottonwood trees (a big job!) and other trees in our yard. They did a great job. The company showed that it is exceptional, however, when we had a gigantic cottonwood limb fall on our house late one Friday afternoon. Fred, their arborist, called his team as they were going home and a number of them agreed to come early Saturday morning to remove the limb from our roof, which was in an extremely precarious and dangerous position. Hilltop employees are skilled at their jobs, and they take great care of their customers. Our family sleeps safe tonight!

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Jim Forrester was friendly, knowledgable, professional, and detail-oriented in his plan and estimate.  He provided a plan including computer generated landscape drawings with his estimate.  Hilltop came up with some ideas we had not thought of to improve our landscape.  The workers showed up on time, worked hard and executed the plan diligently.  They were responsible and flexible and were able to solve some unexpected issues that came up during the project.  All this was done on-time and without extra costs.  The workers and foreman were friendly and knowledgeable. Jim and his team took pride in their work.  We would highly recommend Hilltop.

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Being from out of town, I interviewed several landscape companies.  Friends had recommended Hilltop because they had been around a long time and were reliable and understood my HOA landscaping rules and regulations (which are very strict)/  Another company wanted $67,000. to do the work. 

I have to say that Hilltop was excellent-they really met and even exceeded my expectations.  The owner himself came out and discussed what I needed and he continued to stay in touch with me throughout the entire process often stopping by to check on things.  He provided me with a Project manager and a supervisor who was always on the job.  The three of them talked constantly about things that needed to be changed as the project went along.  They were very detail oriented and paid attention to my requests and changes without batting an eye.

When the work was done, the project manager told me to call him anytime for problems that can occur and assured me that they would make it right.  At the end of the project, the owner himself came to go over things with me and made sure that I was happy.

I really don't feel that I could have found a better company to do my landscape work.  I just always knew they were on top of things and had my best interest at heart.  Since I am a single gal, I have to be careful with who I hire and after doing a lot of homework, I know I made a good decision.  I never had "bad vibes" about the personnel or the work, which is a wonderful thing.

I felt the price was very fair after getting bids from other landscape companies.  I did not want to hire someone who I could not trust or depend on even tho it may have been a bit cheaper.  I wanted a reliable stable company who I knew would be in business for the long term and could work with me in the future should things need fixing.

Lastly, they even provided a port a potty for their crew so that no one ever came into my house.  Just one of those nice little touches that make things easier for the homeowner.

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They did everything according to my design and what should be done .They were very patient.

They are excellent! They do a good job, they evaluate the condition of the trees and then they trim it properly, they do it on time, and they clean up everything. They are kind of pricey. I have been using them for years.

They were punctual, cleaned up after themselves daily.
 They were very responsive to our changes to the original plan, which made all the difference in the outcome. (At one point 20 feet of retaining wall had to be demolished and rebuilt several feet away from the original location)
The biggest selling point was that Jim Forrester came up with an excellent design on a beautiful drawing that allowed us to visualize what the completed project was going to look like.
The project took 3 weeks to complete but this was fortunate because it allowed us to make alterations in the plan. A previous bidder was going to finish in 4-5 days using power equipment and I am very glad that we did not chose that option because it would not have allowed us to see the project take shape gradually and detect the flaw in our original plan.
Following my neighbor's advice I took pictures at different stages of the work and now I have record of where various pipes and electrical wires are located underground.
My only gripe: the water feature uses a 670 watt pump (little giant WGP80PW rated 2400-6000 GPH) which pumps too much water for my taste through 1.25 inch piping. A smaller pump and smaller piping could have resulted in lesser water flow and a quieter water feature. There is a handy switch next to our door to the back yard that allows us to easily turn off the pump anytime it is not needed.

6/11/2015 The landscaping looks as good or better as it did the day it was finished.We are very glad we undertook this project. I started using Hilltop more for smaller jobs Ii used to do myself replacing sprinkler heads elsewhere, arborist consultation etc. They consistently deliver good service at a reasonable price.