Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Goodrich Roofing
Electrical Baseboard or Wall Heater - Repair, Carpentry Framing - Install, Carpentry Framing - Repair,
About us
With over 65 years in business, Goodrich Roofing is a trusted company providing superior service to clients in the Albuquerque, New Mexico area. Our skilled installers have experience with residential and commercial roofs and take pride in doing the job right the first time and every time. Our reliable roofing teams use the latest methods and equipment Many of our roofers have been with the company for over 10 years. Services offered include: • New installation & re-roofs • Shingle & tile roofs • Metal roofs • Single-ply roofs • Rubber / E.P.D.M Don’t let leaks or other roof problems ruin your day, count on the professionals at Goodrich Roofing to for repairs and new installations. Call us today for a free estimate.
Business highlights
79 years of experience
Services we offer
Roofing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6142 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 13% | ||
| 4% | ||
| 4% | ||
| 1% |
Showing 1-25 of 142 reviews
Robert K.
Jul 2021
The project was a disaster. They removed the roof and then disappeared. Meanwhile, it rained and our internal remodel was ruined. Then they sent shingle roofers to do our tile roof which was done incorrectly and had to be redone. They used substandard roofing material under the tile. We have paid thousand upon thousands of dollars repairing their roofing job. They do not stand behind their guarantee and it is a major project to even get hold of someone when you have an issue. Hiring them would be an expensive mistake. Today - we have another roofing company making repairs once again to the work done by Goodrich.
LEONARD C.
Apr 2019
This was a large, complex job involving approximately 3500 square feet of pitched roof and 1000 square feet of flat roof in addition to replacement of gutters, two HVAC roof units and several Solatube skylights. It was prompted by the recent hail storm damage in our area in 2018. After much research we went with Owens Corning Trudefinition shingles for the pitched roof and the 60 mil EverGuard TPO roofing system from GAF for the flat roofs. We selected Goodrich because they were an Owens Corning Platinum Preferred Contractor as well as GAF Certified Master Elite Contractors and their estimate was very competitive with the other two roofing estimates we received. Special thanks to Paulo Varela. He was the Goodrich estimator but he followed through with the work and ensured that the roofing team understood all of the special details that needed to be worked out with the HVAC company (AirPro), the skylight company (Solatube) and the gutter company (ABQ Gutter Pros). Whenever we had an issue (and there are always issues on a large project), we just called Paulo and he took care of it! What else could you ask for? I would also highly recommend the other companies, AirPro for the HVAC and Gutter Pros for the gutters. They all worked well together with Goodrich to make this project a big success.
Charlotte R.
Sep 2017
The work was done. It was a pretty good job. My problem with them is that they flat refuse to give me an itemized, detailed list of the costs for labor and supplies that went into the job. I need this in order to get my insurance claim paid. They are pretending that I have asked them to interact with the insurance company. No, I never did that. I asked for an itemized receipt. They refuse to give it to me after stringing me along for weeks with lies, promising to get me the info, apologizing for delays, etc. NOW they claim that they don't have to give it to me. Seems to me that for fifteen thousand dollars I ought to at least be able to get this. Don't deal with this company. They will lie to you. Their telephone ladies will hang up on you. They won't provide you with documentation of the costs for your money.
Dave M.
Jul 2017
Worst experience ever!!! $12,000.00, eight month long nightmare, and the job still isn't right, finished or correct. The owner yelling at me on the phone and hanging up on me twice set the tone for what I knew was going to be a bad office visit, and it was. This "70 year company" has gone way down in quality to the point that nobody at their business even cares. They use outside contractors to do their roofs so there isn't even a Goodrich Roofing "crew". These Sub contractors then do Sub Par work as fast as they can so they can get on to their next Job/roof. We tried for 8 months to hold out on final payment, calling, texting, emailing to our service adviser (Goodrich sub contractor/ employee/ salesman) in the hopes Goodrich would make all their poorly done work correct... But all it got us were "screaming" threats (from owner, it was crazy) of home liens and lawsuits. We paid remaining balance so we "legally" have fulfilled our portion of the contract. Be very leery of this companies work practices of passing the buck from management to sub contractors and back in a round robin of no accountability. We have an appointment with another roofing company to fix the four remaining issues Goodrich dropped the ball on. Its my fear they will find many more issues with our mess of a "new roof".
Jeanne E.
Jun 2017
Very thorough and very willing to listen to concerns. Very invested in doing the best job possible. Only took one day for a very large roof.
Melody E.
May 2017
They offer a superior product at a fair price. Having someone that has been reputable was very important to me.[There were a few missteps but overall it was handled well. There was a billing error and my gutters ended up in the trash but all was resolved in a timely and professional manner.
Kalla M.
Apr 2017
They were very professional and did a good job.
Sam S.
Apr 2017
It was fine. I do have one minor complaint. I'm not sure it's worth bringing up. It was a TPO roof. With the way they do that, it's kind of like they have a fancy iron where they seal all the seams on a rubber vinyl thing. They didn't get all the seams sealed. Within a few days, it was leaking in a spot and it did do some damage to the ceiling of a pantry and I still have that damage to this day and they didn't really offer to help with it. They did come back out and re-seal what wasn't sealed but I still need to spend about $200-$300 to fix that damage. They fixed the roof. They did not fix the damage. I decided it wasn't worth arguing about. I would have to guess that there was around 6 workers. I didn't really come into contact with any of them but the one guy I did have contact with seemed fine.
Julie Z.
Mar 2017
Excellent. Well coordinated contact between Jeff with Goodrich, insurance adjuster, and homeowner. Very impressed. Thank you Jeff.
Kris J.
Mar 2017
They're professional, timely, and they came out quickly.
Marcy D.
Dec 2016
I was needing a roof estimate within a day over the holidays and contacted Richardo. He was very busy, but stopped by the house and provided a quote within a day. He was very knowledgeable and provided his honest opinion. If I select a form roof I will be using Goodrich to complete the work.
Ray E.
Dec 2016
unknown
Kay H.
Oct 2016
It went very well. Any problems that arose, they resolved quickly and they were very pleasant to work with.
Dwayne L.
Aug 2016
unknown
Jessica L.
Apr 2016
unknown
Cheryl G.
Mar 2016
unknown
Winifred K.
Mar 2016
unknown
Barry M.
Mar 2016
unknown
Margaret K.
Jan 2016
.
Response from Goodrich Roofing
"In reviewing our Records & Estimate Log we do not find any inspection was done for Ms. [Member Name Removed] at this address on January 9, 2016 or any other day within the last 30 days. In fact January 9, 2016 was a Saturday and we do not work on Saturdays or Sundays. Please forward any written Estimates you would have received from Goodrich Roofing and we will be happy to review them. Our records do show that Goodrich Roofing did a small area of tile rework on October 7, 2006, more than 9 years ago. Our records do not show any call backs or other Service requests following the October 7, 2006 work. If member can not or does not supply back up documentation, we ask that this review be removed."
Isaiah S.
Oct 2015
Gentlemen came to the house to give estimate of a roof tune-up, replace some missing shingles, re-seal vents and drains. Once estimate was completed I set up the day of service, they informed me no one needed to be home. That day I was off and never saw anyone come to perform the tune-up. I called and did not get an answer with the gentlemen who did the estimate so I called the main line and left word with the office. They took my name, number and all the info for the service request and have still not returned my call. I have attempted again to verify the work was completed and still nothing. Terrible customer service and follow through. Do not recommend.
Response from Goodrich Roofing
"Goodrich Roofing provided an estimate on 10/16/15, which the homeowner accepted and paid for with a credit card. We had scheduled the work for 10/22/15. However, the work was not completed until 10/29/15 due to scheduling issues. We are sorry for any inconvenience we may have caused. Please let us know if you would like Goodrich Roofing to do a roof inspection on the scope of work performed."
Eileen H.
Oct 2015
unknown
Casy A.
Sep 2015
unknown
Heidi K.
Sep 2015
Estimator was professional. Sq Ft estimate still seems a little high, but after calling other providers it seems a bit more reasonable.
Ima W.
Sep 2015
unknown
Janet L.
Sep 2015
It took 4 phone calls to get the estimator to my home. Two more to try to get an estimate. I never did receive an estimate.
Their response time to request through Angie's list was slower than other companies. Very disappointed as this company was recommended to me by two different friends. Have had work completed by another provider.
Response from Goodrich Roofing
"Ms. [member name removed], After reading your review we went back over the file. My estimator Jim did send the proposal but it was sent to the wrong email address. I'm sorry that we did not get the estimate to you. We work very hard to meet the needs and expectations of all of our customers and prospective customers. Sorry to disappoint you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Goodrich Roofing is currently rated 4.6 overall out of 5.
Goodrich Roofing accepts the following forms of payment: CreditCard
Yes, Goodrich Roofing offers free project estimates.
No, Goodrich Roofing does not offer eco-friendly accreditations.
No, Goodrich Roofing does not offer a senior discount.
No, Goodrich Roofing does not offer emergency services.
No, Goodrich Roofing does not offer warranties.