Furniture Medic by Bespoke Restoration
About us
At Furniture Medic by Bespoke Restoration we aim to provide each of our customers with a custom solution to their individual restoration needs; in a professional, cost-effective and environmentally conscience manner. We use all water-based products and focus on highly advanced repair techniques that allow for minimal disruption to our customers. Whether it is enhancement, refinishing or restoration, Furniture Medic by Bespoke Restoration offers dramatic results performing most repairs on-site in your home or office.
Business highlights
13 years of experience
Services we offer
& Moving Damage • Furniture Repair and Restoration • Antique Refurbishment • Structural repair and stabilization • Precision repair of wood and laminate surfaces • Refinishing • Polishing • Color matching • Cabinet refacing • Hardwood floor refinishing and repair • Working On-Site & On YOUR schedule • Water-Based Products • Convenient alternative to costly furniture replacement, Residential, We specialize in: On-site repairs • Quality Service • Commercial
Reviews
5.027 Reviews
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Showing 1-25 of 27 reviews
Christian W.
Mar 2021
Incredible. Mark is a master at his trade. I plan on hiring him again for future work.
John S.
Sep 2020
Incredibly reliable, great response time. Highly recommended for all types of repair work needed. We use Mark for our repairs and everyone is extremely impressed. Many compliment his attention to detail..
Response from Furniture Medic by Bespoke Restoration
"Thank you [Member Name Removed] and the team at K & J’s moving Inc. Working together to meet the customers expectations is key to the success we have seen over the last couple of years. Here’s to many more years of happy customers!"
Barbara F.
Feb 2019
This was a pretty simple job on a relatively inexpensive table ($750) for someone of Mark’s skill level, but I like the table and didn't want to take any chances. The screw-in levelers were his idea and they worked perfectly, Turned out they weren’t really necessary because w all 4 levelers screwed all the way in, the table was totally level — no wobble. But it was good insurance and took the stress out of cutting the legs. Besides I like having the table sitting on felt, rather than directly on the tile — easier and quieter to move. 100% satisfied w the work. Cost of service included travel to Edgewood NM.
Durwin D.
Dec 2018
It went Well.
Marty C.
Mar 2018
Mark evaluated the problem with my wobbly bar stools and gave me a very reasonable price for fixing the problem. Although he is very busy, he had the stools completed in less than a week, and they were as sturdy as when they were brand new. He was easy to work with and did exactly what he said. I'd recommend him to anyone needing furniture repair.
Sue A.
Mar 2018
These chairs have proven to be a real challenge - they're from the late 50s or early 60s, and the plastic seat insert was compromised and replacements were not available. Mark got creative and found a solution that allowed us to preserve these chairs for the next generation. I don't know that anyone else would have worked that hard to find a solution. Mark worked with the IL Furniture Medic to recoup most of the cost of this repair, but we did pay for the creative solution for the plastic insert challenge. I highly recommend Albuquerque Furniture Medic for any and all furniture needs. They treated these chairs with the same level of care as if they were their own!
Zita H.
Mar 2018
Superb work, some done on site, some in shop.
Karen S.
Oct 2017
Great ! Mark did an excellent job. The table legs look like new, you cannot tell that they were repaired as he filled in the chewed areas and matched the stain perfectly. He also was very neat while working on the table and very prepared with cover clothes to put under the table and protect the carpet and cleaned up all the wood shavings after he was finished. I was most impressed and would certainly recommend Furniture Medic to all my friends.
Doug F.
Jan 2016
Mark was spot on the promised time. He did an excellent repair job on a daybed that I thought was a lost cause. It looks perfect and is stronger than when it was new. It took him no time at all to repair the slats in the rocker.
Good price, great service and definitely will use again when the need arises.
Good price, great service and definitely will use again when the need arises.
Response from Furniture Medic by Bespoke Restoration
"Thank you for the kind words [Member Name Removed]. I really enjoy my work when i get to work with such great customers. All the best Mark"
KATHY L.
Dec 2015
unknown
Diane V.
Nov 2015
he came and picked up the mirror and kept it until we were ready for it.
Charles S.
Oct 2015
I had purchased a sofa from Lauren Homes before they went bankrupt. The sofa sagged in the middle about a month after purchase. I called Lauren Homes and they would do nothing despite the warranty. I put the sofa on the back porch and peeled off the Ralph Lauren label. It was covering the label of the actual manufacturer - SpectraHome. I called SpectraHome and they sent Mark Ryan to my home. Mark realized that he would virtually have to rebuild the sofa from the ground up. Mark informed SpectraHome and advised them to replace the sofa. They did. Iwas impressed with Mark's knowledge and his integrity. I would not hesitate to hire him, and I would not look any further.
JoAnn L.
Apr 2015
Spoke with Mark and explained the situation and that the piece of furniture was repairable but he needed to take a look at it to see what would be the best approach. Mark arrived on time and assessed the situation and did an awesome job. He stablized two of my glass hutch doors and repaired a gouge where one of the cabinet doors had fallen previously and gouged the lower unit. I was very pleased with his work performance and his professionalism. I would most definitely refer his business to my friends. Thanks for what you do. It's those little things in life that make your customers happy.
Fay A.
Feb 2015
unknown
MARTHA M.
Jun 2014
Several large pieces of new furniture arrived with damage, and rather than returning the items, I contacted Mark to get an estimate, which was reasonable, and the seller offered a cash settlement to cover the cost of repairs.
Since the furniture was quite large and heavy, it was very helpful to have Mark do the work at my home. He arrived at the scheduled time and assessed the various repairs needed, including some I hadn’t noticed previously. He offered viable solutions for some rather unusual problems. He does very nice work – the mitered joint he repaired in the large mirror frame now looks better than the other undamaged joints! He brought all the necessary supplies with him, and thoroughly cleaned the work area when he finished.
I'm very happy with the results: the items look good as new and I'm confident that they are now structurally sound.
Douglas C.
May 2014
I own a carpet cleaning business Mark was called by the customer and I paid for the servi e he was professional and comadating and I will use him in the future if I need his services.
Janice H.
May 2014
I spoke to Mr. Ryan about the damage to the bed footboard and the third party sent photographs and agreed to a price. I then set up a time for Mr. Ryan to do the repair. He was punctual and did a great job. I would recommend his work and professionalism but cannot speak to what he charged the third party who accidentally caused the damage to the furniture.
Response from Furniture Medic by Bespoke Restoration
"The on-site repair was successfully completed within an hour. Our standard hour rate including materials and tax is $160.50"
WAYNE M.
Mar 2014
Mark was on time and very professional. He addressed all of my clients concerns and did top notch repairs of scuff marks, chips, scratches and overall wear damages to extensive custom cabinetwork throughout the residence.
Virginia S.
Sep 2013
Mark is extremely careful and conscientious, and his work exceeded my expectations. He completely rewove the rush fiber on a footstool my grandfather made in the 1930s. He matched the fiber exactly and did a fabulous job at a very reasonable price. The footstool was damaged in a move 25 years ago, and I was told then it could not be restored. I am delighted to have a very sentimental piece back in service again! Mark also repaired a teak cabinet (part of a mid-century teak wall unit). Two of its hanging pegs had broken off, and one of the edges was gouged. I had originally asked if he could refinish the cabinet top, which had been damaged by black paint. Mark was very kind and thorough about explaining why that was not a good idea... I did not realize that the top was veneer. He did work a bit on the top and the marks are less noticeable. Mark is truly a craftsman. He's busy, no doubt because he's very good at what he does!
Response from Furniture Medic by Bespoke Restoration
"Being able to Restore sentimental items helps to restore cherished memories. Which makes all the hard work worth while. Thank you for being such a great customers Virginia."
Daniel D.
Sep 2013
I contacted Furniture Medic to have two cushions repaired on a pullout sleeper couch. They were very responsive to my online request, and we passed several emails back and forth. A representative arrived to pick up the cushions (on time!) and returned them on the promised date. I'm very pleased with their work. I didn't have any wood repair done this time, but the company showed a level of professionalism that would make me consider them first if I needed such work in the future.
Response from Furniture Medic by Bespoke Restoration
"It is great when for such an easy and affordable fix we have bring life back into a piece that would otherwise not function as designed."
Don S.
Aug 2013
Just what I asked for!
Response from Furniture Medic by Bespoke Restoration
"Hey (removed member name), how did the sanding and refinish come out. Hope it went well!"
Holly K.
Aug 2013
See above. All went according to estimates and very pleased. He's also a neighbor and came down the street to pick up the pieces. He works for commercial jobs, but for small private jobs, he has a workshop attached to his home. He keeps in touch and is very honest about when he can get to a job and how long it will take. No complaints. Very satisfied. HIghly recommend.
Svetlana P.
Jul 2013
excellent
Response from Furniture Medic by Bespoke Restoration
"This job was a first for us in the sense that we brought our spray finishing room into the customers home. By building an enclosed room around the table out of plastic sheeting we were able to re-finish the table without removing it from the home, which saved time, money for the customer and prevented damage during transportation."
Lois B.
Jun 2013
The chairs are now splendid: glowing examples of the 1920s style. I am 80 years old, and these chairs were part of my childhood and youth for many years. I am overjoyed to have them in my house, restored to their original beauty. They will be passed on to my children, part of our family history.
Virginia S.
Apr 2013
A perfect experience--quick, professional, excellent craftsmanship, pleasant to deal with, altogether a great interactions.
Licensing
State Contractor License Requirements
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FAQ
Furniture Medic by Bespoke Restoration is currently rated 5.0 overall out of 5.
No, Furniture Medic by Bespoke Restoration does not offer free project estimates.
No, Furniture Medic by Bespoke Restoration does not offer eco-friendly accreditations.
No, Furniture Medic by Bespoke Restoration does not offer a senior discount.
No, Furniture Medic by Bespoke Restoration does not offer emergency services.
No, Furniture Medic by Bespoke Restoration does not offer warranties.