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Floorscapes

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

It's worth talking to the LOCAL experts! Whether you are remodeling or starting from scratch Floorscapes is your locally owned and operated, one-stop, full-service design source. We provide sales and installation of all types of floor tile, wall tile, carpet, hard wood floors, window treatments, and solid surface counter tops to all of Central and Northern New Mexico. We offer a wide selection of styles including, but not limited to, ceramic tile, porcelain tile, travertine tile, granite tile, domestic and exotic hard wood floors, recycled content carpet, natural fiber carpet, carpet tile, granite counter tops, quartz counter tops and brand name solid surface counter tops.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Design, carpet, flooring sales, installation, and repair, as well as upholstery and window treatments, such as drapery, blind and shades.

Services we don't offer

Window replacement or installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 157 reviews

Peter D.
03/2025
5.0
flooring contractor
  + -1 more
We've used Floorscapes on multiple projects, and all have gone great, and we are very satisfied. Nathan has been wonderful to work with, being both honest and responsive. Highly recommended.
Description of Work: Install luxury vinal flooring in most of our house and new window coverings in the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa Z.
11/2020
5.0
carpet installation
  + -1 more
Excellent experience. Colin was very helpful in choosing the right carpet and color and he was very responsive whenever I called with questions. Install was sooner than I expected. Install crew was very friendly, professional and efficient. Carpet was laid well and tight and they did a great job cleaning up. My new carpet is beautiful! I highly recommend Floorscapes.
Description of Work: About 1000 square feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Vicki W.
10/2020
5.0
flooring contractor, hardwood floor, remodeling
  + 1 more
Floorscapes located the hardwood flooring that we wanted and did a beautiful job installing it. In addition they installed porcelain tile and LVT and the kitchen backsplash. We are happy with every bit of it.
Description of Work: Flooring and backsplash installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Darwin D.
10/2020
5.0
ceramic tile
  + -1 more
Sales person once he understood the look I was after, he located tile that was discontinued and I was able to continue my project without having to settle on what was in stock. I gave up on my search before he did. Very glad I worked with him.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Karen B.
10/2020
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Floorscapes service was fantastic, from sales all the way to installation! They were friendly, helpful and professional. The installers had some strange corners to install our hardwood around and I couldn't have been more pleased with how it turned out. I would highly recommend them and will purchase from them again in the future.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana C.
10/2020
5.0
flooring contractor
  + -1 more
Luxury vinyl tile was installed for a customer's home in preparation for the sale. Order was placed and product arrived timely. Install was completed on time and quickly. Big thumbs up!!
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jessica E.
10/2020
2.0
carpet installation
  + -1 more
Our sales person was nice enough but the execution of the work was terrible. The carpet was measured incorrectly. And we we’re moving into the property and had to delay moving and reschedule the movers and the other tradesman that we’re coming to do work on the house. The seams are showing and there are corners where carpet is totally missing. It’s a disaster. And when we complained about the inconvenience and the poor install we were told to deal with it because they didn’t charge us for the extra carpet they had to order because of their mistake. They knew we wanted to do a full kitchen remodel with them ($40k), but still refused to give us any apology let alone any discount on the total bill (over $12k) for the trouble. It was just a total disregard for our satisfaction for the work. We were unhappy with their shoddy work and basically told to deal with it.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5

Liz L.
10/2020
5.0
carpet installation, flooring contractor
  + 0 more
From the first point of visiting the store (very safe COVID-19 practices in place) to the sales associate (Colin) the customer service exceeded expectations. The installer was a master craftsman and did an outstanding job on my tile project. This is a reasonable and trustworthy company.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony & Rosie M.
10/2020
3.0
carpet installation, hardwood floor
  + 0 more
Installer of floor was too slow and took too many breaks.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5

Mary Lou R.
10/2020
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
Great! Bill gave perfect advice, and the installers were miracle workers. Floorscapes offers so much more than just materials. Their expertise is invaluable!
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane C.
10/2020
5.0
carpet installation, flooring contractor
  + 0 more
Amazing company to work with and provided excellent customer service. Originally purchased vinyl plank for 1 project, and then decided to use it for another. Needed more product, and they were very helpful in analyzing and securing the amount needed. Answered all of my questions.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Anne H.
10/2020
5.0
flooring contractor
  + -1 more
Everything went very well from start to finish. The selection, price, and knowledgeable staff are unbeatable.
Description of Work: Flooring for Kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Woody S.
10/2020
5.0
carpet installation, hardwood floor
  + 0 more
The crew from floors capes did an outstanding job for start to finish. Bill Burrell the owner came out to measure and provide an estimate to demo existing tile floor and replace it with an engineered floor. the price was very competitive as I got 4 estimates from other floor contractors. The company was working about two months out because they were very busy but they showed up the start the work earlier than Bill's original time estimate which was great. The scope of this work was to replace the entire first floor. The crew was very professional, and very tidy. Tile demo is very messy and lots of dust but they did a good job of sealing off the area and cleaning up afterward. With any job like this, the homeowner will be cleaning up some dust when all is done, that's the nature of this project. They need a fantastic job of laying the new floor down and it went very fast- about 1.5 days to demo, about 3 days to lay new floor. They moved all the furniture and handled all the other small details to make this a very successful project.
Description of Work: replaced tile floor with engineered wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Patricia & Beth R.
10/2020
5.0
carpet installation, flooring contractor
  + 0 more
The work was excellent. As with any major project, challenges arise and we could not hope for a more responsible and integrative company! We would hire them again in heartbeat!!!!
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenn C.
10/2020
5.0
carpet installation
  + -1 more
The entire experience was great from start to finish. The staff was very friendly and professional. We will definitely be doing business with them again in the near future. Highly recommended.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Warren H.
10/2020
5.0
carpet installation, hardwood floor
  + 0 more
Well pleased with product and installers.
Description of Work: Installed new flooring in living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric E.
10/2020
5.0
ceramic tile, flooring contractor, hardwood floor, window treatments
  + 2 more
The team at Floorscapes are professional and extremely knowledgeable. They are not only competitive in pricing but also have a level of care for their customers rarely seen in today’s business world. Their selection is amazing and the quality of installation is the best we’ve ever seen. Working with Colin has been a dream. We initially went in for only flooring and were so impressed with their professionalism we are now working with Mickey for all the window coverings for a new build. We would use them again and recommend them to anyone.
Description of Work: Flooring Sales/Ceramic tile/hardwood flooring/installation/window treatments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70,000

Tom & Denise G.
10/2020
5.0
flooring contractor
  + -1 more
The job was done promptly and, on the date, scheduled. We had some issues, but they were resolved quickly and professionally. Our salesman Nathan was extremely helpful and went above and beyond to help us. We are also having carpet installed next week.
Description of Work: Vinyl floor installed

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Angie G.
10/2020
5.0
carpet installation, flooring contractor
  + 0 more
Outstanding work. Clean job. Attention to details. I will definitely have them do my next project.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Carolyn J.
10/2020
5.0
flooring contractor
  + -1 more
I had a great experience. Sales Rep. Nathan came to my house, measured, and gave me an estimate promptly. The work was completed within about a week to 10 days. I had luxury vinyl tile that looks like black marble installed and it is gorgeous. It actually cost less than the estimate because the workman determined that he didn't need to replace any of the subfloor. I got their name from a friend who had her commercial building flooring replaced, and she had a similar good experience. I recommend this company highly.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M W.
10/2020
5.0
ceramic tile, flooring contractor
  + 0 more
Fantastic job! Our thanks go to Mickey who helped us choose tile and to Bill who did the installation.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy Y.
10/2020
5.0
ceramic tile, flooring contractor, remodeling
  + 1 more
Great! Bill and Debbie are wonderful to work with!
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

James & Jane S.
10/2020
5.0
flooring contractor
  + -1 more
Everything was perfect from sales to installation.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sandra J.
10/2020
5.0
ceramic tile, flooring contractor
  + 0 more
The restorer refered to me by Floorscapes did a fantasitc job. Was on time, finished when expected and fees were in line with other tilers who could not accomplishe what he did. Ready to re do the master bath and will look to Floorscapes for all my tile needs.
Description of Work: Fixing loose tiles and recoloring my grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jeff S.
10/2020
5.0
carpet installation
  + -1 more
Floorscapes has completed several projects for me and I have always been completely satisfied with their work. That's why I keep going back. I know that I can trust them. It's comforting to know that my money was well spent.
Description of Work: Flooring Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8515 Paseo Alameda NE, Albuquerque, NM 87113

http://www.floorscapesnm.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
General Remodeling,
Interior Design and Decorating,
Marble and Granite,
Window Treatments,
Lamp Repair

FAQ

Floorscapes is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Floorscapes accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Floorscapes offers free project estimates.
Yes, Floorscapes offers eco-friendly accreditations.
No, Floorscapes does not offer a senior discount.
No, Floorscapes does not offer emergency services.
Yes, Floorscapes offers warranties.
Floorscapes offers the following services: Design, carpet, flooring sales, installation, and repair, as well as upholstery and window treatments, such as drapery, blind and shades.
Window replacement or installation.

Contact information

8515 Paseo Alameda NE, Albuquerque, NM 87113

http://www.floorscapesnm.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed