Floorscapes

I want to let you know that you all at Floorscapes that you are just terrific. From start to finish, you were with us every step of the way. Based on what we discussed, you listened to us and gave granite samples. That really simplified the design decision for us. You let us explore a variety of back splash tiles until we found this gorgeous, large format tile that turned out spectacular. Beyond the in-store experience, your installation crews were great. They were so skilled at the installation and left everything nice and tidy. The back splash crew even washed our floor. The next time we decide to upgrade any of our floors or bathrooms, you are the only one we would consider. Thanks!

Great service , wonderful job in the hardwood flooring ,looks beautiful on time. Great clean up, super selection on color and style. Also had new carpeting in the bedrooms

We've used Floorscapes on multiple projects, and all have gone great, and we are very satisfied. Nathan has been wonderful to work with, being both honest and responsive. Highly recommended.

Excellent experience. Colin was very helpful in choosing the right carpet and color and he was very responsive whenever I called with questions. Install was sooner than I expected. Install crew was very friendly, professional and efficient. Carpet was laid well and tight and they did a great job cleaning up. My new carpet is beautiful! I highly recommend Floorscapes.

We really loved Nathan the sales person who came to measure the area we had tiled. He came to measure on a Sunday. He was professional and gave us a great quote. We had an issue with the installer, but Nathan quickly found a wonderful two wonderful brothers, Angel and his brother who removed our carpet and installed our tile. It looks so beautiful and a couple of our friends are going to get their tile installed with them because of the quality of their work and professionalism. We would highly recommend them and are going to use them again ourselves.

The crew from floors capes did an outstanding job for start to finish. Bill Burrell the owner came out to measure and provide an estimate to demo existing tile floor and replace it with an engineered floor. the price was very competitive as I got 4 estimates from other floor contractors. The company was working about two months out because they were very busy but they showed up the start the work earlier than Bill's original time estimate which was great. The scope of this work was to replace the entire first floor. The crew was very professional, and very tidy. Tile demo is very messy and lots of dust but they did a good job of sealing off the area and cleaning up afterward. With any job like this, the homeowner will be cleaning up some dust when all is done, that's the nature of this project. They need a fantastic job of laying the new floor down and it went very fast- about 1.5 days to demo, about 3 days to lay new floor. They moved all the furniture and handled all the other small details to make this a very successful project.

Fantastic job! Our thanks go to Mickey who helped us choose tile and to Bill who did the installation.

I had a great experience. Sales Rep. Nathan came to my house, measured, and gave me an estimate promptly. The work was completed within about a week to 10 days. I had luxury vinyl tile that looks like black marble installed and it is gorgeous. It actually cost less than the estimate because the workman determined that he didn't need to replace any of the subfloor. I got their name from a friend who had her commercial building flooring replaced, and she had a similar good experience. I recommend this company highly.

Floorscapes is a phenomenal company to do business with. They installed hardwood flooring and tile flooring throughout our whole home, as well as all the tile in the bathrooms. Their showroom is full of everything you could ever need, and our representative Nathan Starkovich was the epitome of a flooring and tile professional. We are forever grateful for his guidance and recommendations on our selections. If you want the highest quality, fair prices, and a beautiful home I would recommend Floorscapes.

Floorscapes service was fantastic, from sales all the way to installation! They were friendly, helpful and professional. The installers had some strange corners to install our hardwood around and I couldn't have been more pleased with how it turned out. I would highly recommend them and will purchase from them again in the future.

Smooth and fast

From the first point of visiting the store (very safe COVID-19 practices in place) to the sales associate (Colin) the customer service exceeded expectations. The installer was a master craftsman and did an outstanding job on my tile project. This is a reasonable and trustworthy company.

Everyone we encountered at Floorscapes was so helpful starting with Mickey M. who gladly helped with the flooring selections and pricing. Floorscapes then sent out Nathan S. to do the measurements and estimates for the 3 bedrooms of carpet we had installed. He was very patient and answered all our questions. He even discussed some other tile questions we had. When we went back to speak with Nathan on the actual order we also encountered help from Collin who jumped right in with some money saving suggestions. Ryan and Collin both took care of us. Ryan S. the General Manager took the time to come over and scheduled us with Jorge the installer. Ryan is very personable and great to work with. The carpet installer Jorge, who was suggested has many years of experience and it showed. The carpet has a directional sheen that we wanted laid a certain direction as you enter each room. He took the time to lay it out on the driveway to make sure each room was done properly. Jorge is a perfectionist, that’s who you want working in your home. For a small fee that we added at time of payment, Jorge helped with moving the furniture out of the rooms and back in after completion. He even helped with our problem bed frame. The extra fee was well worth it! We are pleased with the final product and it looks lovely. We highly recommend Floorscapes and their helpful team.

Great service, great products. I hired Floorscapes 3 separate times: 2018 for bathroom floors and wall tile, 2019 for LVT, carpet, and kitchen backsplash and 2020 to replace carpet with LVT. Each time I was very, very pleased. Colin Burrell really knows his store's products, has excellent installers, and follows up quickly with answers to questions. I highly recommend Floorscapes.

Floorscapes has completed several projects for me and I have always been completely satisfied with their work. That's why I keep going back. I know that I can trust them. It's comforting to know that my money was well spent.

I have been working with Floorscapes for over 15 years because they always have a great variety of products including the most current/up to date styles and they are a pleasure to work with. I always feel like I get a fair price, prompt service and personal attention

Tile for backsplash and floor. Excellent customer service

Our sales person was nice enough but the execution of the work was terrible. The carpet was measured incorrectly. And we we’re moving into the property and had to delay moving and reschedule the movers and the other tradesman that we’re coming to do work on the house. The seams are showing and there are corners where carpet is totally missing. It’s a disaster. And when we complained about the inconvenience and the poor install we were told to deal with it because they didn’t charge us for the extra carpet they had to order because of their mistake. They knew we wanted to do a full kitchen remodel with them ($40k), but still refused to give us any apology let alone any discount on the total bill (over $12k) for the trouble. It was just a total disregard for our satisfaction for the work. We were unhappy with their shoddy work and basically told to deal with it.

Outstanding work. Clean job. Attention to details. I will definitely have them do my next project.

Great. Efficient and quality work

Amazing company to work with and provided excellent customer service. Originally purchased vinyl plank for 1 project, and then decided to use it for another. Needed more product, and they were very helpful in analyzing and securing the amount needed. Answered all of my questions.

Everything was perfect from sales to installation.

Great! Bill and Debbie are wonderful to work with!

Sales person once he understood the look I was after, he located tile that was discontinued and I was able to continue my project without having to settle on what was in stock. I gave up on my search before he did. Very glad I worked with him.

The owner, staff and installers at Floorscapes were a pleasure to work with. I highly recommend this company. Just knowing that if there was an issue, the owner assured me they would make it right was comforting. Everything went well and we are enjoying our flooring. No more carpet!