Enchantment Carpet Co
About us
With over 40 years in the flooring business, the team at Enchantment Carpet & Floorcovering is dedicated to excellence in quality products, customer service, and installation at competitive prices. We are not only committed to meeting your expectations, but exceeding them. We offer you the largest selection of colors and styles at the best prices. All products meet strict quality standards, so you can be confident when shopping with us!
Business highlights
Services we offer
Bamboo, Carpet, Carpet Tile, Ceramic Tile, Cork, Granite, LVT, Laminate, Porcelain Tile., Stone, Tile, VCT, Vinyl
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 2% |
Don’t look any further if you need tile or carpet, Enchantment Carpet is your place! I worked with Jake, who was so patient with me while I took weeks to decide on carpet and tile. The installation went smoothly and Jake was there every step of the way. He came out to my house to make sure that things were going well and that the installers knew what I wanted. Francisco and his team installed the tile and worked with me on the layout; what a beautiful job! The carpet went in afterwards and the installers worked so hard and did an amazing job. My kitchen cabinets, walls and baseboards didn’t have one little mark on them after all that work! The teams were all professional and cleaned up after themselves when they left. I felt this company went out of their way to make my home as I envisioned it; they treated my home as if it was theirs. The store has an outstanding staff and selection! Thank you!!!
"Thank you for your feed back. There was a flaw in the carpet and carpet was replace."
Install went well and installed product looks great...my only comment would be the installers seem to be an independent contractor and look pretty rough.
I would just recommend to the company that maybe their installers should wear shirts that say who they work for to give their customers to look more professional and less "fly by night".
That being said...the scheduler and the sales rep were very good and easy to work with on the project.
We were looking for good kitchen carpeting which, it seems, the manufacturers don't make anymore. But we found a good sampling of commercial carpets at Enchantment Carpet Co. We chose one that we thought would work very well for our kitchen flooring. We also requested that the carpet be put on top of padding. This was an unusual request by the customer because normally the commercial carpeting is glued to the floor. But they worked with us and found a very good padding material and installed the carpet as we requested. We are very pleased with the carpet and installation. And after several months of 'testing' the carpet we are still pleased with our choice, the carpeting is holding up well.
Donald was our sales representative and he was a very good person to work with. Very accommodating. The sales rep as well as the installers were very punctual, polite, efficient, and a joy to work with. They did a very good job! I am thinking of purchasing more carpeting for my house in the future and I will definitely go back to Enchantment Carpet. I would recommend them to anyone who is thinking of putting carpeting in their house or replacing out-dated carpeting.
Licensing
State Contractor License Requirements
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