DaBella - Albuquerque (Roofing)

Alex was very knowledgable, and kind. He was thorough in his inspection oh

Steve Carlson was highly professional and helpful in aligning the right project for us and assisting with keeping costs contained. Much appreciated Steven!

Overall this was a great experience

The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.

They helped arrange financing for replacing the original shingle roof. However, I was told the workers would arrive at my house between 6 and 6:30 am because of the Phoenix heat and the workers arrived at about 5:30 am without advance notice. I was also told that the work would take three days, happily it only took two.

Pls it is great

The only bad thing is that the works that came to work on my house didn't speak any English and I had to find someone that could speak to them.

I reached out to HomeAdvisor for quotes on a full roof replacement. DaBella was one of four contractors who quoted my project, and I hired them the same day. Ryan was prompt and courteous and took the time to explain their value proposition. The quality of the materials, the craftsmanship and the fantastic warranty made this a simple decision.

The quality of the work and the materials was excellent. The process for getting to that point was not so much. After waiting 6 weeks for the roofing crew to do the install they didn't show up on the the scheduled day. No call, no notification. After contacting the company we were informed that they changed the install date. This happened three times. Communication is not DaBella's strong suit. If you want a high quality roof and don't mind a long wait and poor communication, this could be the company for you. Otherwise, shop around.

Great knowledgable people. Took time to explain product.

There were some hiccups with customer service but once the general manager was made aware of them, he did his best to resolve the issues. The windows are great! We have noticed a huge difference in the amount of dust in the house, and noise reduction.

I called them and set up an appointment for the next day at 10 am. RYAN showed up promptly at 10 am. He took a look at my roof and took pictures and made some notes. Then he came inside and discussed his products,the roofing system is unlike any other I had seen in that it included a ventilation system built into the roof. He showed us the roofing products and choices and even offered a veteran discount. We liked the roofing products they showed us, and the warranty provided is much longer than the 3 other quotes,I had recieved. We really liked that. They also come highly rated on Angie's list and BBB is A+. We discussed price and they offer good value for the money and work and product offered. They even offered an anniversary discount if we went with them that same day, so certainly this is their 7th year anniversary. We hired them and have not yet gotten the work done yet, but will update once the work is completed. But I would recommend Ryan and this company for your roofing needs!!!

Time from consultation to install was longer than expected because they had to come for a second and third measurement but they were able to stay within the 6-8 week timeframe we were originally given. I?m sure we may have been able to find cheaper options out there but I love the new windows! The windows replaced are on the west side of the house (we live in Phoenix, AZ) and what was once the most unbearable portion of our home due to heat is now the cooler part of our home. Our AC doesn't run as long and we don't need to keep our curtains closed 24/7 in order to stay cool. The install crew was quick, professional and courteous in regards to clean up. There was a slight error with the screens we ordered but they are already rectifying that and we'll have the correct screens in a week or so. I?d recommend them but beware that you're paying more for a better quality window. We are excited to have new windows just in time for the hot Arizona summer!

DaBella's representatives were very responsive and professional. DaBella offers a custom premium window solution which may be more than some want to pay. We haven't yet decided which window vendor to go with but you should include DaBella in your list of potential window vendors when collecting estimates.

If you are in need of a roof and gutters contact Eddie Shavlovsky. He is wonderful!! He always returned my calls and answered all my questions. He also helped me get the financing I needed. He is a very professional young man and very helpful give him a call. I love my new roof and gutters!!! Shawna P.

Monty did a good job on the presentation of the company and the value of the product. Also be able to find us the right financing and discount according to our needs. The only thing I would change is to abbreviate the initial marketing part and avoid duplication of information.

They go the extra mile.

I was very impressed by how fast they removed our old shower and tub! They said it would take 2 days and they were finished in 2 days! Our house was built in 1959 and this is the first inside big remodel we've done. We are very happy!!! Mary E.

Keep daily eyes on work quality...

We hired them October 16th, 2017. Today is January 7th, 2018 To date NO WORK has been done. I have asked for a refund of my deposit. The only time I have heard from them is after an email asking what is going on.

The installer was super fast, friendly, and cleaned up after himself. He’s the 7th subcontractor I’ve had over in the last 4 months for various other projects and by far the best. His work is impeccable!

Install is still a couple months out. Sales demo was very informative. Jennifer was most accommodating when our appt was interrupted due to emergent need to leave on our part. She came back 2 hours later and finished the process. Looking forward to upgrading 66 year old windows

Great experience, very refreshing working with a company that actually does what is expected in Portland as it seems very hard to find. From the supplier dropping off the materials to the crew doing the work, very professional and great workmanship.