Culligan Water Conditioning of Albuquerque NM

Not inexpensive, but very good.

They provide very excellent service.

Ever since contracting with Culligan the Sales Manager has been nasty and unprofessional. The staff is excellent. I was unable to establish a dialogue on pricing with the sale manager throughout several years and finally terminated the service. The product and service employees were fine, just the manager who has anger problems.

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We moved into our house in early July and wanted to be sure our R.O. system was working properly and had clean filters. The Culligan tech, John, arrived on time and immediately set to work testing the water and checking the filters. The R.O. system has a 2 gallon resevoir that needed to be emptied in order to clean the system properly and John had no problem with my request to transfer the water to a bucket so I could water my plants! When he finished with the R.O. system, he asked if we had a Culligan water softener as well. When I indicated we did, he offered to take a look for no extra charge to be sure it was programmed correctly and was functioning well. He discovered that the programming was incorrect and the system was not providing sufficient soft water to the house. He quickly solved the problem and was even kind enough to show me how to reprogram everything in case of a power outage. Also, when I made the appointment, the receptionist gave me accurrate price quotes on the service as well as parts that may be needed. It certainly was appreciated so the $90 main membrane replacement was not a shock!

If you can help it do NOT use this company! They are very negligent and careless toward their customers. The girls that answer the phones are always very friendly and appear to be trying to help, however things do not seem to happen the way they say. For example, if they hire a new driver and for some reason that driver decides he just can't find your house, they will simply not deliver your filter tank and then also never call to let you know. This has happened more than once. You have to babysit the hell out of getting them back out, which usually will take a week or more and has even taken a whole month. The same thing will happen if they deliver a faulty tank (has also happened more than once) and you ask for a replacement to be sent. Good luck with that. They can't be bothered with customer service or fixing their own errors on their time. If they screw up, you WILL WAIT. Do yourself a big favor and use someone else or buy and maintain your own filter tank if you can.

THIS COMPANY IS VERY POLITE, PROFESSIONAL, COURTEOUS, AND VERY CUSTOMER ORIENTED. THE PRODUCT IS VERY GOOD AND WORKS WONDERFULLY. WE HAVE HAD NO PROBLEMS WITH IT SINCE IT WAS INSTALLED FOUR MONTHS AGO.

WE ARE ONLY RENTING, BUT I THOUGHT THEY WERE VERY PERSONABLE AND FRIENDLY. THE PRICE WAS EXTREMELY FAIR. THEY DELIVER THE SALT EVERY MONTH. SO WE DON'T HAVE TO LUG IT AROUND. SO FAR SO GOOD.