About us
Satisfying Homeowners of Santa Fe and Albuquerque for 35+ Years, Critter Control provides humane & safe animal removal and prevention for animals like skunks, raccoons, rodents, bats, pigeons and pocket gophers. ***We do not service for bed bugs or termites. *100% Free inspections offered in Albuquerque, Belen, Bernalillo, Casa Blanca, Corrales, Grants, Los Lunas, Milan, Moriarty, Peralta, Placitas, Pueblo Of Acoma, Rio Rancho, Santo, Domingo Pueblo, Tome and more! Contact Us to Schedule.* We can locate an animal's entry points and seal/repair openings to prevent access to ceiling, walls and living areas of your home or business. We clean droppings/urine to avoid diseases like hantavirus/plaque. In addition, we provide preventative services to control exterior populations and keep critters from entering your home. Control Critter also provides general pest control service. We use low impact, natural materials to form a barrier on the exterior of your property. We inspect and monitor on a routine basis to control general pests like ants, roaches, centipedes, spiders and other crawling insects.
Business highlights
Eco Friendly
Emergency services offered
42 years of experience
Services we offer
We provide services for wildlife like raccoons, skunks, squirrels, rodents, pigeons, pocket gophers, and more! We also provide exclusion services (repairs), preventative care, and basic pest control. We offer 100% free inspections in Albuquerque, Belen, Bernalillo, Casa Blanca, Corrales, Grants, Los Lunas, Milan, Moriarty, Peralta, Placitas, Pueblo Of Acoma, Rio Rancho, Santo, Domingo Pueblo, Tome and more! Call to Schedule!
Services we don't offer
Termites, Bed Bugs, Animal rescue services, domestic animal services, lawn-care.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 15
Assorted photos uploaded by Critter Control
Reviews
4.664 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 14% | ||
| 3% | ||
| 2% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 64 reviews
Chris T.
Oct 2023
Pest Control
Amazing fast and kind service. Local business perfection
William B.
Oct 2023
Pest Control
They were initially very friendly and talked a good talk, but after they signed me up for an initial visit with a contract (non-negotiable but cancelable) it turned out to be smoke and mirrors. They were contracted to kill an infestation of prairie dogs on my property, by gassing the colony with carbon monoxide and filling the holes behind the gas. They charged me eleven hundred bucks for the first service and another one hundred fifty for the next (in three months) and had me sign the contract. Less than a week after the first service the prairie dogs had re-opened all of their holes and were running all over the property. I called the local office, the sales tech, and the field tech each on their office/cell phones but got no return calls. I called the main office (out of state) and they said they would make sure the local office would call me back, but they didn't. three days before the next service was due I got a call from a now local tech (not the same guy who came before) and he cheerfully told me not to worry and that he would take care of the problem. Three days later, prairie dogs everywhere. The original sales guy I spoke with had said they would be using poison bait for the second service to finish off the colony, but the tech who got here used carbon monoxide again, saying bait was illegal here. My advice is to run from these folks. They are sweet talkers but they lie and their treatment is no good. No no no no no to Critter Control.
Bernice R.
Aug 2022
Animal Removal
The tech was good, he set the traps, covered the holes. Never found the raccoon. The inspector on the other hand lied to me. He said the insulation would be changed out as well as someone going into the attic in white protective overalls and really sanitizing the area for parasites. That did not happen. The tech went up there and cleaned the feces and sprayed but not in detail the way the inspector explained to me. I believe because I am a widow and a senior I was taken advantage of. I did call the inspector and explained my concerns but he just blow me off. I paid $2500.00 for this service.
Keith C.
Feb 2022
Animal Removal, Pest Control
Removed about 8.
Susan T.
Mar 2021
Animal Removal, Pest Control
They caught three of them, so it worked okay. In the middle of the job they had to let go one of their technicians so it came off as disorganized.
Response from Critter Control
"We are sorry that the transition between technicians was not seamless, but we are so happy we were able to resolve the squirrel problem. Thank you so much for this feedback as it provides us with opportunity to perfect your experience with us in the future."
Diana G.
Aug 2020
Animal Removal
This company is the BIGGEST THIEF. Over charge for services with no results, Yet they are quick to charge. I called because of squirrels eating my garden and some flowers, digging throughout my yard plus getting into my attic. I am tired of this annoying critters, so I thought I'd give Critter Control a try. What a mistake, they are EXTREMELY expensive with no results. There has to be some control of pricing for this type company, In addition they will not give me a receipt for services charged to my credit card. I have requested a receipt multiple times and they claim to have emailed it who knows where, and they refuse to mail it. I have not received any type of work performed confirmation. I still owe them 1/2 the charges and have emailed to to say I will pay when I receive a receipt of services rendered, but they just keep calling requesting payment. This company has no credibility what so ever!
Response from Critter Control
"Thank you for your feedback, [Member Name Removed]. I am so sorry to hear you were not satisfied with our services. I will share this feedback with our manager, so that he can reach out to you. If you would like to speak more of this please feel free to email us [email protected]."
Sylvia B.
Jul 2019
Animal Removal
Excellent in all ways! I would definitely recommend him to everyone.
Response from Critter Control
"Thank you, [Member Name Removed]! We are so happy we were able to assist you!"
Kevin P.
Oct 2018
Animal Removal
Successful. Tech was courteous and very informative.
Response from Critter Control
"Thank you so much! We strive to provide the best customer service possible!"
Jen G.
Mar 2018
Animal Removal
Set traps and advised on how i could "encourage" the raccoons to move. No raccoons caught, but they did move on. Would have given a higher rating, but they left my gate opened (I have a dog). And, they didn't do any follow-up.
Response from Critter Control
"[Member Name Removed], thank you for your review. I apologize that your service did not meeting an "A" rating. We certainly appreciate your feedback as we will learn from these mistakes to ensure complete customer satisfaction. Please do not hesitate to call us in the future, if needed. We would be happy to provide you with a better experience!"
Paul L.
Aug 2017
Pest Control
Critter Control was very responsive, prompt, and friendly.
Response from Critter Control
"Thank you for choosing Critter Control!"
Vivia D.
Jul 2017
Animal Removal
IF this company had honored the discount offer and coupon offered on THIS SITE, I would have given them a very high rating. The first time I asked about the $15 off coupon (see photos) and senior discount--I was told that the coupon expired. The second time I asked about the coupon/posted discount--I was told that they did not expire BUT they were not good for live trapping...see photo....THE COUPON SAYS $15 for wildlife or pest services! This company owes me $15 for the posted coupon & $34 for the 10% (posted) senior citizen discount!
Response from Critter Control
"Thank you for your feedback, A supervisor from our office will be in contact with you shortly to address your concerns, thank you again for your business."
Victoria M.
Jun 2017
Animal Removal, Pest Control
They're gone
Response from Critter Control
"Thank you, [Member Name Removed]! We are happy we were able to help!"
James P.
May 2017
Pest Control
Fighting ants is a losing battle, because they've got 92 million years more survival experience than we do. But Critter Control (our man: Daniel) has been helpful over the years in the continuing effort. The company is reliable, courteous, and professional.
Response from Critter Control
"[Member Name Removed], We have enjoyed building a business relationship with you and we look forward to making continuous efforts in fighting the ant battle with you! Thank you for being a valued customer!"
Michael C.
Apr 2017
Pest Control
Critter control responded immediately to our message. They called back that day within an hour or less and sent out the technician the next days. The technician sprayed and dodged angry wasps but he said to watch the areas of entrance and they would come out two weeks later if there was still a problem. In two weeks Critter Control called and there were still some wasps entering the blocks so they returned with no charge to us and resprayed the areas of concern. We do have two Huskies in the yard so my concern was one of the dogs getting stung by wasp since she like to snap at the wasp when within her reach.
Response from Critter Control
"Thank you so much! We strive to provide the best customer service possible while resolving your critter issue. We are so happy we were able to assist with the wasps."
Maryann G.
Mar 2017
Animal Removal
Squirrel caught; access points closed.
Response from Critter Control
"Thank you for choosing Critter Control!"
Kathleen M.
Nov 2016
Animal Removal
I called the Santa Fe Office and they sent out Dominic, one of their techs, in about a week. He was very informative and checked all the access points for mice. I showed him the droppings in the registers, so we knew they are strictly mice. The news was not good for total elimination but with a few adjustments he suggested and the explanation of using specialized poison baits. we could keep the population down to a fraction without harming any other animals. This would be maintained on a bimonthly basis. I have not started the poison routine yet but I am working on the adjustments he suggested. Thank god, he told me how to catch the mice in the vents and to clean out the ventilation system before I turned on the heat. Just as he said, they might be building nests and sure enough, off of one register I blew out a basket-full of insulation. That alone was worth the cost of the visit.
Response from Critter Control
"[Member Name Removed], we are so happy you were pleased with our services. Thank you!"
Danny C.
Nov 2016
Pest Control
Fine. Daniel throughly inspected the perimeter of the house, basement and attic looking for possible entry points. I've been working on this myself, so the verdict was pretty positive. Just a couple of low probability spots which he caulked with silicone
Scheryl C.
Oct 2016
Pest Control
When I called, I got a quote of $139 to have both the inside & outside of the house sprayed. I also got a very thorough explanation of how the visit would go. The tech arrived on time and did an inspection of the inside & outside of the house & explained to me that he couldn't find any obvious entry points, but explained that scorpions can get in through places not even visible to us. He explained the options for spraying. He felt spraying outside only would likely solve the problem, which was ok with me since I have a dog. I did ask him to spray a very small area just inside my back door. He explained that it might take 4-5 days before I stopped seeing any bugs. I paid, and he asked if I wanted a paper receipt or email. I chose email. About 5 days later I had 2 more scorpions in the house, but haven't seen anything since. I never received a receipt. I messaged the company through Angie's List, but got no response or no receipt. I was quoted a price of $139 for spraying the inside and the outside of the house. I ended up having only the outside sprayed (with maybe a 4-5 foot area of the inside), but was charged the full $139 anyway.
Bonnie M.
Aug 2016
Pest Control
They were fine, and I had been using them for quite some time. The work is fine, but last year they start increasing their prices. The number of visits went down, but the price was increased.
Jason B.
Jul 2016
Pest Control
unknown
Nancy S.
Jun 2016
Pest Control
unknown
Rebecca K.
Jun 2016
Animal Removal, Pest Control
unknown
Richard K.
Feb 2016
Animal Removal
unknown
Sharon P.
Jan 2016
Animal Removal
unknown
Lee L.
Nov 2015
Animal Removal
unknown
Licensing
Bonded
Insured
Licensed*
Trade License Number
0003YK
Trade License Locale
NM
Trade License Authority
New Mexico Department of Agriculture - Pesticide Compliance Division
Trade License Expiration
12/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Critter Control is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Critter Control accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Critter Control offers free project estimates.
No, Critter Control does not offer eco-friendly accreditations.
No, Critter Control does not offer a senior discount.
Yes, Critter Control offers emergency services.
Yes, Critter Control offers warranties.
Critter Control offers the following services: We provide services for wildlife like raccoons, skunks, squirrels, rodents, pigeons, pocket gophers, and more! We also provide exclusion services (repairs), preventative care, and basic pest control.
We offer 100% free inspections in Albuquerque, Belen, Bernalillo, Casa Blanca, Corrales, Grants, Los Lunas, Milan, Moriarty, Peralta, Placitas, Pueblo Of Acoma, Rio Rancho, Santo, Domingo Pueblo, Tome and more! Call to Schedule!
Termites, Bed Bugs, Animal rescue services, domestic animal services, lawn-care.