Crabtree Customs

Their price was reasonable. For all the work they did, they are incredible. They are reliable, trustworthy, work with excellent, really work with you to get it the way you wanted and they finished up. They don't do sloppy job, they do an excellent detailed job.

The only reason I gave James a "B" on responsiveness was because he was a week late coming by to give us an estimate. When he did come by on Saturday, he spent the entire morning and part of the afternoon going over, in detail, all of our ideas, and giving us all the options we should consider. He has a tremendous amount of experience, and conveyed the different designs, fixtures, work, and appropriate products. He also let us know which items would not be practical or prohibitively expensive for the value we would receive. He is articulate, easy to understand, and very personable. We shared our lunch with him so that we could pursue his estimate which was in enough detail to understand what work he was proposing. Other than missing our first get together, he always let us know, working out with us, his working schedule, and he always showed.James and his helper curtained off the remodeling area in the beginning so as to limit the dust/debris from the rest of the house. And, at the end of each working day, they would clean best they could to minimize the impact on us. They also delayed the removal of the old sink, stove top, and dish washer as long as feasible to make it easier for us to prepare and clean up after meals. James made sure we understood ahead of time, the disruption of our house, the "mess", and doing without a kitchen. Also, he told us about all the time it would take us to work with him throughout in making decisions that continually arise in a project like this. But, it was his attention to detail, and communicating with us that made our new kitchen, state of the art, very usable, and very successful.