Courtesy Plumbing Heating & A/C Inc

Their workers are so experienced that they know what they are doing. They come and they do everything efficiently and everything runs well after they have been here. They are very reliable and have good communication. They have an office with a nice secretary and receptionist and they are always in contact with you. They have been around a long time. They can't give you an exact time, they will tell you between 12 and 3 or whatever but they are really good about it. Yes, I certainly will use them again in the future.

The person who took my reservation didn't ask what kind of tabs I wanted. I was kind of surprised when they arrived with the ones that are cut to fit and I didn't like the way they smelled. The smell went away after a day or two. I do not have a price comparison. They were the only company who would come out to look at my previous swamp cooler to see if they could fix it. They were able to fix it so I got 3 or 4 more years out of that one. I got my new swamp cooler from them. I figured I would continue to use them until I get a really bad experience.

Great, on time and the job went smoothly.

They are very good. I have two furnaces and two outside coolers so they have to shut down the coolers, the two of them and have to clean the filters and turn on the air conditioners.  They did that. I've had them for almost 15 years. They are really excellent. Their people are very professional, very skilled and their stuff in the office is very nice. Their prices are quite reasonable. In fact they are better than a lot of other fancier conditioner people in town. I've used them for 15 years and I wouldn't go anywhere else.

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We've used Courtesy for many years and we know most of the staff.  It's important to have trust and confidence in people who are going through your house and crawling under it.
Dana at the front office is always very polite and accommodating.  Charles and Philip came out to replace the old swamp cooler and had a crane bring it to the second story.  I'm sure it cost them more than Charles had quoted me, but he said he was concerned about his crew getting hurt on the job and I really appreciate that in a supervisor. They got the new Master Cool all hooked up and it works great.
2 days later I had a water leak bubbling up in my front yard and Dana worked most of the day trying to get someone out, even calling other plumbers to see if they could sub-contract it out for me.  I know they are short-handed, but Curtis came, met 2 other men and Charles came out, at 4 PM. They all dug a large hole and put a temporary fix on the main water line. They explained that they are very short-handed due to workers' injuries and don't have the manpower to dig up the line, so I'm having another company recommended to trench it and hopefully not do too much damage to my landscaping- which I just had done 2 years ago.
I highly recommend Courtesy to any friends and neighbors who ask for advice on who to call.

Since Courtesy has been doing all of the plumbing, heating, AC, and electrical work on our 11 rental houses (plus our own house) since June of 2007 it dawned on me that it was high time I reported our experience with them to Angie's List.
We started asking them to do our work when we discovered the company we had been using was cheating us--charging us for supplies they hadn't actually used, etc.  Courtesy has done everything from small stuff like replacing faucets and unclogging sinks and toilets to installing new furnaces and AC's, running new electrical circuits, cleaning out sewer lines, excavating for and installing new water and sewer lines, and other impressive feats.  They're fast without being slipshod, their charges are fair, and if they make an occasional slip-up, they rectify it.
They maintain a small and competent staff and run a tight ship.  Both Charles and Curtis, the owners, work the same hours as the rest of the crew and take their turns at being the emergency response person on the weekends.  The whole bunch, including Dana and Gloria, the dispatchers, are unfailingly pleasant, accommodating, and friendly.  It's hard not to believe that they all think we (and, I'm sure, their other clients) are part of their own families.  We have certainly come to feel that they are all part of our family (and our tenants love them, as well).

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They are very dependable and do good work.

They are good. They are fine. We have been using them a number of times before. They are a good company. They are honest, they do the job I hire them to do, and they are courteous.

They are good. They are fine. We have been using them a number of times before. They are a good company. They are honest, they do the job I hire them to do, and they are courteous.

Very helpful scheduler was able to work this repair in on the day we called.  Employee was very pleasant and professional.  Work was completed as requested, and work area was left clean.  It's a pleasure to have these folks on the job.

Kurtis has been amazing. He came and visited me at the hospital when I was sick. He didn't even know me and he came to visit me twice. I gave him the keys to my house so he could go and see what the other company had done and try to fix the problem. I had a Venmar fresh air exchanger and April Air Whole house system for humidification installed. The company that installed it didn't use enough copper piping to save money. My entire closet ended up flooding ruining everything. My clothes, my medicine and everything else. He called the Canadian company that makes the Venmar fresh air exchanger and asked everything he needed to know about setting it up. He then installed a new vent in my house for it and walked me through using it. He fixed everything that needed to be fixed with the whole house humidifier. Everything the company before installed 2 years ago had not even been working this entire time. It is now all fixed and it's made such an impact of my house and my life. This company is very very busy and they made a lot of time for me when no other company would. I will use them over and over and recommend them to anyone

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