COLLISION ONE

unknown

Did a great job. The paint perfect matched the rest of the truck, wonderful job repairing rear passenger door and truck bed. Their quote to fix was in line with other estimates I had gotten. They had promised done with in ten days but actually got the job done in 7. The process from start to finish was seamless. Since I did not have a rental, they dropped me off and picked me up when the job was done. All the employees were courteous and helpful from the fellow who drove me to and from house, to the receptionist to the customer care coordinator who kept me informed on the work's progress. Their estimate was fair, and no "last mintute" additions to drive the cost. They even buffed out some other scratches on my hood at no extra cost, and cleaned up the inside of my car :) leaving it much cleaner than when I dropped it off.
Special kudos to Mr. Joseph Adams. He was my care coordinator and unfailingly called every two days to keep me apprised of how things were going, and who was courteous and upfront through the entire process, explaining things clearly, making sure I understood the process every step of the way. Collision One has a stand out employee in him

Amazing attention to detail and kept me informed at every turn. Anthony was an A+.
I've had body work done at other places and it was a terrible experience- these guys were great.
Mark's Collision One.

A truck had backed into the front of my car at Lowes, which I discovered the next day. I had three estimates for body work to the front end of my car. Collision One was in the middle. Scheduled repair, which was to take two days. When I dropped off car at 5:00 PM, I asked to see the replacement bumper and was showed part. The next day about 3:00 PM received a call that my car was ready. Surprise. They had double shifts and had started work the day before and paint drying overnight. They were informative about the repair and courteous.

Everything turned out fine. They had it for several days so it was nice they got it back to me when they said they would.

My 2008 Smart was in a collision on 1/25/12. The steel "tridion" pillar behind the passenger door was dented in about an inch, there was a nick in the rear wheel, and the plastic body panels on that side were scraped. After a little research I found this location listed in Farmers Insurance's "Circle of Dependability." It is located behind a Mitsubishi dealership.
I made an appointment for 1/30/12, Monday am. Matthew Baca took pictures and said it would take a week to repair. I said "it doesn't need to be perfect," and he confidently replied "It WILL be perfect!" Friday at 4 pm I called; the car was being washed. When I arrived I found it clean inside and out, better than it had been in years. I could see no trace of the damage, including on the wheel.
The shop does not provide loaner vehicles, but they have an agent from the local Enterprise car rental who provided a vehicle the moment I was ready to go on my way, and I was able to drop the car off there.
While this shop may not be the cheapest in town, my experience is that they were top-notch and efficient.