Brothers Electro Mechanical Inc
About us
LICENSE # 82871.
Business highlights
Services we offer
& REMODEL ELECTRICAL SERVICE. We are pleased to offer Web Only specials for customers visiting our site. When you need service or new equipment, DUCTWORK, ELECTRICAL WORK, FABRICATION, GAS LINES, HEATING & A/C SERVICE & REPLACEMENT, REFRIGERATION REPAIR, RUN NEW LINES TO APPLIANCES, remember to check there first for extra-money-saving value!
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
3% | ||
3% | ||
5% | ||
10% |
"This customer has a on demand water heater used as a boiler. It is not the proper application whatsoever. It is an illegal installation. Brothers made every effort to help this customer get "lemonade" out of her lemons but the frank and simple fact is that it needs to be abandoned and replaced with the proper type of system. The only appropriate solution is, unfortunately removal and replacement with a proper boiler. This is no simple matter in the building in question. The remodel required to make this heating system proper and up to code would easily exceed $10,000. Unfortunately this customer was taken advantage of severely by the installing contractor and she is justifiably upset by the situation as it persists years later. The installation application and condition of her system is deplorable. While sympathetic to this customers circumstance Brothers did not create the situation she is currently saddled with."
estimates and contracts. I told him that our next door neighbor had recommended their company. She spent $14,000.00 getting a new install refrigerated a/c and replacement furnace. He said they would have to make sure she was rewarded for recommending them. A week or so later, she called them for yearly service that was $79. She mentioned that they said they were going to reward her for recommending them to us, they told her they don't do that. I called the son I had dealt with and he told me the same thing. I reminded him that he was the one that said they would reward her, he grudgingly offered a measly $12 off of her service call!!! What cheapo gives such a paltry "reward" when between us we had spent over $32,000.00 with them. It seems to me that they really don't value
recommendations. He was very rude to me and told me that it was none of my business, it was between my neighbor and him. I was embarrassed because I had told her about the reward and then she got hassled. His demeanor had completely changed from sugary sweet when he was selling to snarly and grouchy after he got the contract and got paid.
"Thank you for your review. We always appreciate customer feedback so we can maintain the high level of service we want to deliver."
After a year of really bad experiences with heating/air conditioning companies, our experience today with Brothers was a night-and-day difference. Making the appointment went smoothly, and the technician, Jeremy, arrived on time. He is so knowledgeable, and was careful to explain everything we asked in great detail. First, he changed our HVAC filter. He found that the technician who replaced the filter several months ago had pieced together a make-shift filter that did not filter the air and caused the coil to fill up with dirt, which could have damaged the unit. After explaining to him that we weren't getting much hot or cold air blowing out of the ducts, he went down into the crawl space to look around. He came right back out and told us he'd found the problem - the main duct was laying on the ground in two pieces. It had never been connected. So, basically, for the past year we have been paying to heat and cool our crawl space!! He put the duct together, and what a difference! And, for all the work he did, the price was very reasonable. We will definitely give them our business and recommend them to others.
"Thank you for writing this review. We are very proud of Jeremy's thoroughness and it sounds as though he found a very simple but serious problem at your home. Unfortunately, we find lots of disconnected ducts, just wasting energy in attics and crawlspaces, even on newer homes. Thankfully it usually isn't too hard to repair, but it is important to have a professional inspect these things periodically. Leaking air accounts for no small percentage of the energy wasted in homes across America. Thanks again for your business and your kind words. We look forward to the next time we can earn your business!"
Licensing
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