ATLAS PUMPING

Keith Collums of Atlas Pumping [who signed the inspection report] pumped and inspected our tank. Unfortunately, since we did not make the appointment, we were unable to be present when the inspection took place. When we received the report we were dismayed because it said our tank had failed to pass inspection. Our tank had PASSED inspection only 10 months previous when we bought the house. Upon further inspection of the "Wastewater System Evaluation and Inspection Form" that is required by the inspector to fill out, we noticed fields that were left blank as well as absolutely no comments on his assessment that the Septic Tank was not acceptable. So we had no clue why the tank had failed. When we called Keith the day after the inspection he didn't seem to have any recollection as to why he had given the Tank/System a failure rating. He took our phone number and said he'd get back to us but he never bothered to call back. We will file a dispute with the BBB for tank inspection fee's.

They were a little late, but it worked out just fine.

THEY HAVE GREAT EMPLOYEES. THEY PROVIDE GREAT CUSTOMER SERVICE ON THE PHONE AND IN PERSON. THEY'RE REALLY HARD WORKERS WHO DON'T COMPLAIN ABOUT THE JOB. THEY'RE FRIENDLY AND HELPFUL BECAUSE THEY GIVE ME ADVICE. I REALLY ENJOYED WORKING WITH THEM.