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Artefacto Landscapes LLC

Tree Service, Lawn and Yard Work, Snow Removal,

About us

Cost is determined by the job.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Sprinkler, drip, sod, grass replacement, lawn seeding and landscape maintenance, xeriscaping, rock, tree and shrub care, mulching beds, fertilization, snow removal, blowing, debris removal & clean up.

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.5
value
1.5
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Showing 1-2 of 2 reviews

Robbie C.
12/2012
1.0
lawn service, tree service
  + 0 more
The boss left 2 workers immediately, and of the 2, an older man did most of the work. The younger one spent a lot of time blowing leaves. Something I could have done for free. Boss comes back for a minute to collect the check and leaves again. The tree I asked them to trim was a very large tree, but very climbable. The boss said they couldn't climb above 20 feet because of insurance, but it seemed more like 10 feet was the limit. I had to stand with them and guide the process, instead of letting "professional landscapers" make the decisions. Their pole chainsaw broke half way through the process and the boss never came back. The workers didn't have tools to fix the chainsaw, so I went and got them tools. It was clear that they weren't sure how to fix it. The younger one used my grand old tree as a crow bar to put the chain back on, scarring the tree. The tool broke again within minutes. The younger worker said he would tell the boss what happened, and maybe come back the day after to finish the job. NEVER heard from them again. It's a scam. Unprofessional.
Description of Work: I bought 2 groupons, 1 for an hour of yard work, 1 for an hour of tree trimming. I agreed to 2 extra hours of work and haul away of debris.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$230

Trisha M.
06/2012
3.0
tree service
  + -1 more
I bought a groupon for them and tried them out. They did excellent work but the prices were not upfront. I paid $150 for the groupon and I ended up paying $180 over that which wasn’t clear. They said they would do two hours of work which I had agreed to and they did 20 minutes of work and I ended up paying $180 for that. I didn’t feel that was very honest work though the work was good. I was really upset with the financial bit. I think they were not very fair though the groupon was good. They came in late and that bugs me.
Description of Work: We used Artefacto Landscapes LLC for tree trimming. It was the first time I used them.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$330

Response from Artefacto Landscapes LLC
Dear, Member we are very sorry to hear that you were not satisfied. We would have liked the opportunity to resolve your issue upon or before completion of our business with you. However, at the time of service we were not given the opportunity to resolve this for you as no issues were brought to our attention at that time. We provided 2 extra hours of work plus disposal of your debris. We honored you the groupon rate of $60 an hour for 2 hours and 3 workers of labor and 1 hour at $60 for waste removal and disposal. The disposal fee cannot be negotiated due to City Waste Management fees. The fees for waste removal are fair in that it takes labor, time and fuel to dispose of the debris. The disposal fees vary depending on amount of debris. The groupons you purchased were 1 for the amount of $59 for a tree/shrub trim and $39 for a 1 hour clean up for a total of $98 plus the $180 agreed to for the extra work that was agreed upon by both you as the customer and Artefacto Landscapes LLC, for a total of $278. Our quotes are done prior to beginning any labor and are always discussed up front. We have begun signing contracts even for small bids in an attempt to resolve these types of issues. Again, we are sorry to hear you were not satisfied.

    Contact information

    PO Box 25441, Albuquerque, NM 87125

    www.Artefactolandscapes.com

    Service hours

    Monday:
    6:00 AM - 8:00 PM
    Tuesday:
    6:00 AM - 8:00 PM
    Wednesday:
    6:00 AM - 8:00 PM
    Thursday:
    6:00 AM - 8:00 PM
    Friday:
    6:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service,
    Lawn and Yard Work,
    Snow Removal,
    Mulch and Topsoil,
    Leaf Removal,
    Lawn Fertilization & Treatment,
    Lawn Irrigation,
    Landscaping,
    Hauling

    FAQ

    Artefacto Landscapes LLC is currently rated 2 overall out of 5.

    Monday: 6:00 AM - 8:00 PM

    Tuesday: 6:00 AM - 8:00 PM

    Wednesday: 6:00 AM - 8:00 PM

    Thursday: 6:00 AM - 8:00 PM

    Friday: 6:00 AM - 8:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Artefacto Landscapes LLC accepts the following forms of payment: Check
    Yes, Artefacto Landscapes LLC offers free project estimates.
    No, Artefacto Landscapes LLC does not offer eco-friendly accreditations.
    No, Artefacto Landscapes LLC does not offer a senior discount.
    Yes, Artefacto Landscapes LLC offers emergency services.
    Yes, Artefacto Landscapes LLC offers warranties.
    Artefacto Landscapes LLC offers the following services: Sprinkler, drip, sod, grass replacement, lawn seeding and landscape maintenance, xeriscaping, rock, tree and shrub care, mulching beds, fertilization, snow removal, blowing, debris removal & clean up.
    Plumbing.

    Contact information

    PO Box 25441, Albuquerque, NM 87125

    www.Artefactolandscapes.com

    Service hours

    Monday:
    6:00 AM - 8:00 PM
    Tuesday:
    6:00 AM - 8:00 PM
    Wednesday:
    6:00 AM - 8:00 PM
    Thursday:
    6:00 AM - 8:00 PM
    Friday:
    6:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 6:00 PM