Appliance Parts Depot

Ordered part. Arrived super quick, but totally wrong part. I called. I calmly asked what should be done? Sent pics as requested, gave them the explicit part number the vendor (whirlpol representative) gave me. They ensured me they would resolve it. Days later. No responses and they ignored my emails: "can you give me status?" ' I NEED this part. The part you pictured w my provided part number is the one I need.' The phone calls, phone msgs left, and emails were very cordial on my part - EVERY TIME. I know mistakes happen, but, NOTHING? I would have been happy w "sry. That part is out of stock!" Just be honest. Finally, I raised a dispute w my credit card Co. just in case there is some clock limit on the transaction. Shazam - they finally responded - and in just a few hours of my raising my dispute. Result: I got stuck w a very large return shipping fee for their screw up! Wanna bet they find an "issue" with the returned item so they can reduce or decline a refund? I took pictures ... just in case!!! Yes, i used their boxes, padding, etc. I'm sure they will find something. Make sure to ask if they will pay shipping for returned goods due to errors on their paty before doing business w them. So much for customer service. Better yet - avoid this business.

Part received via USPS. I will install it myself later today, no cost. Should be easy to repair. Wish I hadn't signed up for a year of Angies List.

I watched a couple of YouTube videos on bake element replacements. The easiest way for me to remove power was to trip the oven breaker. I checked the oven clock and lights to ensure the power was dead. After removing the old element, make sure to secure the power wires attached to the element, so they don't retract behind the oven. After getting my replacement part from Applicance Parts Depot, I brought it home, inserted the new element, then tripped the circuit breaker back on. The new part fit perfectly, and the oven was back in business.