All About Blinds & Shutters LLC
About us
Blinds and Shutter Company, Family owned & operated. We specialize in Blinds, Shades, Shutters, Patio Screens and other custom window coverings.
Business highlights
19 years of experience
Services we offer
Window treatments - blinds, cornices. Patio screens., shades, shutters, soft treatments
Accepted Payment Methods
- CreditCard
Reviews
4.979 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 1% | ||
| 3% | ||
| 0% | ||
| 1% |
Showing 1-25 of 79 reviews
RJ L.
Apr 2017
Everyone was professional and on time. Bonnie made me a beautiful valence! All products are excellent.
Edwin Z.
Dec 2016
The measuring and ordering of the Hunter/Douglas shutters went very smoothly. The installation also was very well done. When one panel needed to be reordered and replaced even several months after the initial installation, there was no problem whatsoever. They stand behind their work.
Patricia K.
Aug 2016
I am not happy. The window shade is good, one set of shutters works, the other three do not stay open when opened, they close themselves. The installer "fixed" them by bending the hinges chipping paint of one, scraping the shutter's frame on another, then pulling the hinge pin up so that the metal shows. Hunter Douglas told the sales rep that the shutters are not supposed to stay open, you only open them to wash the windows, otherwise all you can do is open the louvers. So you might as well get venetian blinds, those you could pull up. The installer was very skilled especially in caulking around the style I chose, however he was not given enough caulk to finish the job, and when he returned he was given the wrong kind. He called about a family emergency about 2 weeks ago and I haven't heard from him since.
Cynthia M.
Aug 2016
When I first stopped in the store, I was given some ballpark estimates for our (giant) shade. The choice of materials was great, with lots of options in how it could look and operate. Elaine came to our home to look over the project, and helped us to find exactly what would look good and function as needed. She listened to us, was respectful of our budget, and simply knows what she is doing, not a small thing with window treatments. Once the order was placed, the blind came in on time. Two people came to do the installation. It looks beautiful, and preserves the clean look we wanted. Working with All About Blinds & Shutters was a professional, pleasant experience every step of the way. We were always kept informed on scheduling via phone calls & e-mail.
Renee G.
Apr 2016
I am the person who wrote the review below and gave this business an F. No, this is NOT a bogus review and I am not a competitor. I am a mom with a family living in Albuquerque who had a horrible experience with this company. And yes, I had to sue them to get my money back. It was a stressful disaster. I am not sure if this business has changed hands or not, but the person I dealt with was the owner and her name was Robin. Read my review below. Every word of it is true. What good is Angie's list if you cannot post what happened to you in order to warn other people? To have the business write a response stating that my review was written by a competitor and is bogus is just ridiculous.
Response from All About Blinds & Shutters LLC
"In our Angies List business back office, the address the complainant member gives is OUR office. This is a BOGUS REPORT. Once we find out who this is, there will be legal action. I am the founder and owner of All About Blinds and Shutters, LLC. and my name is NOT Robin. My company has never been sued by anyone. This consumer has confused us with someone else. We have NO Robin working for us. A company named All Kinds of Blinds has gone out of business, and that owner was named Robin. We do NOT have consumer issues and we have NEVER been sued. Angies List should research these kinds of issues before allowing them on as a review. This consumer should have to show her 'proof' so that she could give the company that ripped her off the review they deserve - and that's NOT US. To the person complaining: Prove it. Show us any proof - invoice - letter from an attorney - anything that shows that you had to sue us or we did any work for you. We have never had an issue of this nature."
Walter G.
Mar 2016
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Response from All About Blinds & Shutters LLC
"Thank you for your business and your review."
Wendy J.
Mar 2016
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Deborah B.
Sep 2015
This is the best experience I have had with a business. I started out in the showroom with Redd, who was
super helpful and friendly. She discussed options with me and set up an appointment for Elaine to come to my house to measure & assist with type &color selections. Redd also followed up with me throughout the experience and was always so pleasant--she was a pleasure to work with. When Elaine came to my house she spent a lot of time ensuring I was getting exactly what I wanted. She, too, was very helpful and friendly and wonderful to work with. She also followed up with me several times before she placed my order to ensure it was perfect in every detail. I actually spent more time with Redd & Elaine than I normally would have in dealing with a business because they were so helpful and such a joy to be around. Emerson & Ken came to install my blinds and did a great job--the installation was professional and efficeintly accomplished. I had a problem with one blind and they worked relentlessly to ensure it was fixed--even having a new blind made. Emerson came to my house several times to check on the operation of the blind, even going so far as to videotape it in operation so he could show the manufacturer the precise issue. He was very patient & professional and I appreciated his thoroughness. I absolutely love my new blinds. They are exactly what I wanted--beautiful and functional and made in the USA. I wish all companies were as professional and as professionally staffed as All About Blinds. They were exceptional throughout the entire process!Response from All About Blinds & Shutters LLC
"Thank you for your amazing review and describing your experience with our company! we thoroughly enjoy hearing from our clients and your thoughts of our company! We are especially happy to know that you had a great experience with our team, and your new window coverings!"
Edward P.
Aug 2015
As we were having all of our windows replaced (and the sliding glass patio door too), we had taken down all of the HD window coverings and installation tabs prior to the window replacement job. Two of our HD coverings needed cord replacement, so we dropped them off at Emerson's repair office in the All about Blinds shop on Osuna. After the windows and sliding door unit were replaced, Emerson was here the next day to re-install all of our previous HD window coverings and install the new door curtain. The job was done promptly and professionally. Both Susan and Elaine were very helpful in helping us choose the new door curtain and in coordinating the install date and time. Elaine was even here when the window installers came to measure, and confirmed with them that the old HD window support tabs would need to be removed. She said that if we had problems removing the support tabs, that Emerson could do that for us. Fortunately, the removal process was straightforward enough for us to do by ourselves. All in all, it was a well coordinated effort and a professional install.
JAMES K.
Aug 2015
The information provided on my initial phone call was thorough regarding cost of travel from Albuquerque to Santa Fe and the appointment with the design expert, Joy, was set up within a weeks time. She arrived promptly for the appointment and worked with us on various options in quality and price in order to provide us the best blinds for our needs. We had some windows that required extra quality, light filtering due to heavy sun and others across the house which we were able to downgrade slightly with a good color match and save money. The installer arrived also exactly on time and his work was great. He had to trim the clerestory window blinds slightly as those windows are a bit uneven but he had the equipment with him. The blinds make such a difference vs our old blinds because they filter light better and the addition of the remote control blinds on clerestory windows means we aren't cringing from the sun when it sets. We absolutely love the new blinds and wish we had made the change sooner. The price was slightly higher than it would have been with some other dealers, but quality and service more than make up for it. Highly recommend this retailer.
Response from All About Blinds & Shutters LLC
"Wow! Thank you for your great review! We enjoy hearing about your experience with our company as it allows us to make sure that we learn through each and every one of our clients, to ensure the best possible customer satisfaction in the industry! We are happy to know that you enjoy your beautiful window coverings and look forward to any of our future endeavors together!"
Martin K.
Apr 2015
We went to the showroom and quickly found some blinds we really liked. We scheduled for someone to come out an measure and double check the colors a few days later.
The woman who came out arrived early and was very friendly and professional. She made accurate measurements of all the windows and found several discounts for us.
A couple weeks later the installer came on time to install the blinds. He was very professional and did a good job. All the blinds are straight and work well. He was good about cleaning up any messes and finished the job ahead of schedule.
The woman who came out arrived early and was very friendly and professional. She made accurate measurements of all the windows and found several discounts for us.
A couple weeks later the installer came on time to install the blinds. He was very professional and did a good job. All the blinds are straight and work well. He was good about cleaning up any messes and finished the job ahead of schedule.
Response from All About Blinds & Shutters LLC
"Thanks for your business!!"
Donna G.
Apr 2015
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Richard B.
Feb 2015
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Celina/ L.
Feb 2015
The staff was excellent. The lady was very good that came out and gave an estimate. The person who installed the window treatments was excellent. Both of the workers were on time. This company was very professional from the sales side to the insulation side.
James W.
Jan 2015
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Marilyn R.
Jan 2015
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Nicole C.
Jan 2015
They have a good selection, and the people are very nice, but some of their business practices are lacking. I was supposed to get three samples in the mail, but they never arrived. I went to the store during their posted hours, but they changed the... but didn't change them on the internet or their voicemail. My time is very limited and I wasn't able to get samples from the store to take home. They did arrange for the designer to come out with the samples, which she did and arrived on time. I made the selection, paid half the cost, which is more than I ever imagined paying, and then waited, told it would take 10 days. On day 12 I finally call the store, and oh, yeah, they came in. Let's schedule installation. The installation went very well and they went the extra mile by filling in the holes from the old drapes.
Response from All About Blinds & Shutters LLC
"Thank you for your comments. We grow from our experiences and the report you offered has helped us to improve. We do not normally send samples out and the rep you worked with was brand new to our company and did not know this. When we recently expanded our business and became Albuquerque's only Hunter Douglas Gallery Dealer, we changed our Saturday hours and you must have stopped by during that transitional period - so sorry about that. We tell people that we are in the customer satisfaction and window treatment business - in that order, and we truly mean it. It shouldn't be necessary under normal circumstances, but any time a customer needs, the owner's cell phone is available upon request. Thank you for your remarks and thank you for your business!"
Mark B.
Dec 2014
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Stephen R.
Oct 2014
Firstly Elaine the designer came out to the house, she was punctual and very friendly and I new right away that it was going to be a good experience. She listened to what I wanted and made recommendations taking into account all of my information and price point. There was no sales pressure what so ever. After I agreed and the order was placed the office called to set up an appointment for installation. Ken and two other guys came out. They were punctual, polite and friendly. Ken is the owner and very proud of his business! He showed me how to work all the blinds and made sure I was a 100% satisfied. Ken also fixed two of my other blinds for free! We have had many teams through our house over the last few years due to renovation and they were by far the kindest and most efficient company from beginning to end. I highly recommend ' All About Blinds and Shutters LLC 'and I will be using them in the future!
Response from All About Blinds & Shutters LLC
"Thank you for your 'glowing' review of our company. And we are very pleased to know that our employees are seen by our customers as the owners! It is a real pleasure to read that you were so happy - Thank you for your business and your very kind remarks! All About Blinds and Shutters, LLC."
Diane V.
Jun 2014
Very professional. They came and put up the blinds, touched up with paint where needed and were very neat. We are very pleased.
Response from All About Blinds & Shutters LLC
"Thank You for your kind words and your hand in helping our small business succeed. We are very happy to hear that you enjoy your shutters, as well as our customer dedication and service!"
Gail M.
Jun 2014
It went wonderfully. They were due here at 9am and they were a couple minutes early. Mason is the owner and his stepson, Ken, came and put up my shutters. Ken did an execellent job. They are a good company. They are clean and on time. I love the shutters.
Roberta S.
May 2014
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Maria G.
Apr 2014
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Sue P.
Apr 2014
The quality of the product is excellent and helps a lot with thermal management in my house. The initial contact was handled with professionalism and tact. I was shown a selection of styles and colors and guided through the choices. After taking measurements in a very capable manner, Joy calculated the cost and made an estimate for the work. The initial quote was made for an additional double window, but when I expressed reluctance to spend that much money at one time, the quote was revised and we agreed on the three windows. The blinds arrived quickly from the factory source. The installer, Ken, arrived promptly and worked efficiently. The blinds were installed exactly as I had requested. All questions that I had before and during the installation were answered thoroughly. From start to finish, the process went smoothly.
Liz T.
Apr 2014
This company was by far the most responsive and the most communicative. It was not the best price but I felt for the quality and the customer service, it was the best price. I felt like I got the most bing for my block with this company. They are very professional. They communicated with me via e-mail which I like because I haven’t been in writing and it was very prompt. When they came to talk to me what I wanted, I wasn’t really sold yet on the products that I wanted to use and I felt that the demonstration of the auctions that were available was really thorough and really met mind me as to what I wanted and within my budget.
Licensing
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FAQ
All About Blinds & Shutters LLC is currently rated 4.9 overall out of 5.
All About Blinds & Shutters LLC accepts the following forms of payment: CreditCard
No, All About Blinds & Shutters LLC does not offer free project estimates.
No, All About Blinds & Shutters LLC does not offer eco-friendly accreditations.
No, All About Blinds & Shutters LLC does not offer a senior discount.
No, All About Blinds & Shutters LLC does not offer emergency services.
No, All About Blinds & Shutters LLC does not offer warranties.