
Albuquerque Repair Service
About us
Albuquerque Repair Service has been in the Albuquerque and Surrounding areas since 1998. We are a member of the Better Business Bureau and PNM Referral Service. Our company is licensed, insured and bonded. We can take care of all your: Plumbing- Installation of fixtures, faucet repairs, hot water heater, sprinklers and any other plumbing needs you have. Drain Work - Clean out sewer lines, Kitchen and Washer Drains. Camera Inspections - Sewer and Duct Work Heating Systems - Natural Gas, Boiler Systems and Forced Air Systems. Cooling Systems - Evaporative Cooling and Refrigeration Units - Rooftop and Split Systems Air Duct Cleaning
Business highlights
Services we offer
Plumbing, drain work & air duct cleaning., faucet repair, hot water heater, installation of fixtures
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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Fed up, I addressed the problem. Albuquerque Repair tried this and that, all with temporary success. The line was cleared, then cleared again. I had (expensive) valves installed. The problems subsided, then returned as before.
Finally Albuquerque Repair told me it was necessary to replace the toilet.
Never during this whole time was there an diagnosis of the problem that was understandable to me, but I am not a plumber. The situation was admittedly puzzling to everyone.
I was told the price of a new toilet (high), went to Home Depot, bought what I was instructed was the correct toilet. I struggled home with it. Albuquerque Repair installed the HD toilet.
And, the same problem continued, though admittedly not quite as bad. But, after all this grief and expense who wants his toilet jamming up, flooding 3 times a month, even if that is better than 10 times a month?
Finally the owner of Albuquerque Repair, John, came back and announced that I had bought the wrong toilet. We discussed this reasonably although I was NOT happy. I never understood how this was the and quot;wrongand quot; toilet. It was top-of-the line Home Depot, just a few hundred dollars less expensive than his mark-up would have been.
Finally he offered to replace the toilet. This was very decent I thought and I, in turn, said I would pay whatever labor charges he thought were reasonable, including his mark-up. I also said that the new/now used toilet I had purchased was his and I hoped he could find a use or beneficiary for it.
This conversation was civilized, cordial and realistic. We shook hands on the deal.
Then, NOTHING.
That was a year ago.
My experience overall was that a decent relationship with a decent company -- though never completely satisfying -- just dropped off a cliff.
We had ABQ Repair Service out 4 times in 4 months for the same problem - the pilot light kept going out in our gas fireplace and we had trouble relighting it. First they replaced the generator, then the thermocouple, then the switch that lights the pilot. They talked about replacing the vent cap but couldn't find a proper replacement. They said they were going to research the issue but I never heard back from them. Not only did the problem not improve, but the fireplace eventually stopped working altogether and now we are going to have to replace it.
They are nice people and have done quality plumbing work for us (see plumbing review), but I will not use them again for heating.Licensing
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