Air Pro New Mexico LLC

They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!

The most professional service ever!

This is my first time using Air Pro, Stephen called before he came, came at the time he was expected, was very knowledgeable, went about his work quickly and confidently. He used compressed air to clean furnace well and tapped the furnace flames so they would all burn blue. I hadn't seen this before with other companies. I usually see some orange in flames. The furnace does not make as much noise coming on as it usually does, so I kept watch on the thermostat and the flame after the appt. Furnace stayed at temp I put it on and flame was still blue. When it was on, I saw distinct channels of blue flames which I have not seen before. He didn't seem rushed, answered all my questions, appeared to like teaching, did not act like it was a bother. I was very happy with the experience and decided to get the yearly contract. They charge a little more than I was used to but they did give a 5% discount for 1st time customer. For the quality of work, I don't mind paying a little more. I googled the color of the flame and it said: A blue gas flame color means complete combustion. This indicates that the gas is being burned efficiently without any unburned and wasted gas. With complete combustion you get the maximum heat output from your gas and use less gas to generate heat with whatever appliance you are using. So, paying a little more may save me in the long run, I'll know in the spring. Will continue to use this company and will recommend them highly.

Mike, Allen and Jose were consummate professionals. From the first consultation to the finished job, they were all very knowledgeable and efficient. Really appreciated their patience with the trouble shooting that was required to actually find the problem before they fixed it. Once the problem was located, they went about their work in a very efficient and professional manner. Very polite and courteous and thorough, went the extra mile to lay down protective coverings in the house and also cleaned up very nicely afterwards before they left. They completely replaced old flex tubing with new materials (not an easy feat in a flat roofed house) Would highly recommend them, and would definitely hire them again.

Everything was great, the swamp coolers were serviced, the problem with heating was solved. I will definitely use these services again! Thank you!

I have used them three times. It was good. I would recommend them.

Air Pro did a superb job removing the existing 50-year-old ductwork in our home and installing all new ductwork. The house could not be cooled evenly (as much as a 10° difference between rooms), but the new system Air Pro designed and installed has dramatically improved things: the whole house is evenly cooled. They also installed an exhaust fan in the master bathroom. The techs, Alan and Mike (I hope I got their names right), were courteous, respectful, and, most important, excellent at their jobs. They ran the new flexible ducting in the attic so that we can still access the areas we use for storage. At one point some damage was done to ceiling sheetrock in the living room, but the guys immediately cleaned everything up, and Jared at Air Pro sent over a sheetrock crew the very next day to make the repair, which was expertly done. Overall we're very satisfied and can recommend Air Pro. Thanks!

Very well. We have an off-brand (Evergreen) mini split system in an enclosed porch area. We mainly use it for heat (heat pump) and it sometimes would start and sometimes not. Air-Pro tech (sorry, forgot the name) showed up, determined that the capacitor, although within specifications, was on the low end of the permitted range. Recommended replacement. This solved the problem, and the cost was very reasonable.

We have a off-brand (Evergreen) mini-split installed in an enclosed porch space. The compressor on the unit intermittently failed to turn on, so we had no heat in that space. Technician came out, checked wiring, determined that the capacitor, although within specifications, was on the low end of the spec, and recommended replacement. Problem solved, cost was reasonable, no problems since.

Air Pro didn’t awesome job for me. They replaced my air conditioning/heating unit with a new one from Carrier. Their price was lower than some companies I talked to and on par with others who carried what I considered less desirable brands. When I had trouble getting some of the rebate information Lori was incredibly helpful.

very well, job done in a professional manner, very pleasant and professional a/c tech's. I am very pleased!

great service and experience

This was a big project involving replacing two HVAC package units on my roof, new stands, ducting, and new thermostats. It needed to be coordinated with re-roofing the house. So timing was critical and Air Pro needed to get a crane out to remove the existing units, then make two new unit stands and return the next day to install new units and the new stands, all in coordination with the roof work. Air Pro is a wonderful company. Every person that I interacted with from that company was very polite and professional. Jarod, the estimator, stayed with the project for the installation. Lori, at the office found the certificates for the units so we could get the gas company rebates ($300 each!). The two guys who did the actual installation (sorry that I do not have their names) were great. We went with the new Carrier 3 ton 48 VG-B 16 SEER Units. They are variable speed and so quiet! I can't even tell when they come on in the morning!

The written proposal was clear and consistent with onsite verbal recommendations. The price was competitive. My preference for alternative thermostat was honored. The two installers were prompt and efficient. They honored my preference for a higher efficiency filter and helped to set up new thermostat app. All of my encounters with Air Pro employees...office, proposal, and installers were very positive. I would highly recommend this business.

They are absolutely outstanding! Courteous and totally competent. I will highly recommend them.

Very knowledgeable and professional

They were very good. They were reasonable. They were very processional.

I would hire them again.

Air Pro was friendly, professional, and efficient. I was able to schedule a service call the same day. Dan arrived promptly and quickly diagnosed the problem with my furnace and fixed my fireplace. Dan patiently and thoroughly answered all of my questions and explained what he was doing as he diagnosed the issues with both the furnace and fireplace.

Excellent. Jerod, Mike, Allen, Lori, and everyone I interacted with at AirPro are professional and extremely kind. We have a funky, old North Valley home with several additions that lead to challenging HVAC scenarios. When some of our duct-work needed to be re-done, Jerod spent a lot of time assessing our situation and offering us several options. He and the team were flexible, professional, and kind. The job was done promptly and to a very high standard. We are very pleased with AirPro.

Great attention to detail by Daniel. Very much appreciated!

..

An important step was left out and a service tech had to return.

.

Jared, Mike and Alan were prompt and professional. They explained what they were doing and the system is working great. They reinstalled the units and corrected the drainage system. They also removed abandoned venting system from the roof and corrected the electrical supply to the units. We appreciate the quality of the work and their responsiveness to us. We will only call Air Pro in the future.