ACTION SECURITY IRON INC

It could not have gone any better. From the home visit to provide an estimate, to the install - no hitches. Professional and courteous service from all those I was in contact with. I was provided with exactly what I wanted, no attempt to upsell. I was impressed that the owners provided both the estimates and did the installation. I couldn't be more pleased. A special shout-out to Natalie who went the extra mile and did it with a smile. Thank you.

Ordered custom porch enclosure double door, security door with metal mesh and iron security window with fire escape feature.

They were very professional. Did a fantastic job. And the pricing was reasonable.

We had Action Security construct and install 100 feet of decorative railing on new bloc wall. Also made were 2 new custom gates and 1 roll style gate to property's entry. They did a fantastic job as usual. We have had them do work for us in the past. I can't say enough nice things about them. I highly recommend them and would definitely use them again.

This company did a remarkable job, both in walking me through the choices (more than I've seen anywhere else) and installing the bars. The doors are aligned perfectly. The screening is secure yet unobtrusive. The house feels more safer, yet the bars, an original design, are beautiful, and the powder coat finish adds interest. The doors work smoothly. Great company, and I'd hire them again.

Great job as usual!

The whole process was pretty easy. Ryan came out with photos, color samples, etc., measured, and gave us an estimate on what we wanted. After looking at more of their work online and visiting their showroom, we tweaked the design a bit, and it was actually cheaper than the original estimate (and very reasonable compared to some other estimates we had gotten). The installation went well and we're very happy with the finished product.

Excellent product exceeded our expectations. Family owned business very appreciative of business,great to work with. Will and have recommended them to others

Beautiful! The gate that they created for us is just beautiful and we could not be happier. It is well made functions just beautifully and the whole process of determining and design, to installation we just perfectly. The website is great. We selected a design prior to our initial consultation from the site and they helped us customize and determine how to tie it to our existing outdoor design elements. When the door arrived, it was missing some design elements we had requested and they took it right back and corrected the oversight and returned promptly to complete the installation. The price was reasonable compared to other estimates and most importantly they showed up for the consultation! Most of the iron gate companies we contacted either did not return calls or did not show up for appointments. Not Action, they were prompt, professional and they got our business. We are going to engage them again for security/storm doors on our patio. They could not be nicer and more professional and we could not be more pleased with the work.

I was very pleased with my new iron security door, how it works and how it looks, BUT: WHEN THE INSTALLERS DID THE INSTALL, they screwed their iron frame to my wooden door frame (this is the typical install method). The iron frame, being stronger than my wood frame, pulled the wood frame out of alignment. After the installer left, I realized that it was impossible to fully close my wooden door. The wooden door had fit perfectly before, so I am sure the installation changed the shape of my door frame. THERE IS AN EASY WAY TO AVOID THIS PROBLEM: while the installer tightens down his screws (he is outside on the porch), his assistant needs to be inside the house, inserting wood shims around the original door, so that the wooden door frame is not pulled out of alignment during the install. I called Action Security about this, the day after the install, and left a detailed message about the problem with the receptionist. I asked that the supervisor call me. He never did. Luckily, I am a retired carpenter, so after a half hour's sanding using a random orbit sander, I was able to remove enough wood from my original mahogany door, to get it to more or less shut. But most customers would not have this ability. This is a classic case of a contractor being totally focused on HIS specific task, but not paying attention to the effects it might have on the surrounding area.

They did a great job. They are my boys! They are timely, professional and their work is outstanding. I recommended them to a friend and my friend thanked me for referring them to her. I am already planning on using them again.

They were on time and did the job quickly.

Excellent service and product!

All went well. They did this as a rush order, which I appreciated.

Excellent job!

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We contacted Action Iron Security Works because we wanted to install security doors on our front and back entrances.  We talked to somebody on the phone, and later we went to their site to see some of their items.  Everybody we spoke to was very helpful and friendly.  We didn't know a lot about security doors at first, but they took the time to answer our questions and educate us about different options.  We got a quote and comparison shopped with another option in town; the prices were very similar.  We preferred our chosen style and the representatives at Action Iron, so we provided a down payment and scheduled our installation.  After scheduling our installation, we had a couple more questions.  We had to call and email a few times before we got a response -- this was really the only hiccup in the entire process.
Shortly after we scheduled our installation, Action Iron sent a representative to our house to measure our doors.  Our installation went smoothly: the installation crew was on time, and was professional and courteous.  The quality and appearance of the product met our expectations.  We would definitely recommend Action Iron to others.

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Cannot say enough good about everyone associated with this company. Dale came out to give me an estimate on the security doors. He arrived on time, listened to what we wanted and left us with a firm quote on having the work done. I was thrilled to have a quote that day because another company I called did not do that and it took 2 weeks to get a price quote from that other company.

Not only did Action Security Iron make us awesome security doors, but they were quite happy to install a dog door in the back security door. We provided the door that matched the one on our original back door and they installed it. Now both doors have the dog door so our dogs can still go out when they like, even though we have the security door and the regular back door. They had a lot of different colored finishes to choose from and allowed us to choose our hardware also.

We were so pleased with the work they did on our security doors in March, 2015 that we called them back to ask for a quote on powder coating our gate so that it would match the security doors. Our gate was purchased through another iron company not quite 3 years ago and unbeknownst to us, it had only been spray painted black. That paint was no oxidizing and we were also noticing some rust, so we asked Action Security Iron for a quote. They did a great job and were reasonably priced. They even provided a temporary gate so that our dogs wouldn't get out of the back yard.

Every time they did work at my house, they left the area cleaner than they found it. The quality of their work is excellent and every one of the employees were responsive, punctual and well kept. I appreciate when someone I'm paying to do a job shows up at my door looking professional and not like a bum.

The price I listed above included all the work they did for us.

This project was challenging because the deck had exterior porcelain tile down the sides and required special designing for installation of the railing  We paid for  design work, which payment was credited back with the project completion.  The only problem encountered was that the individual who came to do measurements had a limited number of paint colors with him and I didn't like any of them.   I wanted a color that would match the siding.  However, after discussing the problem with the manager, I was able to go by their showroom and found the exact color I wanted.  It cost a little more but was worth it. 
This project was not cheap, but I  love the results. and we've had no problems with any of it.  The project looks great , matches our house beautifully, and was everything I wanted.

I would use them in the future.

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