ABQ Stone Worx

prompt about scheduling my job quickly. Fabricator was great. His installation was very fast. .. but That?s where it ends though. Never returned to fix the damages he caused in my kitchen(I actually have that in his writing) . Messed up drywall in particular. Told me that ?it wasn?t his responsibility? but put it in writing that he would be back out to have it repaired. Surprise! He Never came back. When my husband called and text, he never returned calls.. nothing. By the way , Ive Never heard of a policy like that. I always thought when A contractor comes into your home and leaves damage they fix it. Not according to the owner. What was a $3100 job turned into a $4000 job Because he slipped a $800 extra charge in there at the end. Did give me the 862.00 to fix my cabinets that he damaged but not without a bunch of whining . Back to that extra $800.00 . all of the sudden when he wanted to be paid before the job was completed, the bill went up by An extra $800. (for no good reason

The job turned out beautifully, and we are very happy with the results.

Good job but you have to be patient.

Stuck to budget and little turn around time.

Fantastic work. Will hire again. Replace kitchen and bathroom coutertops and all sinks. They look amazing and the charge a fair price. Justin and his team did a great making sure everything was to our likening. Very professional and they show up on time.

Very busy company in the ABQ area but great value for the money. If you are willing to put in some of your own work, time, and money - this is the company I recommend. I might use it again. As mentioned by previous posters, there is no voicemail, and texts and return calls may be hit or miss. In addition, multiple parts had to be redone and rescheduled due to install errors, overscheduled time slots, or other excuses. These can all be worked through with a little diligence. The owner does over-promise but gets the job done in the end. Some level of skill on your part will probably be required to achieve the desired result. All that said, I could not find better in the ABQ area without having a huge budget and waiting far longer for the big companies to even look at the project. Thank you ABQ StoneWorx for all of your help. In the end, it was a fun experience and the wife and I have learned a lot and had some interesting times working through this project. I would say in the end it even helped us grow closer to one another.

Replacement sink smaller than original and initially installed incorrectly. Good granite but less than accurate cutting.

I can’t say enough for how great this team was. My kitchen looks amazing. Thank you Will and all the team!

Customer service was good. Install took a little longer than expected but they were in high demand. Offered a payment plan with money down.

Only reason I gave a 4.5 was not because of any lack of craftsmanship. the 4.5 was due to the scheduling. When a scheduled time was supposed to been met, it wasn't. This was for one instance only. I get it, things happen and come up but let the customer know. That it itself is in no way a bad reflection on the quality of work. I got 5 bids and went with Stoneworx. I could have gone with someone else. NO company is perfect, as you as homeowners know. I would use them again and have referred friends and family. The product and the install went smooth. very nice and able to explain and answer questions and concerns. Thank you Will for the countertops.

Will was great. very helpful

Will the owner and his team (installers, fabricators) are the absolute best. Will was professional, knowledgeable, very polite and didnâ t BS. The workmanship and installation are phenomenal!!! I will be hiring Will and his team again!!! FIVE STAR RATING across the board.

The price was awesome but the customer service was lacking, too many promises made and broken as far as the timeline and follow up. The owner is trying to do too much so the customer is impacted by that. Communication wasn t great.

One headache after another. Every time they come over, they leave a different mess. Water damage, excuses, scratches on my brand new hardwood floor. An absolutely awful experience, overall.

Great communication, polite, excellent work but busy and that is because of his popularity.

Beautiful job for an amazing price... the best company out there!!!

Do not show when scheduled, no communication, sloppy work, destroy cabinets, takes forever. Cannot find a valid Contractors license nor an Abq Business License. Did not finish work. Totally unethical operation. Operates under several phone numbers, and addresses.

The first red flag I noted was that Will Garcia has no voice mail on his cell. Really? You own a business and do not have voice mail? How do customers get ahold of you? Second red flag he usually does not show up when he says he is going to he has the manana attitude. He shows up late or keeps postponing his visits. But he is such a schmoozer that one soon forgets all his flaws. Along with installing upgraded quartz, he offered to do the plumbing and offered to buy the sink and install the sink and faucet. That was my mistake. Will is so busy and over his head with other jobs that he installed the disposal and sink incorrectly and when I used the dishwasher and sink, there was water everywhere. He also forgot to reconnect the gas lines, so he had to return the same day and correct his mistakes this is called being in too much of a rush. All in all, it was a bad experience. Also, if you do business with him, make sure you have a decent contract with him I did not, and that was a mistake. P.S. I am not the workers mother but please wear masks when you are working around older folks.

I wish I could give zero stars! Worst contractor to work with. Will in the beginning will try and sweet talk to you and tell you what you want to hear when you are about to start the project. We started and the lo was supposed to start on Tuesday and did not show until Wednesday. They installed the granite and then came back a few days later and connected the dishwasher. As will was there it was leaking and he assured it was working so we turned it on after he left and we checked the dishwasher it was warm but he turned the water off. We had someone check it and he turned off the water and as soon as it was on the water leaked. He did not connect the tube correctly. Then they came back to finish the plumbing and after providing the quote charged more for components after checking and giving a quote. We had a hard time getting them to come back and finish the plumbing for 3 sinks and sealing the counters. We purchased a huge slab of granite so we could have the extra pieces for projects and he was refusing to return it and said he could keep it and do projects later. I had to refuse the remaining payment until the granite was delivered as it was half a slab! They sealed the counter and caulked the counter between the wall. However, the granite is not sealed and the caulking looks like garbage. I would not recommend it. I tried reaching out to have them come and seal the counters and will note he can dump difficult customers and all of his customers are happy with their service. I guess spending over $1,300 does not make me a customer.

I could not be more pleased with my beautiful quartzite countertop. Will was wonderful to work with and so was his crew. I highly recommend to anyone looking for beautiful stone and quality work.

Excellent work - Will was polite and completed the work on time

Collect all money up front then VERY slow in keeping their end of commitment.

Great prices! But he s a little busy, add a few days on top of what he quotes and he ll make it up to you.

This is a responsible company with integrity. Quick response time, good follow-through, competent people, and fair pricing. I highly recommend this company for any stonework installation or repairs.

Happy with the work. Happy with the price.