AAA Organic Pest Control

We’ve been customers of AAA for years! Our technician, Jacob, is always courteous, on time, and professional. AAA goes above and beyond whenever we’ve had issues between services. We highly recommend this company!

Fantastic! Adam was great. He was right on time, answered all our questions and did a wonderful job. We will certainly use again.

Do yourself a favor and go with another company. I used AAA for 3 years. Last November, 2.5 years into servicing my home, the technician, Adam Holbrook, informed us that he had been treating our home for the wrong thing. Instead of offering us a refund due to THEIR error, AAA RAISED our monthly cost by $20 to treat for the right thing!! I had wondered why we weren't seeing improvement and hoped that we would now that they were treating for the "right thing." We saw a slight improvement, but not much. Fast forward to my scheduled service for April 21, 2020 (we are on a set schedule, mind you, so this has been on their calendar since day 1). My household members informed me the morning of our scheduled service that Adam had not been doing all areas that we pay for, which includes the entire interior of the home, exterior and the garage. I tell my housemates to make sure he does all of these when he arrives. I receive a text from Adam in the afternoon saying his ETA is 3:30, our normal time. I then receive another text at 3:26 from the tech saying his new ETA is 4:15. At 4:08, I receive another text from the tech stating that he is waiting on a dead battery replacement and will be there closer to 5pm. I let him know my housemates are home and waiting and go on to say that I need for all of the areas I pay for to be treated during every service. Adam then starts arguing with me and flat out lies saying he does do all areas, even though we know for a fact he does not (he even lists service to 1 bathroom on the invoice when we have 2 in the home). I tell him what has been relayed to me and he starts insulting my home and it's inhabitants (my children and roommate) in his text messages, followed by "I don't want to argue." I respond, "I will not argue either. I pay you for a service and that is not the way to talk to a customer. I will be talking to your office." Adam responds with a half assed apology for what he wrote, and then says he will not show up for my scheduled appointment and will have the office call me to reschedule. I respond that not showing up is unacceptable and this is not the way to run a business, especially in these uncertain times. Upon speaking to the office the next day, I voice my concerns about the abuse I received from their tech, Adam Holbrook. I am told that the owner will contact me when he gets in the office in a little bit. It is now the end of the day and I have yet to receive the so-called call back. Needless to say, I have had it with this company and will be going elsewhere, as should you.

Well. Chris was punctual and friendly. I would recommend his survice.

unknown

unknown

The price is good, they are excellent! I only use them quarterly and I don't think I have to pay too much for that.

They come quarterly. I have used them for several years now.

They came out the first time and it didn't get rid of them. They have had to come back several times and I am still having a problem.

.

unknown

.

unknown

Went well except that now a couple months later , new floor in, we have sugar ants coming out?

unknown

Guys were very nice, but a little flaky. Didn't make a map of where they put the poison, so we don't know if they checked all of them.

I love them.  In between services they will come out for free if the problem isn’t fixed.  I have a studio and I have never had anyone take anything and it is just more of a trust thing.  I have known them for over 33 years.

It went well. The first visit is about $100 and the monthly service is $48 with tax. Some of the staff is excellent with customer service and some are ok, but they all do a good job.

I THOUGHT THEY WERE VERY RESPONSIVE TO WHAT I WANTED THEM TO SPRAY FOR AROUND THE HOUSE. THEY DID A GREAT JOB ON MAKING SURE TO CLEAN UP AFTER THEY GOT DONE. I WILL USE THIS COMPANY AGAIN.

WHAT I THOUGHT WAS MOST IMPRESSIVE IS THAT THEY EXPLAINED WHAT THEY WERE DOING. I WILL USE THIS COMPANY AGAIN. I LIKED HOW THEY SHOWED UP ON THE TIME THAT WE HAD SET UP.

THEY GET THE FRONT AND BACK LAWNS SPRAYED AND DON'T TAKE TOO MUCH TIME TO DO IT. THEY KEEP ALL THE BUGS AWAY FROM MY HOME. I DO RECOMMEND OTHERS TO USE THEM. THEIR PRODUCTS WORK WELL.