AAA Organic Pest Control
About us
AAA Organic Pest Control is a local, family owned and operated pest control company that has been providing outstanding and affordable service since 1940 to meet the needs of homeowners and business owners in Albuquerque, Rio Rancho, Santa Fe, and their surrounding areas. We use products that provide the results you want without compromising the safety of your pets, your customers, the environment, or you.
Business highlights
Emergency services offered
85 years of experience
Services we offer
& AAA Organic Pest Control. Additional hours for service Mon-Sat 5:00 AM-6:00 PM., Additional DBA names: AAA Pest Control, Earth Touch Organic Pest Control
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.758 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 9% | ||
| 2% | ||
| 0% | ||
| 3% |
Showing 1-25 of 58 reviews
Carol F.
Jul 2025
We’ve been customers of AAA for years! Our technician, Jacob, is always courteous, on time, and professional. AAA goes above and beyond whenever we’ve had issues between services. We highly recommend this company!
Theresa S.
Sep 2020
Fantastic! Adam was great. He was right on time, answered all our questions and did a wonderful job. We will certainly use again.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Jessica R.
Apr 2020
Do yourself a favor and go with another company. I used AAA for 3 years. Last November, 2.5 years into servicing my home, the technician, Adam Holbrook, informed us that he had been treating our home for the wrong thing. Instead of offering us a refund due to THEIR error, AAA RAISED our monthly cost by $20 to treat for the right thing!! I had wondered why we weren't seeing improvement and hoped that we would now that they were treating for the "right thing." We saw a slight improvement, but not much. Fast forward to my scheduled service for April 21, 2020 (we are on a set schedule, mind you, so this has been on their calendar since day 1). My household members informed me the morning of our scheduled service that Adam had not been doing all areas that we pay for, which includes the entire interior of the home, exterior and the garage. I tell my housemates to make sure he does all of these when he arrives. I receive a text from Adam in the afternoon saying his ETA is 3:30, our normal time. I then receive another text at 3:26 from the tech saying his new ETA is 4:15. At 4:08, I receive another text from the tech stating that he is waiting on a dead battery replacement and will be there closer to 5pm. I let him know my housemates are home and waiting and go on to say that I need for all of the areas I pay for to be treated during every service. Adam then starts arguing with me and flat out lies saying he does do all areas, even though we know for a fact he does not (he even lists service to 1 bathroom on the invoice when we have 2 in the home). I tell him what has been relayed to me and he starts insulting my home and it's inhabitants (my children and roommate) in his text messages, followed by "I don't want to argue." I respond, "I will not argue either. I pay you for a service and that is not the way to talk to a customer. I will be talking to your office." Adam responds with a half assed apology for what he wrote, and then says he will not show up for my scheduled appointment and will have the office call me to reschedule. I respond that not showing up is unacceptable and this is not the way to run a business, especially in these uncertain times. Upon speaking to the office the next day, I voice my concerns about the abuse I received from their tech, Adam Holbrook. I am told that the owner will contact me when he gets in the office in a little bit. It is now the end of the day and I have yet to receive the so-called call back. Needless to say, I have had it with this company and will be going elsewhere, as should you.
Response from AAA Organic Pest Control
"Dear Member, Your comments are important to us. I am sorry that you feel you did not receive the excellent customer service that AAA strives to provide its customers. After researching your account and contacting you multiple times to resolve this issue we continue to strive to provide excellent service after over 75 years in business. Thank you."
Antoinette P.
May 2017
Well. Chris was punctual and friendly. I would recommend his survice.
Response from AAA Organic Pest Control
"Thank you for your response and kind review. AAA"
Susan R.
Feb 2017
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
TODD S.
Feb 2017
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Cynthia C.
Sep 2016
The price is good, they are excellent! I only use them quarterly and I don't think I have to pay too much for that.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Cynthia C.
Sep 2016
They come quarterly. I have used them for several years now.
Lorraine B.
Jul 2016
They came out the first time and it didn't get rid of them. They have had to come back several times and I am still having a problem.
Response from AAA Organic Pest Control
"Dear Member, Your comments are important to us. I am sorry that you feel you did not receive the excellent customer service that AAA strives to provide its customers. After researching your account history I believe you would have been better served with a monthly service instead of every three months. Please feel free to contact me should you decide to give AAA another opportunity to serve you. Thank you."
Lene M.
Jan 2016
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Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Mike P.
Dec 2015
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Deborah C.
Sep 2015
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Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Lene M.
Aug 2015
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Edwina S.
Apr 2015
Went well except that now a couple months later , new floor in, we have sugar ants coming out?
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Bruce E.
Apr 2015
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Diana A.
Jan 2015
Guys were very nice, but a little flaky. Didn't make a map of where they put the poison, so we don't know if they checked all of them.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Roger M.
Nov 2014
The owner came in did his inspection quickly and thoroughly. Was able to produce the report right after the inspection. I believe everything was completed within the hour. I do recommend.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
George M.
Sep 2014
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate AAA. We appreciate your business."
Mera W.
Aug 2014
He came on time. Was very knowledgeable. Did a thorough job.
Response from AAA Organic Pest Control
"Thank you for taking the time to share your stay experience about AAA."
Julia W.
Aug 2014
Service quality should be measured throughout the company starting with the moment you go to make the appointment. In AAA Organic's case, the scheduler was extremely polite and helpful. When the time came for our appointment, the guy (can't remember his name now) was on time, professional and cost conscious. He didn't see any signs of an infestation and therefore prescribed some and quot;at homeand quot; measures we can take instead of straight up telling us to spray the room, which would have cost hundreds (and been a giant pain in the neck) when it's all said and done. I appreciate that he didn't try to take us for a ride and told us to do what he would do, or what he would tell a family member to do. We always have the option of spending more money if that didn't work. Would definitely recommend AAA Organic to friends and would personally use again.
Response from AAA Organic Pest Control
"Thank you for your kind review. AAA strives to provide excellent customer service and appreciate you taking the time to recommend our company."
Leslie S.
Jul 2014
We've been using AAA Organic for six years now and I couldn't be happier with their service. I've had them out twice this year, once for the infamous Albuquerque grasshopper plague, and once for roaches. Their stuff obviously works because our house was the only one in the neighborhood without a thick coating of grasshoppers clinging to it. We also had a black widow problem in the backyard and after one visit I haven't seen a single one.
The folks that come out to spray are always prompt and courteous and explain everything thoroughly and are also practically walking encyclopedias when it comes to bugs. So you get rid of the pests and learn something too!
The price is well worth it and I'll be continuing to use them as long as I live in Albuquerque.
The folks that come out to spray are always prompt and courteous and explain everything thoroughly and are also practically walking encyclopedias when it comes to bugs. So you get rid of the pests and learn something too!
The price is well worth it and I'll be continuing to use them as long as I live in Albuquerque.
Response from AAA Organic Pest Control
"Thank you for taking the time to write a review in regards to your service with AAA. We appreciated your positive feedback and look forward to serving you in the future."
Nancy Z.
Jun 2014
unknown
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Cynthia D.
Jun 2014
Did a great job! On time and no strong Odors.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Michael B.
Jun 2014
AAA Organic Pest Control has been spraying our house (inside and outside) for the past year. When we first bought and moved into the place, we had a roach problem due to the house not having been occupied for about a year. We tried another company, but the roach problem persisted. We then tried AAA and within the first month, there was a dramatic improvement. We had them continue a monthly spraying for a year and the roach problem went away. We now have reduced them to once a quarter. I am very pleased with their results and am continuing to use them.
Julie G.
Feb 2014
I have a quarterly contract with AAA Organic. Jim is always on time or even early and is very thorough, as well as amicable.
Response from AAA Organic Pest Control
"Thank you for taking the time to rate your service with AAA. We appreciate your business."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
AAA Organic Pest Control is currently rated 4.7 overall out of 5.
AAA Organic Pest Control accepts the following forms of payment: CreditCard
No, AAA Organic Pest Control does not offer free project estimates.
No, AAA Organic Pest Control does not offer eco-friendly accreditations.
No, AAA Organic Pest Control does not offer a senior discount.
Yes, AAA Organic Pest Control offers emergency services.
No, AAA Organic Pest Control does not offer warranties.