Paramus Moving Inc

Mark and his crew are absolutely amazing. They moved us in the middle of a hurricane, and all of the guys kept moving all day. Not one of them complained or stopped working. Every single one of them were professional, polite, and friendly. They made the move stress free and easy. Definitely recommend!

We had a fantastic experience with Paramus Moving. They were on time, friendly and caring. It's a stressful enough experience to move but the crew made the day so much better. We were very impressed with the careful handling of all items. After we arrived at the new destination the manager of the apartment building came to us and said in her 14 years of managing a building she had never seen such professional, nice, courteous movers as she had that day. She then proceeded to ask for their info as she will happily let anyone know about them when asked for a referral for a moving company. Thank you Paramus Moving!

This is the second time I have used Paramus Moving Co. They are a delight to work with. I had packers to help me when I injured my arm, and they did more in two hours than I could have done in two days. They moved my piano as well, and took great care of it. The crew is friendly and worked very quickly. I would highly recommend them.

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Paramus Moving came on Dec 2, 2014 and provided me with an estimate for 4 men at 170.00 per hour for 8 hours. We were told there would be a 90.00 fuel charge and 30.00 in tolls as well. The estimate they gave me 1480.00 and that included all of the charges. I added insurance which was a charge of 168.00, plus shrink wrap which was 25.00 and a bin which was 15.00. The final bill that I expected to pay was 1688.00 for my move on 3/10/2015. However, the final bill that I received when services were completed was 2329.25. The day before the move I asked them to confirm the moving date and that I wanted to have 4 men as per the estimate. However, on the day of the move they showed up with 6 men which raised the rate to 240.00 per hour without my knowledge. They had 6 men for 3 hours and 5 men for the remainder of the time which was 6.25 hours at 205.00 per hour. After the move, their argument for sending more men than I requested is that it would make the move go more quickly and end up at the same total, but this is not what happened. I was charged for 9.25 hours but the orginal estimate was only for 8 hours. Included in that 9.25 was a 30 minute stop for bagels and refreshments (and I paid for everyone's meals), and time spent (30 minutes) repairing a desk that they broke. The bottom line is that I was charged for more men and more time than was previously disclosed. My girlfriend and I voiced our concerns to Paramus Moving regarding the undisclosed higher rate per hour and the longer time, and they blamed us because we wanted selt pads placed on the bottom of our furniture and needed some extra items moved in from the garage. My girlfried and I had the selt pads ready and the movers had to pause for a few seconds on the way into the house for us to apply them. We mentioned the new floors several times, both before moving day and the day of the move, so everyone knew what to expect. Unfortunately, Paramus Moving dropped a King size metal bed frame onto the bare wood floor in the master bedroom. As a result, there is a large scratch there. Also, they damaged a bookcase, scratched a dining room hutch, and pushed a door (the knob specifically) into a wall leaving an indent. Paramus Moving has been very difficult to communicate with since our move. They initially offered a 425.00 credit (which we did not feel was adequate), but said that we were not allowed to file an insurance if we accept this credit, even though I paid for insurance coverage. They requested me to sign a legal release form saying that I would not hold them responsible for anything. When we said that we were coming to pick up the 425.00 check, they changed their mind for issuing credit for additional moving fees, but said that we could fill out the insurance form and send it back to them for damage reimbursement. Paramus Moving will not let us file directly with the insurance company. The latest phone calls have included them yelling at us, calling us names, and dismissing the damage as insignificant. I could not be more disappointed in this entire ordeal. Today, I still seek reimbursement for the undisclosed additional moving fees and property damage.

Update 4/13/15:
?Paramus Moving's response suggests I was informed of the need for extra men on the job before the day of the move. That is not true. They showed up that day with extra men and did not inform about the extra costs until move completion. They also dismissed our claim about the manner in which they spoke to us. While Heather was on the phone with Gene, he referred to me as ?OCD?.  When Heather was on the phone with Colleen, she spoke in a raised, hostile voice (referring to me) saying ?nothing will make him happy, good luck with your relationship!? and promptly hung up.

They were Great!  Jeff and Mike showed up 10 mins early.  Worked non stop for the entire time.  They were nice, professional and I would absolutely use them again.  This area took an entire day for us to move on our own - It took them less than 2 HOURS!  We had inquired with a few other moving companies who turned there nose up at such a small job.  Considering how this went today we will use them for every move we have big or small in the future.  BTW - the interaction with the company when I called about the job was fantastic as well.  And as a last note- they showed up at 8am (actually 7:50am because they were 10 mins early!) on Sunday to fit our schedule and didn't charge extra.