First Response Restoration LLC

They were great and respectful of the people living in the house. Only one thing I also didn’t know about was to save some tile and or carpet from the wet floors after removing it, which the Insurance Company needed.

I called Mike from first response restoration in Wyckoff on a Tuesday. I am pregnant and in the past I would have done a mold cleanup by myself but being that I am pregnant my friend Mina convinced me not to do it for my health and to call someone and get the problem fixed right away! I had put the job off for a week or two and the smell of mold was starting to come up from the basement into the main living area. We were desperate to get the job done that day because we didn’t want to breathe in mold. Mike was very considerate to my situation. Mike came the same day, within the hour to evaluate the job and then sent his crew CJ and Art shortly. CJ and art were very professional, did a very thorough job cleaning and fogging. Mike had noticed condensation on a pipe in the garage that led us to also finding a leak in the sink that went unnoticed. If it was not for him we could have also had floor damage under the sink. Mike sent buddy to come and look at the condensation and wet sheet rock in the garage. He was very pleasant and helpful. Mike is a great business owner who you can trust! The entire company is friendly, trustworthy, kind and honest! I highly recommend them. Also, all their work is 100 percent guaranteed!

The crew was excellent... neat, efficient, diligent and personable. They did a great job!

Quick and efficient

It was a pleasure dealing with First Response from beginning to end!.

great company. responsive and caring. highly recommended.

Very professional, warm and expressed empathy with my situation. They confirmed appointment by phone and they also called the morning of when they were on the way. The assessed the situation and did not inflate the cost or the services. I know this based on another estimate I received. They arranged for the situation to be remedied immediately. They are awesome and I would highly recommend them and will!

they went above and beyond

Mike and Anthony were excellent. Job was completed expeditiously and the remediation was perfectly done. The price was right! I highly recommend this company!

Thé team that came to our house was quick and efficient. We appreciated the candid quote. I would highly recommend.

Timely response and assessment. Listened to needs and performed tasks with urgency.

They were very responsive and professional. The cost seemed high to me, but it was much less than the other estimate we received so probably fair price.

I had some pre exiting black mold from previous home owners. I reached out to first response and Mike called me within minutes to schedule a consultation. His team came out very quick and complete the job in a few hours. They were extremely professional, efficient, and prompt!!! I would highly recommend! Excellent company, book them if you need their services!!

They came exactly when they said they would. Did the job exactly when they said they would, and got rid of the problem we had.

They are responsive, easy to work with and professional.

From the beginning of getting quotes for my mold Remediation job these guys stood out from the rest. they gave me an honest answer to what needed to be done and they were fairly priced. The day of the job they came in set up, did what they had to do and also cleaned up really well after they were done. i would highly recommend them for any job!!! Thank you guys for a job well done.

Fred Santaite and his team at First Response Restoration were professional from start to finish! Very responsive all throughout the job. They took a very bad situation (flooded basement) and within two-three hours from when we first spoke on the phone, turned it back into a dried basement. They have the experience, know-how, and the equipment to do the job right. After draining the water, to prevent any molding, they installed over a dozen industrial dehumidifiers to guarantee that the moisture and water didn’t get sucked up into the drywall and baseboards. The First Response team were thorough and answered any question I had. I would highly recommend them for any residential emergency caused by water and mold.

From the first phone call to get information to the job completion I've dealt with very knowledgeable people. Mike was helpful in dealing with insurance. Anthony did an outstanding job assessing damage, especially going under my mobile home (the only one who did!) He was great in explaining the process and very patient answering my questions. I would highly recommend them!!!!

great service keep up the great work

Trustworthy

We had a great team, two guys both named Anthony. They removed the mold in our basement and applied a coat of sealant. They moved all the contents in our basement away from the walls and put them back in place after the walls were dry. Very accommodating and professional. Mike, our phone contact at First Response, was very professional and helpful.

Fred showed up on time and took his time walking through the basement and explaining what he was seeing and taking the appropriate pictures. He asked questions and overall very thorough.