JOHN NEUBAUER HEATING & AC
About us
We have been serving Northern New Jersey since 1980
Business highlights
Emergency services offered
45 years of experience
Services we offer
AC Systems, HEATING AND AIR CONDITIONING. Service, Installation, and Home Generators., and Oil-to-Gas Conversions. Boilers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.718 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% |
Showing 1-18 of 18 reviews
Angelica P.
Dec 2020
They worked professionally and expertly on the new boiler removal and installed the new unit on a timely manner. The hot water system pipimg, ductwork and accessories were installed well and worked on the first day. The work passed all inspection and permits required by code. I am happy to recommend them for HVAC work.
Donna G.
Feb 2018
It was quite a year when it came to expensive repairs! John and crew were prompt, professional, and expert in the work performed. I would not hesitate to use their services in the future.
Donna G.
Aug 2017
did an excellent job.
Mine S.
Oct 2015
.
Joseph B.
Jul 2015
unknown
Ivan B.
Aug 2014
He's excellent, responsive, and reasonably priced.
George S.
Jul 2014
unknown
Marlene M.
Jun 2014
unknown
Ed S.
Jun 2014
unknown
GJ T.
Jun 2014
Removed old leaking unit and reinstalled New unit in a very confined space.
GJ T.
May 2014
unknown
Vilna T.
Aug 2013
Neubauer is the only plumber I have used in the area. He has always provided the best service out of all craftspeople who have ever worked at my house. He responds quickly, knows what he is doing, is honest, and charges prevailing prices.
When one of his workers fixed the toilet it was raining outside. While I wrote the check, this guy took some paper towels to clean up his boot prints and apologized for bringing the outside mess into the house.
When one of his workers fixed the toilet it was raining outside. While I wrote the check, this guy took some paper towels to clean up his boot prints and apologized for bringing the outside mess into the house.
Alex B.
Oct 2010
Over-charged me and disabled the air conditioner so he would have to come again and fix it. I do not trust him.
Response from JOHN NEUBAUER HEATING & AC
"We performed annual maintenance on two 410A units. We checked the air filter and determined that it did not need to be replaced at the time, but suggested to monitor it for future replacement. We also checked the a-coil and condenser coils. We cleaned the drains and checked the pressure on both units. One unit was half a pound low, so we added 410A as needed. This customer was charged the flat rate for the initial unit and half price on second unit. 410A is an additional cost per pound. The units were running when we left the customer’s house. At the time of service, our rate was standard compared to the industry average in our area. The customer did not communicate any of these issues to us at the time of service. We have been in business since 1980 and it is not in our business philosophy to do such things as disable units."
Kevin R.
Aug 2010
This is the second major project that we've contracted this company to perform on our home. In 2007 they very successfully installed a SpacePak AC unit so we were glad when their estimate for this project was competitive. All of the work for the boiler replacement was quite satisfactory and they will return this fall, once it gets cooler to test and adjust the system. After the workmen left we noticed a large stain on our driveway caused by one of the company's trucks. We contacted the owner of the company who immediately sent someone to assess and remove the stain. The next day they returned one more time to successfully treat and remove the stain.
Kevin R.
Feb 2010
While the job took many more days than we were told it would, their installers were the best. They took their time and great care in making sure that the installation of this system was done correctly without compromising any of the architectural details of our 1929 home. They worked efficiently and were careful to thoroughly clean up at the end of each day.
Karen B.
Sep 2009
Last year he replaced our boiler. He was excellent. Their guys are always terrific, friendly, and great with my son who likes to watch anything pertaining to plumbing. They are always quick to arrive and clean up afterward. They have come out over 15 times, never had a problem.
Homeowner
Jan 2006
WHEN WE CAME HOME FROM THE HOSPITAL WITH TWO INFANTS ON CHRISTMAS EVE, WE HAD NO HEAT. THEY SHOWED UP ABOUT TWO HOURS LATER IN A SNOW STORM AND FIXED EVERYTHING. THEY ARE THE BEST COMPANY I HAVE EVER HAD TO MY HOUSE. I AM SO THANKFUL FOR THEM AND I TELL EVERYONE ABOUT THEM.
Homeowner
Jan 2006
THEY ARE VERY EFFICIENT AND PROFESSIONAL. THEY ARE READY TO ANSWER ANY QUESTIONS THAT WE HAVE. THEY ALSO MAKE SURE TO CLEAN UP AFTER THEMSELVES SO THAT I DON'T HAVE TO. I WOULD RECOMMEND THEM TO ANYONE.
Licensing
State Contractor License Requirements
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FAQ
JOHN NEUBAUER HEATING & AC is currently rated 4.7 overall out of 5.
JOHN NEUBAUER HEATING & AC accepts the following forms of payment: CreditCard
Yes, JOHN NEUBAUER HEATING & AC offers free project estimates.
No, JOHN NEUBAUER HEATING & AC does not offer eco-friendly accreditations.
No, JOHN NEUBAUER HEATING & AC does not offer a senior discount.
Yes, JOHN NEUBAUER HEATING & AC offers emergency services.
No, JOHN NEUBAUER HEATING & AC does not offer warranties.