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American Appliance Service

Appliance Repair

About us

American Appliance Service is family owned and operated for 50 years. We service Morris, Somerset, Union, Essex and Middlesex counties. We provided service on most brands. We are reachable most hours of the day, everyday.

Business highlights

52 years of trusted experience
Family Owned & Operated

Services we offer

Oven Repair, Stove Repair, Cooktop Repair, Range Repair, Refrigerator Repair, Freezer Repair, Washing Machine Repair, Appliance Repair, Dryer Repair, Washer Repair, Dishwasher Repair,Gas Dryer Repair, Whirlpool, Ge, Hotpoint, Caloric, Maytag, Kitchen Aid, Amana,Jenn Air, Fridgidaire, Westinghouse, Kenmore, Viking, Thermador, and Others.

Services we don't offer

Microwave Repair

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 102 reviews

Michael M.
08/2023
5.0
appliance repair
  + -1 more
John showed up in a timely manner prepared to diagnose our stove top issues. He completed the repairs and provided helpful guidance on future maintenance. He was both professional and friendly making me eager to recommend his service to friends and family alike. The office staff was initially exceptionally helpful and courteous in scheduling our service call. I would highly recommend John and his team to anyone in need of honest and trustworthy service in their home.
Description of Work: Stove top burners not igniting properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jann J.
03/2023
5.0
appliance repair
  + -1 more
I've used this company several times and they are the best. John is knowledgeable and pleasant and the prices are fair. I've never had to wait long for him to come out. He explains things to me so I know what to expect and what to watch out for in the future, given that my appliances are old. Highly recommend.
Description of Work: Most recently, my washing machine was leaking. Turned out that a hose needed to be replaced. I've hired them for other things previously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Robert G.
11/2022
5.0
appliance repair
  + -1 more
Highly recommend this company. John came to fix our dryer within 1 day of calling. Very professional, kind, and pleasant experience. And our dryer is now working again!!! We will definitely be calling them again if needed.
Description of Work: Dryer not working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bill M.
10/2022
5.0
appliance repair
  + -1 more
Very well. Our repairman from American Appliance got to the source of the refrigerator malfunction quickly, he explained everything in detail, and after ordering the part we needed came in on a Saturday to complete the repair, all with professionalism and courtesy.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK B.
04/2022
5.0
appliance repair
  + -1 more
Quick, fast and accurate work is what I got which was perfect!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sean J.
01/2022
5.0
appliance repair
  + -1 more
Well, the stove/oven was pretty involved but John explained carefully the complexity and required parts that needed replacement. While it was more than I had hoped it was way less than a new stove! Also, Walter was amazing in contacting me to set up the appointment, and John called in advance that he was on his way.
Description of Work: Repairs to my DCS stove, both the broiler and stove top, it's pretty old. And to my dishwasher door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

aaron K.
06/2021
5.0
appliance repair
  + -1 more
John arrived well within the window provided. He was knowledgeable, professional and promptly affected a repair. The price was fair, and response quick. We highly recommend his services!
Description of Work: freezer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
05/2021
5.0
appliance repair
  + -1 more
Perfect -- arrived on time, accomplished the repairs, fair pricing. All needed and possible repairs were explained to us and discussed as per the age of the appliances. All Covid safety measures were reviewed by phone when setting up the visit and observed at our home. Very happy to have found this vendor.
Description of Work: oven and dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jacqueline M.
04/2021
5.0
appliance repair
  + -1 more
professional, knowledgeable, efficient; would definitely recommend
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaime K.
01/2021
5.0
appliance repair
  + -1 more
John did an excellent job in repairing our dryer. He diagnosed the issue immediately and was very knowledgeable. The price was very reasonable. We appreciated that he was very careful in wearing a mask, gloves and booties in the house. The positive reviews on this site helped me choose to call him and I am happy I did. Definitely recommend and will contact him again for any future issues.
Description of Work: Dryer was noisy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin G.
01/2021
5.0
appliance repair
  + -1 more
Making the appointment was quick and easy; replacement took 30 minutes or so.
Description of Work: Replace boot/bellows on washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven E.
12/2020
5.0
appliance repair
  + -1 more
John was prompt, friendly, efficient and informative.
Description of Work: repair of free standing gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Chad W.
11/2020
5.0
appliance repair
  + -1 more
John was very professional, helpful and courteous. He took the time to answer all my questions and explained everything very thoroughly. John took care to ensure all the necessary Covid precautions too. Would hire again, thank you.
Description of Work: Diagnose issue with my oven not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Modesto A.
11/2020
5.0
appliance repair
  + -1 more
Very capable technician, named John, did a highly professional job while explaining to me what went on. The problem was fixed and the technician was outstanding,
Description of Work: Non functioning washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dina S.
10/2020
5.0
appliance repair
  + -1 more
I would recommend over and over again. Responded quickly , great service . Very safe with a mask, gloves. Cleaned the stove for me when finished Dina Sczepanski
Description of Work: Our stove was Not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan K.
10/2020
5.0
appliance repair, resume services
  + 0 more
John was wonderful he called before he arrived. He wore a mask and shoe coverings and was very respectful. He had the parts and fixed my ovens on the spot. Would definitely recommend!
Description of Work: Viking oven

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J H.
10/2020
5.0
appliance repair
  + -1 more
John was prompt and efficient. He was able to show up the day after I called and showed me exactly what the issue was, and gave me an accurate quote to fix it. He needed to get a replacement part and return within 3 days to complete the job. In this era of Covid, they are very aware to take all necessary precautions and insure they are working safely. I would recommend them to any of my friends and already have through our township facebook page.
Description of Work: Electric Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

linda Z.
09/2020
5.0
resume services
  + -1 more
fine and I will call John again if I need him
Description of Work: repair of washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Cory G.
09/2020
5.0
appliance repair
  + -1 more
Excellent service, American Appliance had the Ice Maker in their vehicle. It was replaced and working in less than 20 minutes from arrival to departure
Description of Work: Replacement of Ice Maker
Rating CategoryRating out of 5
Yes, I recommend this pro

Victor P.
09/2020
5.0
appliance repair
  + -1 more
John came on site as expected, and diagnosed the issue. He was thorough on what the issue was, and the costs for parts and labor. He showed up as expected to replace the part, and test to make sure it was operational. They would call in advance on the arrival of the tech and status on the part. Along with how the tech would arrive with mask, gloves and foot coverings.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jann J.
09/2020
5.0
appliance repair
  + -1 more
In addition to fixing my leak, I also discussed my aging appliances with John. We talked about what I should watch for and what I could expect. He gave me good advice about my dryer and washing machine, too. This is the second time I've hired this company. They were responsive and professional both times. I highly recommend them.
Description of Work: I needed a leaking refrigerator fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Debbie F.
09/2020
5.0
appliance repair
  + -1 more
My call to schedule an appointment was answered promptly, I received some information about the company, their services and the precautions they use during the pandemic . I received a window of time for a repairman to come the next day. John called when he was 15 mins away. When he came I explained the problem I was having with my washing machine. He knew exactly what it was, showed and explained what was wrong. He went to get the part in his truck and went to work. I think he spent a total of 30 minutes here. He was polite, efficient and the repair was reasonably priced. I would use American Appliance Service again (hopefully not any time in the near future, lol )and would highly recommend them to others.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Johanna D.
09/2020
5.0
appliance repair
  + -1 more
The service was great. I called at 8 a.m. and by 6 p.m. John came, called before coming and my dryer was fixed. He was professional, personable and easy to talk to. This is a family owned business for over 50 years and I would highly recommend American Appliance without reservations.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joanne V.
09/2020
5.0
appliance repair
  + -1 more
Excellent experience. The technician took the time to diagnose a problem that was not readily apparent. As a result, we avoided having to buy a new fridge. Totally awesome!
Description of Work: Refrigerator Not Cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Janis F.
09/2020
5.0
appliance repair
  + -1 more
John repaired our washing machine so well, we had him repair the ice maker in our freezer! Very professional, prompt, excellent customer service, and reasonable prices! Highly recommend!
Description of Work: Washing machine repair and ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

Union County, Morris County, Middlesex County Somerset County and Essex County, Woodbridge, NJ 07064

https://www.AmericanApplianceNJ.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

American Appliance Service is currently rated 5 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

American Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Appliance Service does not offer free project estimates.
No, American Appliance Service does not offer eco-friendly accreditations.
Yes, American Appliance Service offers a 5% senior discount.
No, American Appliance Service does not offer emergency services.
Yes, American Appliance Service offers warranties.
American Appliance Service offers the following services: Oven Repair, Stove Repair, Cooktop Repair, Range Repair, Refrigerator Repair, Freezer Repair, Washing Machine Repair, Appliance Repair, Dryer Repair, Washer Repair, Dishwasher Repair,Gas Dryer Repair, Whirlpool, Ge, Hotpoint, Caloric, Maytag, Kitchen Aid, Amana,Jenn Air, Fridgidaire, Westinghouse, Kenmore, Viking, Thermador, and Others.
Microwave Repair

Contact information

Union County, Morris County, Middlesex County Somerset County and Essex County, Woodbridge, NJ 07064

https://www.AmericanApplianceNJ.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM