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Maid 2 EcoClean

House Cleaning

About us

We specialize in top to bottom eco cleaning. Focusing on eliminating dust particle and toxic chemicals exposure to our customers their families and pets.

Business highlights

17 years of trusted experience

Services we offer

Eco-Friendly home cleaning services, Commercial Office Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

Donald G.
06/2011
1.0
house cleaning
  + -1 more
As time went on, the service deteriorated. We made the mistake of giving them a key. Then, when we discontinued using the service, we couldn't get our key back. After repeated calls and requests, our key was not returned. A few months later, we were desperate and we called them at the last minute to clean the house. To their credit, they did respond and came to clean the next day. But, suddenly the price was different - and of course was higher. Rosie stated that the reason for the price increase was because the house was "dustier" than normal. Really? It was apparent that she was gouging us on the price because we called at the last minute and we hadn't used the service in a while. And, she didn't advise us of the increased price until the job was almost done. The only good part was that we got our key back. Bottom line - we won't use them again - EVER! I hope they enjoyed the extra profit on their final cleaning of our house. They won't be seeing future business from us.
Description of Work: Maid 2 EcoClean cleaned our house approximately every 3 weeks for approximately 3 months. Our home is a row home in Philadelphia that has 3 floors, 2 full baths and approximately 1100 sq ft. The initial rate was $135 (before tax), which does not include the "deep clean" service. The initial appointment was ok. The apparent manager, Rosie, reviewed our home and quoted a price. The price quoted was the price charged, at least at first. Initially, the service was pretty good. The cleaning products they used smelled good and the house appeared clean. They moped, dusted, ran the vacuum and cleaned the bathrooms. They brought flowers at every visit, which was a nice touch. The initial cleanings were better than the later cleanings. The crew changed and the service deteriorated.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$185

Response from Maid 2 EcoClean
As the owner of Maid 2 EcoClean I am appalled and in shock by your comments on this forum. We pride ourselves in customer service and satisfaction as stated on our testimonials by numerous customers on sites such as Google and merchant circle. As the President of Maid 2 EcoClean I always sent out invoices and emails listing my information and I never received even a call from you to report this incident. I can assure you that if contacted the situation would have been rectified. I reviewed all transactions that took place with your residence and during my review I noticed prior to your last cleaning there had been two previous cleanings both of which were the Deluxe Package. Your last cleaning was the Premier package which covered top to bottom spring cleaning. There is quite a difference in areas covered as you may have noticed on our website www.maid2ecoclean.com which is why your price was an additional $50. I'm not sure how it is stated as time went on when we only visited your home twice prior to May 2011. I sincerely regret your experience with our team but we can only take action when our customers contact us something that never took place. Sincerely, Harvey Vazquez President/CEO Maid 2 EcoClean

    Contact information

    Exton Lane, Willingboro, NJ 08046

    www.maid2ecoclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maid 2 EcoClean is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Maid 2 EcoClean accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Maid 2 EcoClean offers free project estimates.
    Yes, Maid 2 EcoClean offers eco-friendly accreditations.
    No, Maid 2 EcoClean does not offer a senior discount.
    No, Maid 2 EcoClean does not offer emergency services.
    No, Maid 2 EcoClean does not offer warranties.
    Maid 2 EcoClean offers the following services: Eco-Friendly home cleaning services, Commercial Office Cleaning

    Contact information

    Exton Lane, Willingboro, NJ 08046

    www.maid2ecoclean.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM