MARQUEZ PIANOS

4.3(
3
)

Piano Tuning

About us

Piano Tuning and full service since 1944 - a 4th generation piano family. We have tuned, repaired and or rebuilt for every college in South Jersey - along with over 100 schools. Everything, from broken key to broken leg, cracked soundboards to replace soundboards, tiny Tom Thumbs to giant Bosendorfers, yearly routine maintenance to emergencies

Business highlights

81 years of trusted experience
Emergency Services Offered

Services we offer

PIANO SALES, TUNING, REPAIRS, REBUILDING & RESTORATION.

Services we don't offer

Moving

Amenities

Emergency Services
Yes

Accepted payment methods

Check

Reviews

4.33 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-3 of 3 reviews
Esther T.
12/2016
5.0
piano tuning
  + -1 more
Very well. I was pleased with the services.
Description of Work: Piano tuning and string replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$207
Response from MARQUEZ PIANOS
Thank you, Ms [Member Name Removed]. We appreciate your comments. I would like to point out total charges included tuning AND repairs. Thank you again for the kind thoughts.
Karen B.
10/2015
3.0
piano tuning
  + -1 more
unknown
Description of Work: It may be the piano's problem, but the tuner came twice, and when our chorus director tried the piano a couple of weeks later, some notes were out of tune. Several months later, even I can tell that the whole instrument is not in tune.
Rating CategoryRating out of 5
Response from MARQUEZ PIANOS
We are very sorry for the dissatisfaction. We were not aware. We DO take exceptional steps to keep our clients happy. The piano was severely out of tune, extremely low in pitch. As standard procedure we raised the pitch and tuned it three weeks later. We were never notified of a complaint. Had we been notified of the issue we definitely would have responded. The work was done in February and this complaint wasn't posted until October, ten months later. Remember, the piano has gone through winter (Feb.) Spring, Summer and then into Fall (October). The seasonal changes alone can and do cause the pitch to change - especially after experiencing a pitch raise. I ideally pianos should be tuned twice a year - early summer and early winter, after the season changes. We wish we could have been notified, and notified sooner. We do not like to have C grade or unhappy clients. I do appreciate the caveat that it could have been the piano, but still , we weren't given the chance to make things right. Raising the pitch on a piano is sometimes an unpleasant issue. We are very successful in a two step process, but sometimes it takes more. We're very sorry there was dissatisfaction. Let us know so we can help.
VICTORY K.
05/2004
5.0
piano tuning
  + -1 more
WELL ESTABLISHED COMPANY WHO CARES ABOUT THE CUSTOMER. THEY ARE ALSO VERY HELPFUL WHEN PURCHASING AN INSTRUMENT.
Description of Work: PIANO TUNING. ALSO REPAIR WORK IF NEEDED. REPAIR WORK VARIES IN COST.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from MARQUEZ PIANOS
Thank you!

    Contact information

    100 MARQUEZ LN, Williamstown, NJ 08094

    www.pianopartsetc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Piano Tuning

    FAQ

    MARQUEZ PIANOS is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    MARQUEZ PIANOS accepts the following forms of payment: Check
    No, MARQUEZ PIANOS does not offer free project estimates.
    No, MARQUEZ PIANOS does not offer eco-friendly accreditations.
    No, MARQUEZ PIANOS does not offer a senior discount.
    Yes, MARQUEZ PIANOS offers emergency services.
    No, MARQUEZ PIANOS does not offer warranties.
    MARQUEZ PIANOS offers the following services: PIANO SALES, TUNING, REPAIRS, REBUILDING & RESTORATION.
    Moving

    Contact information

    100 MARQUEZ LN, Williamstown, NJ 08094

    www.pianopartsetc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM