Michael J. Ruel Sr. Plumbing & Heating
About us
We are an owner operated plumbing and heating business. With over 40 years of plumbing and heating experience, we are able to provide you with the quality service you deserve. All calls are promptly answered by my knowledgeable and polite staff. Whether it's a small or large job, a clogged drain or a complete bathroom remodeling- think of us first!
Business highlights
Services we offer
Water heaters, grills & trouble shooting., heating systems repaired & updated, repairs & new installations of faucets, sinks, sump pumps, toilets
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for your positive impression of our company. We strife to be professional from the first phone call to completing the job. Thank you again for taking the time to post your comments. We look forward to hearing from you should you require our services in the future."
"As the owner/operator of my company, I take my business practices very seriously, and strive to give each customer and each potential customer, prompt and courteous service. I want to apologize to this potential customer for her impression of my company. I never received an email from this homeowner, or my office staff would have responded promptly. I have been having trouble receiving some of my emails through my website, and have not been successful in correcting the problem. It is interesting because my office did receive a phone call from a homeowner with a similar problem. My office stated that while we did not service her particular type of heating, we would be happy to replace her water heater. The homeowner stated she was looking for a general contractor to take care of all her needs. The conversation ended amicably, and the homeowner was told to please call again if we could be of help. I have been in business for many years, and value each call I receive. My company is small and able to provide quick and professional services and my customers have been with me for many years. Perhaps this is the same customer who spoke with my office directly, and not through an email, or perhaps this homeowner call multiple companies and got me confused with someone else. Even though I never did get the opportunity to do work for this homeowner, I am truly sorry she has a less than favorable impression of my company. I always welcome new customers, and I thank you for giving me the chance to resond to this report."
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"THANK YOU FOR YOUR COMMENTS. WE ARE ALWAYS HAPPY TO GET A NEW CUSTOMER THROUGH A RECOMMENDATION. IT WAS OUR PLEASURE TO TAKE CARE OF YOUR PROBLEM THE SAME DAY. WE LOOK FORWARD TO BEING OF SERVICE TO YOU IN THE FUTURE. THANK YOU, AGAIN! AND, PLEASE, REFER US TO SOMEONE YOU KNOW!"
"WE ARE ALWAYS PLEASED WHEN A CUSTOMER CALLS AGAIN FOR OUR SERVICES. WE PLACE A HIGH VALUE ON CUSTOMER SATISFACTION AND APPRECIATE YOUR FEEDBACK. THANK YOU AGAIN! WE LOOK FORWARD TO BEING OF SERVICE TO YOU AGAIN IN THE FUTURE. THANK YOU FOR TAKING THE TIME TO LIST US WITH ANGIE'S LIST."
"THANK YOU FOR SUBMITTING OUR COMPANY TO ANGIE'S LIST. IT HAS BEEN OUR PLEASURE TO BE OF SERVICE TO YOU AND LOOK FORWARD TO MEETING YOUR NEEDS IN THE FUTURE. WE VALUE YOU AS ONE OF OUR MANY SATISFIED CUSTOMERS. THANK YOU."
"THANK YOU FOR CHOOSING OUR COMPANY AND TAKING THE TIME TO RATE OUR COMPANY ON ANGIE'S LIST. WE LOOK FORWARD TO BEING OF SERVICE TO YOU IN THE FUTURE AND VALUE YOU AS A SATISFIED CUSTOMER. THANK YOU."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
336 Old Tappan Rd, Westwood, NJ 07675
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