Kelly Electrical Contractors, Inc.
About us
Kelly Electrical Contractors, Inc. has been in business since 1993. Since then we have served tri-state area businesses and residents by addressing their electrical needs with quality workmanship. We are licensed in New Jersey, Delaware, Maryland and Pennsylvania. We are fully bonded and insured. We are a full service, turnkey company that can handle your project from beginning to end. Kelly Electrical Contractors has the capability of accommodating every size project. We are a company you can trust with your home and business.
Business highlights
Services we offer
We do anything electrical in your home and business.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 8% |
"I apologize that your experience with us was not a good one. We try to never leave anyone disappointed. We make every effort to accommodate all of our customers, but unfortunately we do get busy and fit everyone in as soon as we possibly can. If this was a place of residence instead of a vacant unit, we never would have left anyone without electric, but considering it was vacant and we were completely booked, we gave you our first available appointment. We give everyone a 2 hour window when scheduling, unless you are the first appointment of the day. You were not available for a first of the day appointment so we had to give you a window of time. Our technician had finished up early the day of your appointment so we called to see if you were available sooner (you did say this was of an urgency) I understand you were busy and not able to call back right away, but we also cannot keep a tech waiting around, so we did send him elsewhere. We did however call you back and tell you that our tech could in fact meet you later in the day as you requested. We received your voicemail and left you another message. We never heard back. Our technician even went out to the site the day of the appointment at the time you requested and you were not there. Once again, we are sincerely sorry that your experience with us was not a better one."
"We are so glad to hear that you were pleased with our work and would hire us again. Just remember to use the $25 coupon that was on the back of our invoice. There is also a $25 coupon for a neighbor. Thank you for your review."
everything went well from start to finish. this company is fantastic!!
"Thank you so much for the great review. It definitely pleases us to know our customers are completely happy with our company and we look forward to future dealings with you."
He was so nice and the price was very reasonable. He honored the quote he originally gave me. It was exactly the kind of service you'd want from an electrician.
"Thank you for your kind words and review. We are so pleased to hear about your awesome experience with Kelly Electrical. Customer satisfaction and quality workmanship is a number one priority our company."
Initially I purchased an Angie's Big Deal with Code Electric for 2 hours of electrical work. When I called to schedule the work during September 2014 I was told they were no longer honoring the deal even though the deal I purchased did not expire until February 2015. Angie's list tried to find me a comparable replacement deal, of which there were none. So Angie's List refunded what I paid for the Big Deal and sent me a list of highly rated electricians. I selected Kelly Electric
Rob from Kelly Electric was on time and did the work as agreed. He was professional, knowledgeable and friendly.
I would definitely use again and recommend to others.
Kelly Electric was not the lowest quote I received for the work but I think it was worth the few extra dollars. (Less than $50) Kelly electric also had a 15% coupon.
I needed the work done on a specific day due to my work schedule. So I needed to move quickly. It was nice to be able to speak to a person on the phone when I called instead of leaving a voice mail message and waiting for a return call. Dawn was very helpful.
My only suggestion would be having the option to schedule estimates in the evening or weekends.
Thanks,
Theresa
"[removed member name], thank you so much for your kind words about Kelly Electrical Contractors, Inc. We strive to provide quality work and give every job 100%. Word of mouth is our best advertisement. We also thank you for your comments and suggestions. Kelly Electrical Contractors, Inc."
"We at Kelly Electrical Contractors, Inc. are happy to hear that you were pleased with our work. We strive to keep our customers happy. Thanks for the positive feedback."
The electrician was everything you want from a professional: polite, prepared, and knowledgable. He did everything he had to do to get the job done right. I felt confident in the work that was being done -- and with electrical work I need to feel confident.
Kelly Electrical was even willing to work with my 2-10 Home Warranty Company, so if you have the 2-10 Home Warranty, I suggest that you request Kelly Electrical to come out for the job.
I plan to use this company again. When a company comes to your rescue and doesn't exploit you because you are in a jam, you know for sure that you are dealing with an honest company.
"[Member Name], thank you for the positive feedback for the electrical work we completed at your home. Our goal is to provide quality service to all of our customers and we are glad you feel you received this. Again, from Kelly Electrical Contractors, Inc. thank you for your positive feedback."
UPDATE: After having written a prior review, I received a call from the Kelly office. They had read the review and wanted to come and rectify the issue. I said sure and the same technician, Brian, came in just over an hour. He had the issue resolved in under 10 minutes and will be coming back to do some further work in the future. Apparently if you have ceiling fans with remotes, they must all be set to a different frequency or they will control each other. I do appreciate their wanting to address the issue with me personally and they did a great job.
"[member name removed], Sorry to hear that your remote to your fan in not working correctly. We have a 100% customer satisfaction guarantee. We will gladly come back out to your home to correct the problem at no cost. Please call our office (856)853-0800 or email us [email protected]. We will set up an appointment to remedy this situation. The Team at Kelly Electrical Contractors, Inc."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
122 PRINCETON AVE, West Deptford, NJ 08096
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