Hired Sal LeDonne to redo my front yard. It?s a modest front yard, some might even say quite small. He came in with the most attractive estimate based on what I told him I wanted (perennials, wild and shaggy shrubbery and grasses, one new tree, amend soil in the planting beds, mulch, a tiny section of wall replaced with Belgian block plus a few more to encircle a planting bed, and new sod/turf/lawn). I explained exactly what I had in mind and showed him pictures of what I liked. He said it would help if I put together a list, since he hadn?t heard of some of the plant types I was interested in. I gave him this list when we met again to sign the contract. That list represented something like 8 hours of research on my part, because my property lies in a lot of shade and faces west, so I wanted to find plants that could tolerate those conditions. I also told him in no uncertain terms, and in writing, what I DIDN?T want, which were pyramidal or spherical evergreens, which he seemed to prefer. We signed a contract on May 20, 2015, after he told me verbally (though the date was not written on the contract) that the work would be done in two weeks? time. This was part of the reason he got the job. He said he could do it SOONER than anyone else, not just cheaper.
Two weeks later?nothing. Another date is set. Nothing. Then he suggests I go to one of his favorite garden centers to see if they have any of my plants because he doesn?t know where to find them. Huh? Isn?t that HIS job? But I do. And they do. They have almost everything. He suggests maybe I should pick some up while I?m there. Again, huh? I drive a Honda Civic. I?m not hauling around shrubs. Plus I don?t even know how many and what type to get. The ?design? is his job too. Based on my list HE should decide how many and which types will work best together and get as many as the budget will allow and arrange them in an
attractive way. It seemed such a simple concept to me, but not to him, apparently.
More texts and calls from me (maddeningly, he doesn?t do email), and he suggests we meet at this same garden center on Sunday, July 12, two days AFTER the most recently proposed work date, so HE can start gathering my plants, he says. I don?t know why my presence is required for this. He has the list. He knows they have 90% of the plants on it because I?VE ALREADY DONE THE LEGWORK. But I agree to go, and I show him where some of the things are that I saw when I went alone. He keeps pointing me in the direction of the kind of evergreens I hate. No gathering is done. I go home mystified and rather upset, but he?d said he could ?probably? do the work later that week, which at least was progress but I wasn?t counting on it.
Fast-forward to July 15, when I arrive home from a doctor?s appointment to see him and his men in my yard doing prep work unannounced. A call or a text might have been appropriate, wouldn?t you think?! But there they are, doing work on my property when I?m not home. Which is funny because based on the garden-center escapade and all the shenanigans thus far I had finally resolved to call him that day and suggest we cancel our contract and get my deposit back. But oh well. Too late. Meanwhile, I see that in addition to ripping out grass and plants (which is fine and necessary) he?s cut a number of branches off my beloved Japanese maple that he had repeatedly asked if he could trim and to which I?d repeatedly said no. But HE DID IT ANYWAY! I?m furious but nevertheless I ask when he?ll be back to finish the real job (tree-trimming was definitely not on the agenda) and remind him that ONLY the plants on my list were to be used. He says he could be back the next day or maybe Friday but sounds noncommittal.
Yet more cajoling and pressure from me gets him back on Friday July 17 because he kept answering ?When will you do the work?? with ?I have lawns to mow?(?!) and he finally arrives to do?half of the job. The plantings were installed but the sod and Belgian block were absent. Some bullroar about how he?s not in control of when he can get sod from his supplier (hmm, is it because it?s too late in the season?). I should mention that he at one point told me he had both the sod and the stones already. Which I guess was untrue. Meanwhile, among the new plants there?s no new tree. At least, not any of the trees on my list, and which I proved to him that his garden center carried. He brought me a man-made hydrangea ?tree,? which was cute, and I said as much when he pointed to it at the garden center but I had also said I didn?t want it because it seemed much too precious and was definitely not what I was expecting for the space.
We had previously agreed to repurpose a few of the plants I already owned, so the number and type of ?new? plants he brought in seemed quite stingy, especially since there was no real tree. Also, the soil he used to amend the beds was insufficient by about 2/3. The largest of the beds had lots of old roots and poorly aerated clay-type soil, which needed real help and didn?t really get it. One of the beds wasn?t amended at all.
Not until July 25 was the sod installed and Belgian block put in and the job "complete." Two MONTHS after we signed a contract. Not two weeks. Aside from the stinginess factor, it looked nice on the day, but the fussy hydrangea tree died a few days later (big surprise). To Sal?s credit, he replaced it with another tree, but only after I griped about it nonstop. A tree that was actually on my list. The replacement tree was in so-so shape when it went in, but it seems like it actually might survive. It?s not thriving, but it?s not clearly dead either, which is more than I can say for some of the other plants. A number of the other new plants went on to die, even with vigilant watering as instructed, including the ?showpiece? foundation plant, the same species of hydrangea as that dumb tree. The most sun-loving of all the hydrangea cultivars, I came to learn, planted guess where? In deepest shade. Jury is still out on the ultimate fate of the sod as of October, though it seems to have taken hold.
I?m pretty convinced that overall I?ve wasted not only my money but oh so much of my time and energy on this project and will need to hire someone else to come fix the damage in the spring. This is a long story about why it?s never smart to take the lowest bid, or to sign a contract with no work date specified on it. And also why it?s not a good idea to hire Sal LeDonne, who can?t manage his time or keep his clients? needs in mind even when they do half his work for him and provide continual, exhausting reminders.
?Bonus?: Each time we met, Sal managed to comment on my appearance, which is just a cherry on an already unprofessional sundae.