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Accurately Controlled Environments Inc.

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

ACE Heating and Air Conditioning has Been in Business for over 20 years, we have focussed on Customer Service and provide 24 Hour Emergency Service. We offer yearly service agreement plans starting at $120.00 per year, You can also call us for Free No Obligation Estimates on Installations.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

24 Hour Emergency Service, Air Conditioning, Heating, Humidifiers, Air Quality Equipment, Media Air Cleaners, UV Lights, Sales, Service, Installation, Maintenance, Custom Sheet Metal Shop, We service all brands of Equipment Free Estimates on Installation of New Equipment

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
22%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-9 of 9 reviews

Martin I.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob M.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Theodore M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Troubleshoot and found problem HVAC preventing system from working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

MARYANN D.
12/2014
3.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Serviced heater on an emergency basis. Provided good communication on when they could arrive. Had parts and completed repair on site. Charges for both the heater parts(switches) and the hourly rate of $165.00 plus a $50.00 emergency travel charge were out of line after I researched the job. We had no choice due to the circumstances. Requested a review of the charges in writing and never received any response.
Description of Work: Emergency heater repair on a cold Sunday in December.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$600

Response from Accurately Controlled Environments Inc.
I am sorry that you were not satisfied with the cost of the repair. We make sure we are always upfront with the costs to the customers when it comes to emergency, after hours fees and rates. The cost of doing business, when providing 24hr response, as well as insurance costs involved in providing that service despite weather, or time of service, forces us to charge a time and a half rate for after hours. The after-hours charge of $50 is so that we can compensate my service tech for his driving time that takes him away from his family during the weekends. I'm sorry you were not satisfied with these costs. We make every effort to be upfront with customers before my service tech even leaves his home after hours. We also let our customers know the rates for normal business hours, in case they choose to wait for the office to open. Many customers prefer to wait until regular business hours.

Michael M.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
Their technicians are not well trained. I would give them an average grade at best. They were polite and tried hard, but they were not very knowledgeable.
Description of Work: I used Accurately Controlled Environments for heating and air conditioning. It was for repairs and service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Michael L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

thomas j C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We converted our heating system from oil to natural gas. We recieved 3 quotes. Eric was the only one that mentioned the 0% financing offer from south Jersey Gas. The estimate was in line with the others we recieved. The job was completed to our satisfaction with 0$ out of pocket expense.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Steven S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Eric was on time, very knowledgeable and very professional. He was at the house for about 1 1/2 hours when we started the and quot;bidding processand quot; We were impressed and selected him for the replacement of our ageing oil appliances. IN a couple of weeks we had all of the paperwork filed and that the financing for our system was approved. about a month later, Eric and team came back and completed the installation in about 3 days time. Eric whom I dealt with directly, was very knowledgeable, and it was clear to me that they take a lot of pride in what they do. After speaking with them about the estimate, I was comfortable enough with them that I canceled other appointments for other companies to come and give me their estimates. Both Mike and Eric took the time to explain to me what they were doing, and why they had to do it, and though they didn't have to, they even offered me an opportunity to save more than two thousand dollars. I am very, very pleased with everything about the people and the service at Accurately Controlled Environments. The additional tech had been good as well, with only one small incident involving some foul language but the pricing was more than satisfactory and Eric did speak to that tech and correct the issue.
Description of Work: ACE replaced my oil hot water heater and my oil heating and air conditioning system with a modern rheem gas setup. They also adjusted the air flow vents within my home and installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,015

Leah P.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have used Accurately Controlled Environments for many years. They have always been polite and accomodating and extremely professional. Could not be happier with the service for both emergency repairs or general maintenance. Would highly recommend to any one.
Description of Work: We had our air conditioner annual service done. We have a service contract with them which covers the geneal maintenace for both our heaters and airconditioners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    465 E. Taunton Ave. 304, West Berlin, NJ 08091


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Plumbing,
    Property Management,
    Pool and Spa Service

    FAQ

    Accurately Controlled Environments Inc. is currently rated 4.4 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Accurately Controlled Environments Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Accurately Controlled Environments Inc. does not offer free project estimates.
    No, Accurately Controlled Environments Inc. does not offer eco-friendly accreditations.
    No, Accurately Controlled Environments Inc. does not offer a senior discount.
    Yes, Accurately Controlled Environments Inc. offers emergency services.
    Yes, Accurately Controlled Environments Inc. offers warranties.
    Accurately Controlled Environments Inc. offers the following services: 24 Hour Emergency Service, Air Conditioning, Heating, Humidifiers, Air Quality Equipment, Media Air Cleaners, UV Lights, Sales, Service, Installation, Maintenance, Custom Sheet Metal Shop, We service all brands of Equipment Free Estimates on Installation of New Equipment

    Contact information

    465 E. Taunton Ave. 304, West Berlin, NJ 08091


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM