ULTIMATE AIRE SYSTEMS
About us
With over 34 years in the heating and cooling industry, Jeffrey Clapp, owner of Ultimate Aire Systems, your Carrier Factory Authorized Dealer, and his staff are dedicated to providing quality installations, unsurpassed service, and reliability. Together with Carrier, we will bring you the best in high efficiency Carrier products. From high efficiency heating and air conditioning systems using Puron refrigerant to Indoor Air Quality Products such as air cleaners and humidifiers for a fresh, clean environment, we have an affordable solution for every home and business.
Business highlights
Services we offer
Heating and Cooling, Indoor Air Quality
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% | 
Frank was great. He was personable, put up with my endless questions and was willing to even do the maintenance to a second "Unit" when he was already running behind schedule.
Frank explained EVERYTHING he was doing. Unfortunately for us, we have a freon leak. But Frank thoroughly explained the options and didn't get tired ...again, of my lack of knowledge of freon and the entire AC system itself.
He was very thorough, show me the steps I needed to follow and gave me the options that would be available to us.
Based on the time he spent, the freon price, filter, etc., the price was MORE than fair.
I believe that this is a very professional and thorough company and I plan to use them again, as we will probably be either identifying the location of the leak/repairing it OR simply replacing the unit itself.
Oh, I DID receive a call from the owner the first night and he was wonderful. He made sure we knew that we had to NOT use the unit until someone could get out to look at the unit. He was really nice and explained that they were really very busy.
I would recommend Ultimate Aire to anyone. Very good....the delay was just a season issue, I believe. (?)
In any case, the rest of the service was AMAZING!
"Our customer is a property owner living off premises with tenants occupying her property. All work was communicated and coordinated promptly between the property owner and tenants to the owner's satisfaction and was paid in full by her. Upon inspection of the system in August 2014, 1st visit, it was determined that the evaporator coil had frozen and a part (expansion valve) needed to be replaced under warranty, and we needed to obtain the part and return to work on the system after it had defrosted. We communicated this diagnosis and cost of work to the owner, who authorized the repair. The work was completed, system was recharged, and service ticket was paid for 2nd visit repair by the owner. It was also noted by the technician that her existing water heater was installed improperly by another company had cracked PVC pipe, and needed a drain fixed under the hot water heater. This was also communicated this to the owner, who hired us to perform the repair, 3rd visit, and service ticket was paid for by the owner. We have no complaints made by the property owner at all, nor were requests made to speak to the owner or technician. As a matter of fact, she hired us to perform additional work. Had any requests been made, they would have promptly been forwarded to and responded to by the company owner. As a Carrier Factory Authorized Dealer, It is our policy to ensure customer satisfaction, and in this case, the company owner will contact our customer to resolve any issues she feels she needs to speak to him about."
"We welcome the opportunity to continue the valuable relationship you have established with us. In any repair for any equipment out of warranty including a humidifier there is a labor charge and the cost of the part which in this case was $180.00. We understand your concern regarding the repair price versus the entire cost of the unit however, our prices are competitive for this type of repair. This particular part is not a generic stock item and we only install Carrier factory authorized parts when possible as it would have been in this case. As a maintenance customer repair discounts are always offered and all our services are performed by the same Nate certified technicians who install our systems. We stand behind our work and reputation and look forward to continue our business relationship with you."
Licensing
State Contractor License Requirements
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