Royal duct cleaning

They broke my AC system!! And don t use the right equipment! It started off good, they came fast and on time and didn t leave a mess, but I noticed after they left that my vents weren t blowing air. I contacted Royal and they never responded. When I called, the girl on the phone just said my boss has been informed and he will contact you this never happened. I had PSEG come check out the AC and they said it would cost around $200 to get someone out to fix the problem. I once again contacted Royal to inform them and once again I did not get a response. Then I finally got someone to repair the fire damper and he said they didn t even vacuum out the intake vent. When we pulled out the filter it was covered in large dust balls. Turns out they don t use the right equipment for the job. Their equipment does not whip around to possibly clean out the dust that sticks to the walls of the vents, instead they are using a vacuum hose with a spinning ball that does a poor job. This was cheap for a reason. I m still waiting on the boss to reach out! I say spend a little bit more and actually have the job done correctly or it ll cost you more in the long run.