Airtemp Service Co
About us
Additional phone - (973) 754-1232. Looking for a dependable HVAC installation and repair specialist in New Jersey has never been this easy! With a wide array of service providers to choose from, we simply stand out by consistently delivering fast and accurate solutions for your heating and air conditioning needs. Despite the state’s relatively small size, New Jersey is embraced with cold winters and hot summers along with other weather extremes that vary within the year. Therefore, we simply understand and take it seriously that heating and air conditioning systems have been a crucial tool of most New Jersey residents in living comfortable lives. As such, we simply fill our services inventory with nothing but pure professionalism and unwavering dedication. We have a team of representatives who will be more than glad to answer your call along with our expert and certified HVAC service technicians who will make sure that you get more value from your investment with us.
Business highlights
Services we offer
Air Cleaners & Chimney Liners, Air Conditioning, Attic Fans, Digital Thermostats, Heating, Humidifiers, Oil To Gas Conversion
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 16% | ||
| 4% | ||
| 0% | ||
| 8% |
"We spoke with this customer and thoroughly explained everything so he has a better understanding, as to all of his concerns and issues that were mentioned above. We are very happy to have resolved this issue."
"Thank you so much for the great review [Member Name Removed]!! You were a pleasure to work with. Please contact us in the fall to schedule your preventive maintenance to keep your new HVAC system running optimally. Air Temp Service Co is always here!"
"All of us here at Air Temp Service Co. want to give you a HUGE THANK YOU for such a great review. Your time is greatly appreciated and you all are wonderful to work with. Please don't forget to maintain the system. Give us a call! We offer maintenance contracts which include priority service."
"Thank you so much for the great review!! We here at Air Temp Service Co. truly appreciate the time you took to post this!! Please note, we do offer service contracts to maintain your new system as well. Give us a call to talk about it some more. Have a great weekend!!!"
"You have been a pleasure to work with. Thank you!"
"It sounds like we didn't provide you with the same customer service that many have come to know us for. I'm sincerely sorry. We pride ourselves on customer satisfaction. Please contact me, I would like to fix things, if possible? My name is Fallon, and I work in the office. Please give me a call at the office 973-754-1232 when you have a free moment. Thank you."
"Thank you for the great review."
"Thank you"
"Thank you for the great review"
"Thank you!!!"
"Thank you"
"Thank you so much for this great review. Happy to help"
"Thank you for this great review"
"Thank you for the great review"
when taking old off he enlarged holes in wall did not drill new holes.
When I came home my wife told me to look at the job . the thermostat
was just about hanging on the wall I removed it to find it just barely hanging
on. I removed mounting plate and did it the way it should have been done.
The Pro 4000 works very well. For work done,way over priced.
Checking AC unit for 5 minutes was not worth the price.
"We received the initial call on 8-31-15 at 11:27am. We made the appointment to come out on 9-1-15 which we did. We were at this location for 2 hours. We obviously spent more than 5 minutes looking at this AC system. After work was completed the customer's wife looked at the job and signed the work ticket, which means there was no issues with this job. If for any reason she was in question or she felt the thermostat was not installed properly, we would have never left without rectifying the problem. We have NEVER received an additional call from this customer stating this issue. We have a computerized call center that prints out daily reports of every call received. We went through every report from 8-31-15 to present and this gentleman only called us ONCE, which was his initial call. When this gentleman did come home and noticed the job wasn't done to his satisfaction or that there was an issue why wouldn't he have called back, and given us the opportunity to go back to his home at no charge to fix the problem? Instead he chooses to write a review 4 months after the fact? Not to mention we also gave this customer a 10% off senior discount, to save him some money. Given the amount of time spent and the new thermostat installed, this price was fair. I do not understand why if a thermostat was hanging off a wall a customer would approve this job, and sign off on a work ticket? Our service technician is a highly skilled and trained professional who would not do such work and conducts himself in a professional manner and is kind and courteous to all customers. He would have had no problem resolving this if was told to do so and our company would have been more than happy to go back and fix the issue. It is not fair to write such a review when this issue was never even presented to us to give us the opportunity to make matters right."
Mario's manages the process from start to end. He available to help clarify any issues that come up and this reflects in his team.
I would and plan on using the team in the future.
"Thank you for your kind review. It was a pleasure working with you!"
"Thank you so much for your kind review."
"Thank you for your kind review. It was a pleasure doing work for you!"
"Thank you for your kind review"
"Thank you (removed member name)!!!! We are so happy everything worked out for you. It is a pleasure having customers as yourselves. We strive for ratings like this and always want to provide the best customer service. Have a great summer"
"Thank you so much Richard for your wonderful review! It was a pleasure working with you. Stay warm"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
PO Box 3411, Wayne, NJ 07474
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