
Sposato's Masonry & Chimney Contractor
About us
Thank you for visiting our profile. Sposato masonry has been on angies list since 2008 and would like to thank all our members who have supported us throughout the years.
Business highlights
Services we offer
Basement Waterproofing, Bluestone, Brick Steps, Brickwork, Chimney Lining, Chimney Repairs, Chimney Sweep, Cultured Stone, Fire Places, Footings and Foundations, French Drain, Historical Restoration, Masonry Repairs, Pavers, Retaining Walls. Repointing & Tuck-Pointing, Stamped Concrete, Steps, Sump Pump, Walkways and Patios, Water Proofing
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
14% | ||
4% | ||
1% | ||
0% |
"You were happy at the time and paid us in full. Then a week later you decided you did not like the way the mortar joints came out. We were on another job by that time working until it got dark every night. I was not aware and still do not understand how tuck pointing a couple of mortar joints on the platform of your front steps can hold up other projects you had to do on your house. If I did I would have came by my self to do the repairs if I had to. When we did come back we repointed all the mortar joints on your front steps which was not included in our original quote. We also repaired some lose Belgium around your driveway, tuck pointed damaged mortar joints on both columns on your driveway and waterproofed them to stop any further water damage at no extra cost to try and make up for the inconvenience. Most people reading this who have had nightmares with contractors would say you should be happy we even came back because majority of contractors now a days wouldn't especially after getting paid in full. Then on top of it we did additional work at no extra cost. I'm sorry for any inconvenience we might have caused you. We're a small business and I did my best to resolve the issue and make up for it as well. I will strive to better my self and company as much as possible and value your feedback."
We are pleased with the way everything looks.
The workers worked all day and cleaned the area before leaving.
Would use them again without hesitation.
Three years later, and the steps are totally buckling and falling apart. The paver stones used as steps came so completely loose that our mailman refused to deliver mail to our house anymore, saying it was a safety hazard. We had to call him REPEATEDLY for months before someone would call us back and come out to take a look. They tried to tell us they hadn't even made those stairs (even though we have a receipt!!), but as a FAVOR, they would reglue the paver. It literally looks like they used superglue or its equivalent.
Now, 2014, and the stairs continue to buckle and slope and become even more unsafe. At this point Mike is telling me he never said he would fix things for free, and now of course I know better than to believe a verbal statement like that anymore. I now, after 4 years, have to have the steps completely removed and reset.
This is a warning to the rest of you: If you ever have problems in the future, or if Mike tries to tell you he will always gladly fix anything that is wrong as a result of his workmanship, do not believe him. And I welcome anyone to come drive by our house and take a look at our steps (or I'm happy to provide pictures!). As I told Mike, anyone who comes to our house says and quot;Who did your steps and walkway? Because I want to make sure I NEVER use themand quot;. I can only guess that the positive reviews he has on here were for easy jobs that didnt require as much care and skill as ours did (with the slope issue), because I would NEVER recommend Sposato.
"I'm sorry you feel that way. Your work was completed in 2009. We installed a paver walkway and repaired your front steps which you are having issues with again. At the time your existing steps were made out of a dry laid retaining wall system and was sloping, and you claimed it was doing it again. We took apart the steps, added additional gravel, compacted firmly and relaid the wall blocks over the stones base and glued the tops on with a landscape adhesive as instructed by manufacture. The system you have in place is not a good one for your situation with such a heavy sloped properly which we did not originally put in place but just preformed a repair on using the same blocks. I don't know why you would think we would guarantee a repair job for life when it's not even our original work. I might have told you that even if the work is out of warranty I would work with you, which I did. Last year we went back after the work we originally preformed was 4 years old and out of warranty. We preformed the repairs you asked for and didn't ask for a dollar in return, not even for material which you claim was our agreement. Also why is this your first review if you found us on Angie's list 5 years ago? This should be your 3rd update. Word of advice if you want a permanent solution that your not going to have to have maintenance done on every couple of years get ready to spend around 20 to 30k and get an engineer out there. He will evaluate your property and probably draw you up plans to rebuild the steps with solid masonry material mortared in place with footings 3 feet deep below frost line avoiding movement. The system you have in place right now is dry laid supported by a gravel base. With the frost heave and erosion when the gravel moves everything goes with it and that's why every couple of years repairs will have to be made on it."
Licensing
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