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A-1 Electric Co Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
No job too small, no challenge too great! We're here to make homes safe and more comfortable. Our specialty is wiring and problem-solving for existing homes. (We do not do industrial work.) We schedule appointments with you and call as we head over (to your cell or work number if you want). We're here to help you, not to sell you. Our web site has Helpful Hints to explain things about your house and give some troubleshooting tips. If a service call can be avoided, it saves you money and saves us time. NJ Elect. Lic. 8460 Additional tel #s: (908) 735-5577, (973) 966-8010, (908) 464-3773.
Business highlights
Emergency services offered
39 years of experience
Services we offer
TV & computer networks. We solve problems., Wiring & troubleshooting for electric power, heating, lights, phone
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7152 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 3% | ||
| 3% | ||
| 2% | ||
| 3% |
Showing 1-25 of 152 reviews
Debi B.
Jan 2024
I hired A-1 Electric Co. (in Bridgewater and Warren, NJ) to fix a burnt out junction box behind my wall oven. They were able to promptly schedule my appointment. Two electricians showed up at my house. They were pleasant and did a good job repairing the junction box. They were at my house for about 75 minutes. Unfortunately, I had a concern with their charges and how they handled it. They provided me an estimate beforehand of $295. Their website clearly states the following: "We do not exceed our estimates. We are very good at our estimates. Two things can add to a bill: 1.) additional items that you may add, or: 2.) unsafe wiring that should be corrected. In either case, we'll be speaking to you about it to get your approval. If the work goes better than expected, the bill will be less! Since we always have other customers to see, we don't need to create unnecessary work to fill the day." After the job was completed, they sent me an invoice for $480.96 plus tax (total of $512.82). I was very surprised and disappointed to receive the invoice in this amount. There was no extra or unexpected work that was required on the project. I contacted A-1 to express my dismay about the cost, especially because of the statement on their website about not exceeding their estimates. Their reasoning for the excessive fee was unacceptable to me. I've paid the bill; however, I would not recommend them to anyone, nor would I use them again in the future. I also suggested that they remove the statement from their website about not exceeding their estimates as it is not truthful, and they did not stand by their word.
Response from A-1 Electric Co Inc
"The work would have cost a lot less if it only needed the usual one electrician. It was a raised double-oven in a cabinet so it took 2 people to get it out and back in again. The repair wasn't difficult, the oven was. At least we had the least expensive helper to keep the price down."
Flora S.
Oct 2023
Be aware of this company. Their charges are ridiculous and if you question it they are rude and lack the ability to give you a correct breakdown of the invoice. Do yourself a service and shop around, lots of way better electricians out there. I sadly made the poor choice to hire them, very expensive mistake. I hired them to change a light in the kitchen, I paid their bill with no issues even though I felt it was high for the few minutes work. A fluorescent light was removed and the new fixture installed. The ceiling need it to be painted and while doing that the fixture fell down (guess not installed correctly- but they said was a manufacture issue) well, I called them back to re-install it but they couldn’t. Basically nothing was done but I was charged more than the first time even after I was told it will be a minimal charge amount (electrician words). Absolutely a rip off .
Response from A-1 Electric Co Inc
"We explained the reason several times why it cost more the 2nd trip. We installed it the first time for the price we said. After they took the fixture down for painting and couldn't reinstall it, we came back. It was a non-standard fixture and did not install normally. She wasn't sure what she wanted to do. We gave a temporary light so she could decide whether to get a new fixture or switch to a recessed light. She doesn't remember the conversations. She doesn't understand the emails. We finally suggested she contact someone else."
Kara C.
Jul 2021
I am thoroughly impressed with A-1. I got a response to my email within an hour and when we set up the appointment I was given a 2-hour window, a photo of the electrician who'd be coming to my home, and a promise of a text when he was on his way. Paul, the electrician, was friendly, knowledgeable and thorough. And when I asked him to troubleshoot a different issue, he was determined to figure it out, which I appreciated. All in all, a great experience.
Response from A-1 Electric Co Inc
"Thanks for the feedback. Once people see what we can do, other questions come up that we're more than happy to solve."
Linda M.
Oct 2019
The service was exceptional. It's the same people that I know for years. I know some of the electrician. They always told me in advance if they'll gonna come. They showed up on time and it was a positive experience.
Response from A-1 Electric Co Inc
"Thank you. We have a process that we constantly work on to keep customers informed and happy with the results."
Chris T.
Oct 2019
Excellent!! They're whole process. The foreman did the job. Prices was fair. They came on time and pleasant to work with .
Response from A-1 Electric Co Inc
"Thanks. We enjoy our work because it's we enjoy the relationship we get with our customers."
Mark S.
Oct 2019
Excellent workmanship, promptness and concern for the customer.
Maureen B.
Oct 2019
A-1 Electric is fantastic! They are prompt, professional and do awesome work! I have used them for years and I would never go with anyone else!
Les C.
Oct 2019
A-1 is the perfect example of how a company should be run. If I was offering a Master’s level class on business management and customer relations I would use A-1 as my example. The whole staff is seemingly schooled in helping manage customer expectations and follow up with hard copy quotations and ETAs on when to expect one of their very experienced electricians. I don’t write reviews very often but A-1 deserves a shout-out! Thanks for a job well done!
Christine H.
Jul 2019
Paul arrived promptly at the scheduled time. He was very friendly and knowledgeable in assessing the problem. Only the exhaust fan motor was an issue - Paul was very honest in stating there was no need to replace either the outside cover or the thermostat, which I greatly appreciated. He was very neat and efficient in his work - I was very pleased he had all the necessary parts in his van and could complete everything in one visit. I would definitely use A-1 Electric again in the future and am very comfortable giving them an extremely high recommendation!!!!
Paul G.
Jun 2019
Great job installing the fans. Everything looks and works perfectly. Install was not easy due to our small attic.
Amy L.
Dec 2018
fantastic!
Merv D.
Oct 2018
Very well and electrician was very knowledgeable and very efficient.
Response from A-1 Electric Co Inc
"Thanks. We try to help out customers to solve problems and understand what is going on."
Jack H.
Jul 2018
I hired A-1 electric to help checking a circuit breaker got tripped issue. They came out twice to work on the same issue, the 1st time they came out and flipped my circuit breaker without doing anything and my power came right back on. They spent 15 minuets and charged me $180. The same circuit breaker got tripped again, so I call them to let them know the same breaker they claim the have fixed got tripped again. They told me they would send someone. I thought they since is the same circuit breaker got tripped they would not have changed me, but when the came, they claimed the same circuit breaker got tripped is caused by an light bulb. The 2nd call they changed my $188. They claim those are two different issues. If you need a good electrician, look elsewhere. These people are not honest, they pretend to be nice and kind. The truth is they will try to bill you anyway they came and come up the invoice. Let My mistake be your warning. Spent your hard earned money elsewhere and hire a better company. Btw, I think some of the positive reviews might be written by either fake accounts or written by their families and friends. Good luck and I hope you don't get ripped off like I did. I will not recommend anyone to use this company.
Response from A-1 Electric Co Inc
"The information is quite mixed up. But the reader can be the judge. He tried to replacing his breaker but was not successful. We came out and corrected what he did and checked a fixture. Everything was working so we left. (He says now we should have stayed to check things that were working. We could do that and bill more but most customers think we should keep the bill down by not spending time after we fix a problem.) He had a problem again, and when I got there, I asked if he had turned off all the lights on the circuit. (Earlier problem may have involved a bad bulb.) He said yes. The breaker kept tripping so I started checking and found a light still turned on. I turned it off and the circuit was fine. (It was a bad CFL bulb.) We first billed the 2nd trip as a separate job but then changed it to act as though we hadn't left after things were working during the 1st trip and had kept checking (things that were working). (with tax under $280). Either way, he would have had to pay for the time it took to find and fix the problem. He thinks we should have spent more time during the first trip but acts like it wouldn't have cost him more to spend time checking more. Oh well."
Tom M.
Jul 2018
Jason was the electrician. He was punctual, professional, friendly, and knowledgeable. He explained what needed to be done and why. I am very satisfied with the job that was done.
Response from A-1 Electric Co Inc
"Thanks for the review."
Luke H.
Apr 2018
To address remediation required for a home sale, I was referred to A-1 Electric. The process of obtaining an estimate was very easy, and scheduling an appointment was also very efficient. Paul, the electrician, was very friendly. He answered many of my questions as he did the work. I was very pleased with his work, and would highly recommend this company.
Response from A-1 Electric Co Inc
"Thanks for the review. We do enjoying helping and making the process easy and informative is a key part."
Paula O.
Feb 2018
Fantastic service and quality work. I used A1 electric extensively 25 years ago. They were outstanding then and still are. They arrived on time, and as always, found the most creative way to install the light without ripping up my ceiling. I wouldn't consider using any other electrician ....
Response from A-1 Electric Co Inc
"Our goal has never changed: being helpful to others. Sometimes it's harder, sometimes it's easier. But we always enjoy the satisfaction of being recognized for our efforts and results. Thank you."
CSW S.
Feb 2018
I could not be happier or more enthusiastic about every part of my business with this company. The owner returns calls the same day. Cyndy manages the office with rare efficiency and good humor. The guys in the crew are professional, friendly, helpful, and very competent. They're neat, too - no mess left behind. They show up on time, work without fuss or breaks, do what they said they'd do and, when they leave, everything works. Their invoices are detailed and they charge only for what they do. And you can pay on line, too. I'd also note that, of the 7 other local electricians I tried to contact before I lucked into a friend's help, not one of them bothered to return my messages either on line or by phone. This brutal experience suggests that A-1 is even better than I think . . .
Response from A-1 Electric Co Inc
"Thanks for noticing. We try to help and are proud of our results. It's nice to see it recognized. Jobs sometimes have bumps along the way and adapting is part of the work."
Pam L.
Jan 2018
Great experience until at end of service i asked for paul to look at 2 outlets. One was cross wired and one had a broken trip button. Apparently there is a flat rate fee for outlet repair of $225. He didn’t mention that before looking at the outlets. Took him 15 minutes. Since he was already there on a call for a free estimate unrelated to the outlets, I assumed I wouldn’t be charged for an additional service call. Tried to negotiate a better price, but wasn’t given the courtesy of a yes or no response. I would recommend based on high marks for experience and ability, but I would suggest you have a firm quote on paper before letting him do anything. Otherwise you may be in for some sticker shock.
Response from A-1 Electric Co Inc
"I'm disappointed. I went to examine a home inspection report issue about possible aluminum wiring. I checked (4) panels and then wrote up a report/statement and sent if the next day for the lawyers that the wiring was fine and why. While there, we also corrected the mis-wired GFCI outlet and another defective GFCI outlet that she had me look at while I was there. We never discussed any repair work beforehand on the phone so I didn't go into what the costs are for repairs. We agree that knowing the costs ahead of time is best which is why we typically give estimates by phone and email before even getting to the house. We're used to customer being quite happy with the results, especially when it is so quick and thorough."
Amit S.
Dec 2017
very well. above and beyond.
Nelson T.
Nov 2017
A-1 Electric does outstanding work and was a pleasure. I would use them again and recommend them.
Response from A-1 Electric Co Inc
"Having good relationships with people motivates you to do your best for them. We enjoy getting to know our customers and helping them in their homes. Thanks for the review."
Cathy R.
Oct 2017
I liked that they sent the same electrician so that he already knew the work that was done previously and knew the house.
Response from A-1 Electric Co Inc
"It's a good idea to have the same person. But if that's not possible, we try to keep very good records on file and also just talk to each other when someone else is going."
Steve B.
Oct 2017
They showed up on time, completed the work in a timely fashion, explained the work they had done, and cleaned up after themselves. The prices are fair and they are very easy to work with, will definitely use for any future electrical needs.
Response from A-1 Electric Co Inc
"Thanks for noting everything. There are a lot of little steps in being thorough. The key is remembering what we'd like to see done if we had someone come into our own home."
Alan B.
Sep 2017
One of the guys, they have a small staff, and I get the same guy every time and he is great.
Response from A-1 Electric Co Inc
"Good follow-up is a key part of what we do. Being reliable is not a one-time event.."
Alan B.
Sep 2017
If I am not satisfied, I know who I want working for me and who I don't. If it is an electrical thing, I call this guy, I don't even think about it. I don't even price it around.
Response from A-1 Electric Co Inc
"Thanks again."
Donald B.
Sep 2017
unknown
Response from A-1 Electric Co Inc
"Thanks for appreciating what we work to do. It's always a pleasure to work with customers over the years."
Licensing
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FAQ
A-1 Electric Co Inc is currently rated 4.7 overall out of 5.
A-1 Electric Co Inc accepts the following forms of payment: CreditCard
Yes, A-1 Electric Co Inc offers free project estimates.
No, A-1 Electric Co Inc does not offer eco-friendly accreditations.
No, A-1 Electric Co Inc does not offer a senior discount.
Yes, A-1 Electric Co Inc offers emergency services.
No, A-1 Electric Co Inc does not offer warranties.