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Rettinger Fireplace Systems Inc

4.7(
34
)
Cabinets Installation, Cabinets - Repair, Brick or Stone Fireplace - Install,

About us

Located in Voorhees, New Jersey, Rettinger Fireplace Systems is a family owned and operated retail/wholesale hearth shop offering a complete line of wood, gas and pellet burning fireplaces, stoves, and inserts. We build our own custom mantles and surrounds. Family owned & operated. Financing available. Cost is determined by the job. Additional phone - (856) 783-5501. Additional fax - (856) 753-5353.

Business highlights

30 years of experience

Services we offer

& Pellet Burning Fireplaces., Gas, Wood

Accepted Payment Methods

  • CreditCard
Reviews
4.734 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
6%
2
6%
1
0%
Write a review
Showing 1-25 of 34 reviews
Susan B.
Feb 2021
5.0
Yes, I recommend this pro
$1,400
Work not done. Still getting quotes.
Frederick H.
Mar 2020
5.0
Yes, I recommend this pro
$215
Service was thorough. Corrected a long standing issue.
Viola K.
Feb 2020
5.0
Yes, I recommend this pro
It went very well. The guys went over and above locating the part I needed to get the job done. I really appreciated that. All is working just fine now.
Angela G.
Dec 2019
5.0
Yes, I recommend this pro
They replaced some parts and we haven't had a problem since. They were courteous and price was reasonable.
James G.
Dec 2019
1.0
No one contacted me.
Tracy N.
Jan 2019
5.0
Yes, I recommend this pro
This company is very professional, has a beautiful showroom and all the people that work there are very helpful. Lee Pinardo god the extra mile to get the job done right! T. Newport
DAWN M.
Oct 2018
3.0
Yes, I recommend this pro
Salesman was great, they messed up installation day and time. Made another date to install and they were on time but they had run into problems and grumbled some.
Mitchell K.
Nov 2017
5.0
Yes, I recommend this pro
Very good experience. The tech was knowledgeable and responsive to our requests. He left the site clean. Both fireplaces are now working well. We will certainly use them again.
Janis H.
Jan 2017
5.0
Yes, I recommend this pro
$280
It went very well. Not only was my problem fixed and fireplace cleaned, but I got a lot of information about my fireplace from the technician.
Herbert S.
Jan 2017
5.0
Yes, I recommend this pro
$5,000
Our experience with Rettinger's and their representatives, Ken and Alyssa was excellent.
Russell G.
Apr 2016
5.0
Yes, I recommend this pro
$200
unknown
John B.
Apr 2016
5.0
Yes, I recommend this pro
$250
unknown
E. L.
Apr 2016
5.0
Yes, I recommend this pro
$350
unknown
Matthew B.
Dec 2015
5.0
Yes, I recommend this pro
$195
On time, thorough job cleaning and prepping fireplace for the season. Tested the gas line and ignition.
John L.
Nov 2015
3.0
$358
Installation went fine.  In fact, took less than 15 minutes.  The Skytech Model 1001-A is a basic on/off receiver with a remote.
Installation consisted of replacing 2 wires to the gas valve.   YouTube shows 2 preschool children completing the exact same job
in about 10 minutes.
Skytech Model 1001-A  Available in Amazon New for $70.00 for both the remote and receiver. 
Quality of the product seems to be ok.  Just a basic entry level  on/off switch
Labor Charge is $185.00 ( for the first 60 minutes)..
Parts Cost:         $150.00 Remote w/basic on/off receiver 
                 Tax    $  23.45
                           --------------
    Total Charge   $358.45
These charge are a disgrace.


Jude C.
Nov 2015
5.0
Yes, I recommend this pro
$190
The young man arrived and promptly went to work.  He was courteous, friendly & professional.  He spread a drop cloth before beginning and he cleaned up after he was finished.  I have used this company in the past and have always been pleased with their work.
Laurie W.
Oct 2015
5.0
Yes, I recommend this pro
$900
unknown
Nathan S.
Oct 2015
5.0
Yes, I recommend this pro
$250
unknown
Donna P.
Jun 2015
5.0
Yes, I recommend this pro
$4,000
Angie was very help and responsive to all our questions.
Frank D.
Jun 2015
5.0
Yes, I recommend this pro
$4,900
unknown
Pamela H.
Jun 2015
5.0
Yes, I recommend this pro
$198
unknown
Patrick H.
Jun 2015
5.0
Yes, I recommend this pro
$2,700
unknown
Response from Rettinger Fireplace Systems Inc

"[Member Name Removed], It was my pleasure working with you and I thank you for your patience with getting the job complete after a slight snafu with the valve on the burner! We are thrilled it all turned out so well for you! Thanks for the awesome review!"

John K.
Mar 2015
5.0
Yes, I recommend this pro
$1,600
Dan Schmidt was the salesman. We could have asked for better or more cooperative.
The installation was prompt, and we are very pleased with how it works,
Response from Rettinger Fireplace Systems Inc

"It was our pleasure working with you as well, (Member Name Removed)! Dan is a valued employee and we're so pleased he met all your needs in making your purchase! Be sure to stop back and see us from time to time!"

Dwight S.
Jan 2015
5.0
Yes, I recommend this pro
$237
Excellent.It was very refreshing to find a company like Rettinger in this day and age.  The sales person Alexis was extremely knowledgeable about the product and was very caring about our (my wife and I) situation and needs. She took her time in explaining the difference between vented and non vented gas fireplaces. She showed us a large selection of different fireplaces and took her time explaining the difference to us, letting us ask questions and answering all questions thoroughly so we understood the answer. Most salespeople today don't take the time to do this. We appreciated it very much. Our situation was whether to replace or repair our current fireplace. There was no pressure from Alexis on our decision.  We decided to first try repair because of cost.  She set up an appointment with Rettinger's repair department for the next day.  Craig, the repairman called us first thing in the morning and gave us a 2 hour window in which he would show up.  He arrived right on time and in minimal time diagnosed and fixed the problem.  The cost was very reasonable.  When it comes time to replace our fireplace I will definitely buy it from Alexis at Rettinger Fireplace System. I would recommend Rettinger to everyone who is looking for a reliable caring company who provides excellent service.
Response from Rettinger Fireplace Systems Inc

"It was my pleasure working with both you and your wife. Our whole staff understands that the average customer walking in our doors needs to be educated about the offerings in the hearth industry to understand and decide which product works best for them. I'm so glad Craig was able to get your current fireplace up and running! We're here when you're ready to replace the unit as well. Thanks again!"

Jamie P.
Jan 2015
5.0
Yes, I recommend this pro
$5,000
Rettinger's was a pleasure to work with from the beginning. After viewing their showroom and asking questions it was obvious they were very thorough and efficient. They explained the necessary steps to get a permit for the work and even wrote detailed steps that needed to be completed. They provided all necessary paperwork I needed for our permit. They were very responsive with any questions and made sure all measurements were exactly correct before ordering the product. They even came out the Saturday before Christmas so we could have our fireplace running on Christmas Eve!  We passed the final inspection without a problem. They made a complicated process much easier by their efficiency.
Response from Rettinger Fireplace Systems Inc

"Hi (removed member name)! Thanks for the awesome review! It was our pleasure working with you as well! I know it got a little tricky during the ordering process and all of us trying to decide if the custom faceplate was the way to go, but I'm so glad it all worked out perfectly and that we waited the extra 3 weeks to get the custom faceplate! The best part was that we were able to get it installed prior to Christmas! Thanks for the beautiful picture as well! Stay warm!"

Showing 1-25 of 34

Licensing

State Contractor License Requirements

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FAQ

Rettinger Fireplace Systems Inc is currently rated 4.7 overall out of 5.
Rettinger Fireplace Systems Inc accepts the following forms of payment: CreditCard
No, Rettinger Fireplace Systems Inc does not offer free project estimates.
No, Rettinger Fireplace Systems Inc does not offer eco-friendly accreditations.
No, Rettinger Fireplace Systems Inc does not offer a senior discount.
No, Rettinger Fireplace Systems Inc does not offer emergency services.
No, Rettinger Fireplace Systems Inc does not offer warranties.

Contact Information

476 Centennial Blvd, Voorhees, NJ 08043

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