Riggins Oil

They always bring the oil when they say they will. They have been great I have used them for 25 years. They stand behind their work and are very reputable.

We have used Riggins for our oil furnace maintenance and to supply oil to our home for many years. When we decided to upgrade to a more efficient system we contacted them, along with two other contractors, for assessments and bids. Although Riggins' representative missed the first appointment due to a mix-up at the office, he arrived promptly for the second one and spent a couple of hours with us, going over our current system and explaining the options to us, the systems Riggins carries, and why they chose those brands and models for their customers. In examining our current setup he noticed a whistle in one of the registers and told us that we needed an additional one to prevent this from occurring. He also evaluated the system in the basement and made a couple of suggestions there as well. Of the three contractors we met with, Riggins' representative spent the most time with us, evaluated our needs the most thoroughly, and seemed genuinely interested in our situation. When we received the bids Riggins' was the highest, but this was due to their choice of the ThermoPride furnace, which is higher end. They also proposed an American Standard heat pump, which gets good reviews as does their furnace choice. In addition, Riggins' bid included adding a register to our existing system. The second highest bidder offered an AirTech furnace, which lacks some of the advantages of ThermoPride. They mentioned that the cost would be $1000 higher with a ThermoPride instead, thereby making the two bids comparable but without the additional register. The third bid was the least expensive but involved a ComfortMaker furnace, which we didn't want. That contractor's representative spent very little time at our house and his evaluation was perfunctory. We were very impressed with Riggins' assessment, and since we have always been extremely satisfied with their service, we chose Riggins for our new system.