American Carpet South, Inc./ Home Depot

- Home Depot did not have flooring materials ready for American Carpet South, Inc. (installer).  I bought flooring from Home Depot and they subcontracted the installation.
- Installer showed up 3 hrs. late to begin work, and rushed through the placement of ceramic tile!!!!
- Upon removing old linoleum some water damage and mold was on sub-floor.  I asked if that would be a problem, and if sub-floor should be replaced.  Installer assured me that a little mold was normal.  I promptly got a bleach/water solution and cleaned mold, because he was not going to.
- Installer scraped/scratched my wood floor in hall with his knife cutting the tile back-board.  He worked in a hurry and was careless.
- Installer was sloppy with tile placement around the edges of room.  He placed grout where tile should have been put down.  He left voids in the placement of grout.
- Bathroom door scrapes tile floor in one section, which I will have to plane to correct.
- Upon making complaint to American Carpet South, Inc., they sent inspector.  I voiced complaint of things that were not done well.  He assured me they would be corrected by installer.
- Installer arrived 1.5 hours late!!!!!  I told him I did not want him to do the repairs, and requested from home office another installer.
- Inspector and same installer showed up another day to make corrections.  My girlfriend was home, or else I would have not let the corrections be done this sloppy installer.  Most of the corrections were made, some not.
- American Carpet South, Inc. home office are polite and assure you they want to be rated a '10', but they are not organized having one manager handle my complaints.  I spoke to several people and had to explain my concerns over and over again to different people.
-Home Depot bares some responsibility for a job poorly done.