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Dial A Mop House Cleaning Service

Maid Service, Post Construction - Clean-up, Window Cleaning,

About us

We have built our business and reputation by delivering quality service for one client at a time and we'd like to earn your loyalty, too. Give us a call today or submit an online request to have your personalized free, no obligation cleaning consultation. Call our office or visit our web site for a complete list of towns we service. Gift cards in any denomination. Offering weekly, bi-weekly and monthly services such as spring cleanings, move-ins/move-out cleans, post construction cleaning, model home cleanings, and limited window washing.

Business highlights

21 years of experience

Services we offer

Housecleaning. Window cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.853 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
0%
1
4%
Showing 1-25 of 53 reviews
Janice L.
Mar 2017
5.0
Yes, I recommend this pro
Good service

Donna P.
Nov 2016
5.0
Yes, I recommend this pro
$130
The first service had five people doing a complete top to bottom cleaning. We have been using the weekly service since then and the service is awesome. Above and beyond what I expected!

Rick P.
Nov 2016
5.0
Yes, I recommend this pro
$114
They consistently do a great job and my house looks and feels very clean. The ladies who come to the house are very friendly and follow instructions well. After a visit or two, they just know what to do. The office staff are accessible and responsive. I like the fact that the people who clean follow a checklist to assure nothing is missed.

MARY J.
Oct 2016
1.0
$219
I was ripped off. Money taken from my account and I didn't have the service done! Rate of F for Professionalism is for Rita the owner. Staff that came to our home were very pleasant.
Response from Dial A Mop House Cleaning Service

"Hi, Thank you very much for taking the time to review our company. Your input, and the feedback from all of our clients is vitally important to us and we always want client expectations to be met. First, my most sincerest apologies for giving the impression that I was shouting at you. That was not my intention at all. I always want all of our clients to know how important they are to us, and that we care about their needs greatly. I do have a loud voice and I will make a point to be more aware of that because this is not the experience we hope anyone to have. In regards to appointment scheduling and cancellation fees we do our very best to accommodate special circumstances when we can, and still maintain our commitments to our employees regarding promised hours and last minute cancellations, etc. For this reason we have a cancellation policy that's explained to each client verbally and in our service agreement that we must have 72 hour notice for cancellations, because of course we have held staff time in reservation, and turned away other business in doing so. That being said, it sounds like there was a lot of misunderstanding, and we would like you to be happy, so please contact us offline and I will work with you to find a solution that you are happy with."


Nicole L.
Sep 2016
4.0
$600
They did end up breaking a couple of things and didn't tell me. When I called, the person I spoke to said it was impossible, but she wound up giving me the cost of the things. They could've just said something, instead of side stepping it. They did remedy the situation. 

Quality was very good.

Mari C.
Sep 2016
5.0
Yes, I recommend this pro
$320
I just had my 7th bi-weekly cleaning  (after an initial deep clean of my whole house) and I can honestly say that I am very happy (having had a previous company).  I wish I found Dial A Mop last year! From my first contact with Cristina, to meeting the crew the day of my deluxe cleaning, and 7 cleanings so far, the whole experience has been a pleasure.  They are responsive to my wants and needs, and very professional but friendly too.  I've even stopped by the office to drop off my house key and the office is so lovely! This company knows what they're doing, that's for sure.  My stress levels have gone way down with Dial A Mop taking over keeping my house clean.  I even had the inside of my refrigerator cleaned on my last cleaning and will have my windows done next.  They work with me and my budget and I am just so grateful for them. Thanks, Dial A Mop, You're a dream come true!  

Jessica T.
Sep 2016
5.0
Yes, I recommend this pro
$130
Wonderfully.  They are very professional and do a great job cleaning!!  I am very particular, so I highly recommend them.

ROBERT K.
Sep 2016
5.0
Yes, I recommend this pro
$135
We have been using Dial A Mop for about six months. The key to operating a successful business starts at the top with management and both Rita and Christina have excellent management skills. They worked with us to rectify a scheduling issue we had at the beginning and a cleaning technique. Their cleaning technician teams arrive with a Lead Technician. We have found them to be consistent with the cleaning and they pay great attention to detail. They ensure that they have completed all of the items listed on the lengthy Dial A Mop Cleaning Check List and present us with the completed list before they leave. Both management and cleaners are friendly, reliable and act in a professional manner.

Jennifer A.
Aug 2016
5.0
Yes, I recommend this pro
unknown

NEIL S.
Aug 2016
1.0
$125
For two years things went very well. We were a happy client and happy with the staff and management. And then, POW. Out of the blue we get a call from the management of the company saying that they would no longer service us. We ask too many questions of the staff, and were rude. Wow, the past weeks service for us was no different than any of the last two years. My wife is always friendly with the staff, asks about their status, and generally chats with them a few minutes before they start their work. I've never heard a cross word from my wife or the friendly hard working staff. Something has changed at Dial-A-Mop, and I do not know what. But some how they were willing to drop a happy $3,000/yr client. Where before this incident I could highly recommend them, but not now, sigh. We have hired another firm and will let you know how that goes after a while. My "F" ratings are for the management, not the staff.
Response from Dial A Mop House Cleaning Service

"We understand and share in your disappointment. In twelve years of business can't say as we've ever come across this before. We are equally disappointed."


Cheryl K.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Jeanne M.
Nov 2015
5.0
Yes, I recommend this pro
$135
unknown

Helen S.
Sep 2015
5.0
Yes, I recommend this pro
.

Nancy C.
Jul 2015
5.0
Yes, I recommend this pro
$149
I have Dial A Mop come to my home bi-weekly.  They are always on time and always friendly and professional. Usually 2-4 girls. They don't just dust, vacuum, and mop, they do such much more.  They have a cleaning check list with approximately 75 tasks on it to be completed in your home that is especially designed for each room.  Bathrooms are scrubbed, vanities are washed, towel & paper holders are dusted.  My baseboards and ceiling fans are cleaned.  They even shine up my washer and dryer. My hardwood floors throughout my home look like new.   Anything you need them to do is as simple as asking.  They are so accommodating.  I have had previous cleaning services that either broke things in my home or unfortunately stole from me.  I have been using Dial A Mop now for 4 months and I am so pleased with their services. I highly recommend them.

Dawn C.
May 2015
5.0
Yes, I recommend this pro
$113
I hired Dial A Mop after another cleaning service seem to not being cleaning as well as they did in the beginning.  The other company let my dog out of the house and didn't look for her.  That was the final straw for me.  I needed a new cleaning service that would respect my house and my pets.  I met with Rita, the owner, for a quote and she was interested in exactly what we were looking for in a cleaning service.  They were hired and came out and did a deep clean and have been cleaning our house on a bi weekly basis ever since.  I would highly recommend Dial A Mop to anyone looking for a great cleaning service.

Michael B.
Jan 2015
5.0
Yes, I recommend this pro
$125
We think they are fabulous, they do a nice job.  We've been using them for about a year and my family is very satisfied with their service.

Donna C.
Dec 2014
5.0
Yes, I recommend this pro
$156
unknown

Tye J.
Nov 2014
5.0
Yes, I recommend this pro
$110
I have to say that first I was a little worried about having someone come and clean my home as I have always done this, the staff eased my mind on this and I was able to relax and have my home cleaned professionally.  I was shocked by the excellent cleaning job that was done at my house, the staff cleaned areas that I have honestly not had time to take care of for quite some time.

William B.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Robert G.
Oct 2014
5.0
Yes, I recommend this pro
$140
I can be be very picky when I chose and utilize a vendor, especially on who will be in my home on a regular basis.  I can say without hesitation that Dial-A;Mop is one of, if not, the best vendor/provider I have had the pleasure of using.  Rita does an initial inspection of the home, schedules a time fr an amazingly thorough initial cleaning and then works with you on a schedule (as often or infrequently as you like) that perfectly fits your needs.  A few days before the scheduled appointment, you receive a call or e-mail reminding you of the cleaning.  That all occurs BEFORE the actual cleanings take place.  Then, from that point forward and as you have scheduled, a team of true professionals spend hours making your home look better than it ever has before.  My home is set up so that certain rooms are cleaned each time, other rooms are cleaned every other time and a third tier of rooms are cleaned only when requested.  Customization is no problem.  Each scheduled room is thoroughly "worked over" top to bottom, but then, each cleaning, a single room is identified for an even more intense cleaning.  Long and short, Rita and Dial-A-Mop are the best I have come across and they have my highest recommendation.

Juanita C.
Oct 2014
5.0
Yes, I recommend this pro
$270
I set up cleaning every two weeks. Excellent.

Marcus D.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Deborah S.
Sep 2014
5.0
Yes, I recommend this pro
$120
unknown

Mary H.
Sep 2014
5.0
Yes, I recommend this pro
$136

No complaints! We have a large house and they do a very good job.



Elisa M.
Sep 2014
5.0
Yes, I recommend this pro
This is the best cleaning service I have ever used.  They are professional, do a great job, never mess anything up, and have great communication.  You can easily contact and set up things online.  You get a team of thorough and efficient workers who are extremely pleasant.  I highly recommend!
Showing 1-25 of 53

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dial A Mop House Cleaning Service is currently rated 4.8 overall out of 5.
Dial A Mop House Cleaning Service accepts the following forms of payment: CreditCard
Yes, Dial A Mop House Cleaning Service offers free project estimates.
No, Dial A Mop House Cleaning Service does not offer eco-friendly accreditations.
No, Dial A Mop House Cleaning Service does not offer a senior discount.
No, Dial A Mop House Cleaning Service does not offer emergency services.
No, Dial A Mop House Cleaning Service does not offer warranties.