Michael J Ross Electric

Goes pretty good, job was done timely and passed township inspection

I called Michael J Ross after another electrician had come to my home, tried to diagnose the problem, ran out of ideas, left and didn’t come back. Michael said he’d come first thing (he did), was ready to work, and got to it. He was friendly, personable, and most importantly, knew his craft. He went 10x further than the other electrician in troubleshooting the issue, and had solutions. He was quick, efficient, and accommodated all of my questions and issues. Long story short...many people have the same job, but some are better at their job than others. Michael fixed an issue that had been plaguing us for 2 weeks, and did it quickly, efficiently, and with confidence. He’s earned my trust and I would recommend him in a heartbeat (and I am not an easy sell), If you have issues, home or commercial, you won’t go wrong calling Michael J Ross, Electric.

There were quality issues with the work performed and there was a minor billing error. When I reported the issue to the company they initially agreed to fix the defects and refund the overbilling amount. But actually they argued about the defect and I have yet to receive the refund. The email correspondence became downright nasty and included advice about life in general (how crazy). The work was approx. $2,400.00 worth of electrical work in our kitchen as part of our kitchen renovation project. I WOULD NEVER USE THIS COMPANY AGAIN - EVER!!