Mercer County Chimney Services
About us
Hello I'm Raymond Bond the owner of Mercer County Chimneys. I have three employees including myself. I try to make it out to every home with the guys unless I'm with another customer . Myself I have over thirty years chimney sweeping. We all wear booties over are boots at every home. We try to educate every customers on their chimneys; things they should address immediately and things that may be able to hold off on. Our service call fee is $300.00 this includes an inspection of all accessible area of the chimney. We will take pictures of the chimney from the roof, including flashing, attic, fireplace and basement. Includes running a camera inside the flue to get a full picture of the entire chimney system. We will send you a full digital report with our pictures with our recommendation to your email address. At the end of the inspection we spend the time to explain each area of the chimney. If there is problems with chimney we give a formal written estimate with ways to address those problems. Fireplace, oil flue, and gas flue sweeps are $300.00 and this is a complete sweeping of the interior flue of the chimney and includes the video scan inspection of the chimney once sweeping is complete. Any question or concerns please feel free to contact us any time.
Business highlights
Services we offer
Damper, caps, fireplace sweeps, gas flue sweeps, masonry repairs & dryer vent sweeps., oil flue sweeps, re-linings, rebuilds, water proofing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 5% |
"I apologize that our visual evaluation of your system was not good enough for your insurance company. We do offer a level 2 inspection that would include a more thorough inspection of your system. I am also sorry that you felt I was unprofessional in any way. If I was late for our appointment this is only in rare situations and I honestly try to be on time for every appointment because I know how valuable your time is and know how frustrating it can be to wait on a contractor. I hope you will accept my apologies and I will try to improve our services to better suit all of our customers needs. Thank you Raymond James Bond"
I was not only pleased with the work done but was impressed with the honesty and professionalism of the service man.
"Thank you for the kind words. I really appreciate the time it took for you to write. we always try to give everyone the best solution to they're venting problems weather that be fixing the chimney or install a unit that is direct vent. I will do my very best to be the best. Thank you again."
"Thank you for taking time out to review our company. I a pleased to know we are keeping up with are customer relations and still providing a quality service. Thanks again James"
"Thank you very much for your kind words. I wish you the best in Washington D.C. It was an absolute pleasure working on your home."
We discovered that our gas fireplace was somehow leaking water into our basement. James from Mercer Chimney came out in freezing temperatures, inspected both my fireplaces (even though I was only having problems with one), took pictures and explained to me what was going on in a way that I completely understood. A prior contractor had installed the wrong caps on my fireplaces, drilling holes through my custom chase covers and voiding the lifetime warranty. Water was entering as a result.
I had another chimney contractor come out to look at the unit before James who told me the same thing. However, that contractor would not perform the repair unless I paid $350 for a complete inspection which would not be creditable towards any service ultimately performed unless it was a complete fireplace replacement.
James recommended that since both chimneys had the same problem both should be replaced. I didn't want to incur the full cost now since the other chimney wasn't leaking. James discussed options with me and I decided to do the "full" job on the leaking chimney and solely replace the cap on the other unit since this was a safety issue. I waited to write this review to ensure that there were no leaks - one very wet February later, not a drop of water in sight. James is very pleasant and professional. Mercer Chimney is now my contractor of choice for all my chimney needs.
"Thank you for your kind words. I appreciate your time to review us. My rewards are continue to satisfy each customer I come in contact with."
"Thank you for taking your time to review our business. We appreciate all the feed back on our business. We are extremely happy that you were satisfied with our service. We will keep up the good work. Again Thank you James."
"Thank you for your time to review our company. We try to give the best solution to the problem for the home owner. We appreciate all the kind words you shared about us."
"Thank you for an excellent review of our company. We really appreciate working for you and hope your review helps others choose our company so we can provide them with excellent service as well."
"Thank you for taking your time to review our company. We are trying our best to provide the best service in our industry. It is most important to us that we help in educating you on your chimney system. Again thank for your time"
"Thank for taking the time to review our company. We hope it helps others clients in selecting a great service. We pride our selves on treating your home as we would want ours treated."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
59 Englewood Blvd, Trenton, NJ 08610
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