We are an old style mom and pop business. Every job is personalized to our customers needs. We clean and care for your house and respect it like we do our own.. We know how busy life can get so let us save you time and have you house sparkling when you come home.
Housecleaning.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
0% | ||
0% | ||
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11% |
It was a bad experience. Many things were overlooked. Cleaning the kithcens counter for 1, they never moved 1 thing on the counters. Behind the furniture there were dust balls, that was over looked in every room and there were only 2 1/2 rooms that had furniture in them, the other 2 rooms were bathrooms. They didn't clean behind the couch, under the hutch, or the TV stand. They didn't clean on top of the hutch, or behind the bed, or under the dresser, it was so disappointing. After that. I checked the bathroom and the toilets there was dirt on the baseboards and toilets. The counter in the bathroom was sticky & streaky. The shower was also streaky & had dirt in every corner of the shower. I spent 90 minutes to clean what they neglected.
The house needed a through cleaning, which was discussed at the initial conversation, however I got the feeling that they had only a small window of time and that they would do what they could in the time they allotted for my house.. I contacted them via text & they never offered an apology or made an effort to come back t correct the poor cleaning. I also asked for partial refund which I thought was more then fair, they did work for 2 hrs & used their own supplies. however, to date I have never heard back or received any sort of compensation. Don't get me wrong they are great for a quick cleaning but anything more then that is beyond their scope.
"I so sorry [Removed member name] feels this way. We did everything she asked. We also ask her to check all our work and she was so excited during and after everything was completed. She scheduled appointment in two weeks. [Removed member name] kept saying how amazing it looked. Then she texted us about an hour later all confused and asked for a refund. We tried to reach out to her by phone several times to resolve this problem. [Removed member name] never returned call...."
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