About us
Lester Glenn Subaru is a family-operated new, used and certified pre-owned dealership located in Toms River, NJ. The Lester Glenn Subaru store first opened its doors on Route 37 in Toms River in 1992, however, the Lester Glenn Family of Dealerships has been serving New Jersey since 1956. From our factory-trained technicians, to our patient and accommodating sales team, Lester Glenn Subaru's goal is to provide an unparalleled vehicle purchasing and servicing experience. Our dedication to customer service is the foundation of our organization and what we refer to as the Lester Glenn Experience. Experience the way car buying should be, experience Lester Glenn!
Business highlights
33 years of experience
Services we offer
New Subaru vehicle sales, Certified Pre-owned Vehicle Sales, Pre-owned Vehicle Sales. Vehicle repairs and maintenance including air conditioners, brakes, tires, rims, battery inspection, belts and more!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 5
Assorted photos uploaded by Lester Glenn Subaru
Reviews
4.212 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 8% | ||
| 0% | ||
| 17% |
Filter reviews by service
Showing 1-12 of 12 reviews
Lawrence Y.
May 2018
Auto Service
good- met expectations
Carol U.
Apr 2017
Auto Service, Auto Sales
Wonderful. Working with Mark Bellotti was a delight.
Nova T.
Nov 2016
Auto Sales
They went out of their way for us. For me, the price was too much, but it's not too much for today's day and age. We got it without interest. They were professional. It was a good experience. They were courteous, they were encouraging, they weren't pushy.
Nova T.
Nov 2016
Auto Service, Auto Tires
unknown
Bonnie T.
Mar 2016
Auto Service
unknown
HERMAN F.
Dec 2013
Auto Service, Auto Sales
....brought my 06 Subaru up from Florida....needed an oil change...first time at this dealership....after waiting two hours for the oil change they informed me they had to do manufacturer recommended service updates (although I bought this used car from a Subaru dealer in Florida two months before)...also informed my the car had a blown head gasket that would require a repair costing about $1500....my first and last time for these clowns.....STAY AWAY
Response from Lester Glenn Subaru
"Dear Reviewer, As this pre-owned vehicle was not purchased at our dealership, we would not be able to verify the quality of the vehicle. As every other vehicles that comes through our service department, we perform an inspection on the vehicle to make sure it is in proper order for you. We put our customers satisfaction and safety first and would be doing a disservice to you and your safety if we did not make sure your vehicle was running as it should. Sincerely, Lester Glenn Management Team"
Joseph H.
Sep 2013
Auto Service
I received a recall and upgrade letter from Subaru (The Company was very punctual and efficient about it.) LG Subaru (Kathy) got me an appointment within the following week. Suggested the Oil change because <1000 miles before it was due and I have problems getting there.
They gave me a ride home instead of the available loaner because I didn't need it and the courtesy inspection is always free. Then they picked me up when the car was finished.
They gave me a ride home instead of the available loaner because I didn't need it and the courtesy inspection is always free. Then they picked me up when the car was finished.
Response from Lester Glenn Subaru
"Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your vehicle well. Sincerely, Lester Glenn Management Team"
Janet C.
Sep 2013
Auto Service
went very well. very clean, professional and courteous.
Response from Lester Glenn Subaru
"Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your vehicle well. Sincerely, Lester Glenn Management Team"
Arnold S.
Sep 2013
Auto Service
car woking good
Response from Lester Glenn Subaru
"Thank you for your review. We will look into how we can improve on our punctuality to better serve our customers. Sincerely, Lester Glenn Management Team"
DALE O.
Aug 2013
Auto Sales
My experience with them was mediocre. I'm in a special program so that wasn't a problem. The salesman was no longer there. They're not talking. I'm happy with the car basically. But i think they put all these special things in them like the mats for the car and some of the things I said that were important to me like the satellites. When they got the car ready, it wasn't there. They're not returning phone calls either. Once they get the money, they kind of washed their hands off. They pressured me into buying something I didn't want like the protection program that they have. I mentioned specifically that I don't want to sit there and listen to all these because I wasn't buying anything extra but they did it anyway. I said "no." I've been dealing with the manager and I've been going back and forth with them. I had to call them to find out about my plate. They called me and I checked my messages everyday. The salesman was good. He was a nice guy. He was doing his job but basically, he was easy to deal with. The price was okay. I got most of what I wanted in the car. I don't know yet how the service department is.
Response from Lester Glenn Subaru
"Thank you for taking time to review our Subaru dealership. We will use this to improve our customer satisfaction. Sincerely, Lester Glenn Management Team"
Adria R.
Jul 2013
Auto Sales
Steer clear. We went there to purchase a vehicle after being quoted a price over the phone. When we arrived, we test drove the vehicle then sat with the salesperson to finalize the deal, checkbook in hand. We drove 40 minutes to get there. Our salesperson was very inexperienced, but courteous, so he had to keep getting up to check with the person I spoke with on the phone, Dan. He came back with a price that was much higher than was quoted. When I explained the deal again, Dan came over, with the paper that had the exact deal we had discussed and told me he was willing to do us a favor and give us this deal for the car we test drove. At first, I was happy as that was what I expected, until he told me he meant the EXACT car we test drove, with a dent and mileage. I asked if he would give us the deal for a non-damaged, new car, and his demeanor went changed drastically as he told me I'd have to wait 12-16 WEEKS! This was after the salesperson told us that they get new colors of this car daily and the woman on the phone told us they have loads of inventory. When I then told him that this was clearly a bait and switch, without exaggeration, he flipped out, almost ina scary way. He jumped out of his seat and started shouting and my husband said " you've got to be kidding me!" Needless to say, we left in a hurry. I still am shocked by their devious and outrageously unprofessional behavior!
Response from Lester Glenn Subaru
"Dear Reviewer, We truly regret that you had anything but a completely satisfactory experience at our Subaru location. We strive to make our customers satisfaction our #1 priority. This has been brought to our principals' attention. We hope we can regain your business in the future and show you a more favorable experience. Sincerely, Lester Glenn Management Team"
Tina M.
May 2013
Auto Sales
Lester Glenn Subaru was great. We were actually going to just to look at a car but the salesman was wonderful. They stayed late for us and they wanted us to have a car. The salesman was awesome. He was very efficient, he was nice and very accommodating.
Response from Lester Glenn Subaru
"Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Lester Glenn Management Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Lester Glenn Subaru is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 6:00 PM
Lester Glenn Subaru accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Lester Glenn Subaru offers free project estimates.
No, Lester Glenn Subaru does not offer eco-friendly accreditations.
No, Lester Glenn Subaru does not offer a senior discount.
No, Lester Glenn Subaru does not offer emergency services.
No, Lester Glenn Subaru does not offer warranties.
Lester Glenn Subaru offers the following services: New Subaru vehicle sales, Certified Pre-owned Vehicle Sales, Pre-owned Vehicle Sales. Vehicle repairs and maintenance including air conditioners, brakes, tires, rims, battery inspection, belts and more!